Latest / The Real Estate Agent Playbook / How to Lead with Confidence and Humility in Real Estate’s Toughest Times
Transcript
- 0:00we all know times are a little bit tough
- 0:02a little bit stressful as agents
- 0:04but today
- 0:04I'm here to talk to you about something that Andy
- 0:07Priscilla mentioned on an Arte syndicate call
- 0:10talking about leadership
- 0:12and the No. 1 way to lead is to lead with humility
- 0:17and he says that's the No. 1 trait
- 0:18the No. 1 characteristic and as he talked
- 0:21it made more and more sense of how this applies to us
- 0:25right here right now
- 0:26so if you're ready to lead with confidence
- 0:28and lead with humility
- 0:30your clients as a real estate agent
- 0:32stay tuned we're gonna talk about that and more next
- 0:39what's up guys Jeremy Kane real estate Agent playbook
- 0:42thank you so much for tuning in
- 0:43wherever you are listening or watching
- 0:46please do all the things throw me some likes
- 0:50let's get some comments going
- 0:51reach out let's start the conversation
- 0:54we are moving past the commission talk
- 0:56and we are talking about how to move forward
- 0:59and lead our clients to success
- 1:01is
- 1:02that is what the winners will be doing in this market
- 1:05and we all know we're here to help you get another win
- 1:09every single day in the game of real estate
- 1:11so do all the things and let's get rolling
- 1:14so when we talk about humility
- 1:16we talk about being humble
- 1:18we take a step back and we're like yeah
- 1:20you know we're all humble and we all do this
- 1:22the truth is as a leader to your clients
- 1:27this is something that
- 1:29is an opportunity that is often overlooked right
- 1:32you have the ability to lead people to success
- 1:36as your clients as their agent now
- 1:39certainly if you have a team
- 1:41if you have all the things
- 1:42that's absolutely a whole other side of it
- 1:46and clearly this message will resonate with that
- 1:49you are taking somebody helping them find
- 1:52you know their eventual path to financial success
- 1:56because we all know
- 1:57real estate plays such a large role in that
- 2:00so let's put those glasses on
- 2:03let's understand our leadership roles for our clients
- 2:06and let's get into it
- 2:08and let's start out with humility
- 2:10like sometimes being humble and being you know
- 2:13having humility is sometimes seen as a weakness
- 2:15especially to us guys and the honest truth is
- 2:19it really is attractive to people
- 2:21it attracts more people
- 2:23when you have that humble approach um
- 2:27and the truth is that we all are human right
- 2:30and so taking other people's ideas and
- 2:33and putting them together
- 2:35sometimes as a leader we take you know
- 2:37everybody's ideas and we determine a path forward
- 2:40and so with buyers you know
- 2:43and sellers right in a transaction we're saying okay
- 2:46this is what's going on this is negotiation
- 2:48we're going that we're gonna bring everybody forward
- 2:51and we're gonna go down this path that hopefully
- 2:54has everyone feel like you know
- 2:56feeling like they gotta win
- 2:57especially in a real estate transaction so first off
- 3:01you know having that humility
- 3:02and being humble will attract those clients
- 3:06and then once we're bringing this together as an agent
- 3:09we're going to bring everybody together
- 3:11in a transaction and
- 3:12you know buyer wants to buy
- 3:14seller wants to sell
- 3:15and we're gonna help them achieve that without
- 3:18you know getting too emotionally crazy or getting
- 3:20you know too
- 3:21too upset or frustrated or stressed out
- 3:24or all the things this is all part of it
- 3:26and it all started with the humility
- 3:29to understand that okay
- 3:31we are the professional we are the agent
- 3:33but we are bringing these people together
- 3:35and this is a massive piece of their life
- 3:39and so if we have that and we
- 3:41you know
- 3:42can balance our humility with our confidence to lead
- 3:45we will help our clients
- 3:47move into a position of understanding
- 3:51so we're gonna lead by example right
- 3:53absolutely they said it a ton of times
- 3:56and I don't necessarily agree with this
- 3:58but as an agent if you've been there right
- 4:01you are best suited
- 4:02to help the person that you used to be
- 4:05so if you've been there and you're a homeowner
