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Ep.286 'Communication Skills For MSK Clinicians Part 3: Explaining Diagnoses' with guest Ben Whybrow
In Part 3 of our focus this month on Communication Skills for MSK Clinicians, entitled 'EXPLAINING DIAGNOSES', host Matt Phillips is joined by special guest Ben Whybrow, Clinical Communication Skills Facilitator at Norwich Medical School, specialist physiotherapist in an NHS Pain Clinic, and host of the Clinical Communication Podcast.
In this episode, Ben explores how MSK clinicians can explain diagnoses clearly, confidently and compassionately. He discusses asking about patients’ expectations, meeting people where they’re at, timing explanations, using simple relatable analogies (like the…
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