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Ep.292: 'It's Not the Person: Rethinking Difficult Conversations in MSK Practice' with guest Matt Phillips
In Ep. 292 of the STA Clinician Podcast, host Matt Phillips moves into the guest chair, allowing STA founder Gary Benson to interview him about his specialist focus: thinking and communication in practice. They also discuss why, after a decade as "Runchatlive", Matt has launched his new website, MattPhillips.Education.
The episode explores why labelling a patient as "difficult" often misses the point, and how shifting the focus from changing the person to adjusting the environment, improving communication, and using approaches such as Motivational Interviewing (MI) and Universal Design for…
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