- 4:07and you've gotten sold real estate um
- 4:09that's absolutely a piece of you having that you know
- 4:14professional advantage okay
- 4:15well
- 4:16maybe your clients have bought and sold homes before
- 4:18things have changed you do this every single day um
- 4:22in in your career so
- 4:24having that confidence to lead
- 4:26and lead by example is absolutely
- 4:30you know something a notch in your belt
- 4:32you don't absolutely have to
- 4:34you know be a homeowner to be an agent
- 4:36that's not what I'm saying
- 4:37but having that experience of either
- 4:40helping multiple people do this
- 4:42right here right now
- 4:43in this year in this market with these changes
- 4:46all of those things give you um
- 4:49a level of professionalism
- 4:51that you can lead by example
- 4:52and help people through these
- 4:55you know maybe sometimes tougher negotiations right
- 4:57every deal is really hard right now so as an agent
- 5:01if we can kind of take a deep breath and lead and
- 5:06you know certainly through this whole commission thing
- 5:08through all of this we may make some mistakes right
- 5:11everything's new the playing field is level
- 5:14so be understanding and and try different things out
- 5:18we don't know how this is going to be
- 5:20we don't know how it's going to be accepted
- 5:22by the seller
- 5:23when we're writing our commissions in there
- 5:25so understand that you have to
- 5:28you know lead with confidence and
- 5:30and being humble and understanding hey
- 5:32we're working through this
- 5:33we're not exactly sure we're in the messy middle
- 5:35not exactly sure how this is gonna go
- 5:37so this is kind of my thought process and my education
- 5:40how we're gonna proceed with this right now
- 5:43and I already did it again
- 5:44I wasn't gonna talk about the commission thing
- 5:46but as we we continue to do this
- 5:49understand that you are not perfect
- 5:50there's nothing more aggravating as an agent
- 5:54to work with
- 5:54an agent that doesn't think they can do any wrong
- 5:57that doesn't think that you know
- 5:59there's any sort of compromise involved that you know
- 6:02is just so hard headed and
- 6:04and doing these things that are
- 6:06you know
- 6:06compromising the transaction and all the things
- 6:09so just understand that within those agent to agent
- 6:12relationships a conversation hey
- 6:14we're just trying to bring these two people together
- 6:16don't let that get in the way
- 6:18and that in a sense is also humility
- 6:21the next piece of humility that we talked about
- 6:23that Andy talked about in the Artist Syndicate call
- 6:26was surrounding yourself with people
- 6:28who are smarter than you and you know
- 6:30we don't wanna say oh you know
- 6:32I'm I wanna be the dumbest person in the room
- 6:34that's not the case but continue to engage in network
- 6:38and see what other agents are doing
- 6:41and this is in any market when any market shifts
- 6:44there's absolutely the front runners who are like okay
- 6:47this is what I'm dealt and they attack it head on right
- 6:51and then there's people that are gonna sit back well
- 6:52if you are one of those people that wants to sit back
- 6:56make sure that you're plugging into these networkings
- 6:58make sure you're plugging into these people that
- 7:01maybe are the go getters and are
- 7:04you're able to talk about this without even
- 7:06experiencing it
- 7:07yourself or putting your yourself out there is
- 7:10you know hey
- 7:10I'm gonna try this if that's not something you desire
- 7:14surround yourself with agents that do desire
- 7:16things like that and you will be certainly rewarded
- 7:20so don't just sit back and be like
- 7:22oh I'm just gonna wait till that situation arises
- 7:25especially when the market changes
- 7:26how's it going
- 7:27I tell my new agents all the time get out there
- 7:30go to these broker open meet other brokers
- 7:33understand what they're doing
- 7:35and how they're having success
- 7:36because we all do it a little bit differently
- 7:38but get out there and plug in
- 7:40and if you don't have the opportunity to dive in
- 7:43especially when the market shifts right away
- 7:46at least surround yourself with people that are
- 7:48and have conversations about that
- 7:50it's okay to have mentors
- 7:52I still have mentors
- 7:53and people I look up to in this industry
