#317: Navigating the Shifts Disrupting the Hotel Industry | with Kathleen Cullen
The hotel industry is undergoing a major transformation—and hotels that continue operating the way they always have may struggle to keep up.
In this episode, David Millili sits down with Kathleen Cullen, Executive Vice President of PTG Consulting, to unpack the major shifts disrupting hospitality today. From the rise of AI and changing distribution models to B2B discount stacking, revenue management, technology, and evolving sales strategies, Kathleen shares what hotel leaders need to understand to stay competitive.
Kathleen explains why hotels must rethink how they approach revenue, sales…
The skinny
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