Latest / The Wellness in Hospitality Podcast
57. We Aren’t In The Business Of Selling Massages, Treatments And Products
Have you ever stopped to think what business we are in?
Whenever I speak with hoteliers and wellness leaders, even though it is evident that they truly believe in the impact of wellness, when it comes to crunch time, that is managing their businesses and reaching budget, they slip into automatic pilot mode.
They fall into the trap of thinking they sell massages, treatments and products.
They build their entire wellness offering around creating a treatment menu that has the best therapies and techniques.
They think that creating amazing treatments and services and working with the best brands…
The skinny
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