Latest / ELECTE's Podcast: AI Frontiers / "Tuesday at 10 AM" it's not a strategy
Transcript
- 0:00Speaker: This is AI Frontiers.
- 0:01Speaker: Today, why email send time is a distribution problem, not a scheduling trick.
- 0:07Speaker: The core argument is direct.
- 0:10Speaker: Tuesday at 10 a.m.
- 0:11Speaker: is not a strategy.
- 0:13Speaker: It is an average, and averages are not operating models.
- 0:18Speaker: The article by Fabio Lauria, CEO and founder of ELECTE, makes a structural point that most send time advice ignores.
- 0:27Speaker: Send time is a matching problem.
- 0:29Speaker: You are matching the kind of attention a message needs with the conditions in which that attention is available.
- 0:35Speaker: Reading, thinking, replying, registering, buying, these are different behaviors.
- 0:41Speaker: They do not happen in the same window.
- 0:44Speaker: That distinction collapses when you publish across borders, languages, and work cultures.
- 0:50Speaker: A bilingual publication sent to senior readers in Milan, London, and New York does not face one audience moment.
- 0:57Speaker: It faces several.
- 0:59Speaker: Treating them as one mass is not optimizing, it is averaging.
- 1:03Speaker: The benchmark survives because it is easy to package.
- 1:07Speaker: Dashboards need defaults.
- 1:09Speaker: Vendors benefit from rules that sound universal because universality is easy to productize.
- 1:15Speaker: MailChimp's send time optimization guidance and mailer lights, 2025 benchmark material both still point to local time scheduling and midweek morning windows as reasonable defaults, not universal winners.
- 1:29Speaker: That is as far as benchmark data should take you.
- 1:32Speaker: There is also an upstream problem most teams skip.
- 1:36Speaker: Inbox placement comes before timing.
- 1:39Speaker: Since February 2024, Google has required bulk senders to meet authentication and hygiene standards, SPF or DKIM, DMARC for bulk traffic, one-click unsubscribe, and a spam complaint rate kept below 0.3%.
- 1:55Speaker: Yahoo published parallel requirements on the same timetable.
- 2:00Speaker: If those conditions are weak, send time tests produce noise.
- 2:04Speaker: Open rates have the same problem.
- 2:06Speaker: Since Apple introduced mail privacy protection in 2021, open data has become materially less reliable because Apple mail can preload tracking pixels regardless of user intent.
- 2:17Speaker: Opens are weak evidence.
- 2:19Speaker: The stronger question is, what behavior are you trying to produce?
- 2:22Speaker: And does send time increase that behavior?
- 2:25Speaker: The practical order is clear.
- 2:28Speaker: Geography first, use recipient local time, not headquarters time.
- 2:32Speaker: Language second, bilingual additions often produce different reading patterns.
- 2:38Speaker: Rule third, executives, analysts, and policy readers do not use inboxes the same way.
- 2:44Speaker: Engagement history.
- 2:46Speaker: Fourth, consistent readers are a cleaner audience for timing tests than dormant names.
- 2:52Speaker: Benchmarks are borrowed intelligence.
- 2:54Speaker: Testing is proprietary intelligence.
- 2:57Speaker: Build a send schedule that fits your publication.
- 3:00Speaker: Do not borrow one from a vendor benchmark or an industry myth.
- 3:04Speaker: That's AI Frontiers.