- 7:5611 years in you know
- 7:57quote unquote as a top producer
- 7:59so surround yourself with people that are
- 8:01smarter than you and this will again
- 8:04allow you to humble yourself a little bit
- 8:06but take notes right and use them right
- 8:09rip off and duplicate is
- 8:11absolutely the answer to success
- 8:14right now in our industry
- 8:15as there are trailblazers
- 8:17and there are people that are sitting around
- 8:19hanging out just waiting to see how the dust settles
- 8:22and then finally welcome feedback right
- 8:24we always love to get those great testimonials
- 8:27but really challenge your your clients and say hey
- 8:29you know what could I have done better
- 8:31you know have those conversations
- 8:33maybe we don't want to put it on the internet
- 8:34and plaster it all over Google
- 8:36but have that welcome feedback
- 8:38how do you feel this is kind of new to us
- 8:41so this is a new contract
- 8:43you know what do you think of how I explained it
- 8:45did it resonate all of those things can be absolutely
- 8:49game changing for your career
- 8:51and then of course if any mistakes are made
- 8:54own them right most recently I had a house where
- 8:59you know the furnace looked newer um
- 9:01I was at another house and
- 9:03and read it on the listing maybe right before that
- 9:06and I said oh
- 9:06this furnace looks newer well
- 9:08turns out the furnace was like 17 years old
- 9:10so the the buyer was like
- 9:11hey dude
- 9:12like you said this furnace was new at 17 years old
- 9:14I'm like dang it
- 9:15gunmetal grays that old I'm right
- 9:17and just just out of
- 9:19you know generalities and like
- 9:21what's a newer furnace which okay
- 9:23but as a result I said
- 9:24you know what I told you that um
- 9:27you wrote the offer based on
- 9:28you know that feeling
- 9:29so I'm gonna provide you a home warranty right
- 9:31owning my mistake that's my bad money out of my pocket
- 9:35if anything were to happen
- 9:37you know within the year or two
- 9:39you know I got it covered with that home warranty
- 9:41and so there's little things like that
- 9:43where owning a mistake is absolutely key
- 9:47and we have the ability
- 9:49as agents to do things like that
- 9:51and that you know
- 9:52it's kind of an extreme case
- 9:53I guess but
- 9:56just understand that we have that opportunity
- 9:58and so if we can focus on these things
- 10:02and remain calm in this changing environment
- 10:06as agents we can embrace the confidence in humility
- 10:09and move forward and the people that are doing that
- 10:12are going to be the trendsetters
- 10:14the Trailblazers and ultimately will be
- 10:17you know
- 10:18the leaders of the future of our industry as agents
- 10:21especially locally so I always say
- 10:25you know
- 10:25never make enemies with agents on the other side
- 10:28very rarely do I ever even get in heated negotiation
- 10:32right
- 10:33we're talking about portraying what the buyer wants
- 10:36what the seller wants certain situations inspections
- 10:39contract negotiations appraisals
- 10:40all the things and our job is not to get in the way
- 10:43so I challenge you as an agent right now
- 10:46take a deep breath
- 10:48the reason that this video is being recorded right now
- 10:50is because tensions are high
- 10:52stress levels are high but when we get there
- 10:55we need to make sure as agents
- 10:57we are carrying that professionalism across the table
- 11:01to the other agents to buyers
- 11:03agents on the other side
- 11:04and understanding that we are here
- 11:07just to bring a transaction together
- 11:09and hopefully
- 11:10change someone's life through real estate
- 11:12on one side of the transaction
- 11:13as well as
- 11:14let somebody on the other side of the transaction
- 11:17go on to their next step and do that
- 11:20and hopefully have have a little bit of cash to do so
- 11:23so um
- 11:24that's my message right now
- 11:26be confident
- 11:27take that leadership role even with your clients
- 11:30even if you're not you know
- 11:31quote unquote a leader in your own mind
- 11:33take that leadership role
- 11:35um lead with humility
- 11:37and absolutely
- 11:38this next 6 to 8 months will be much easier
- 11:41with that mindset
- 11:42so can't wait to see on the other side of a deal
- 11:45always reach out if you have any questions
- 11:47um we'll see you on the next one bye bye