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This Is Why Operations Matters So Much In Hospitality (And Makes A Fascinating Career) - Simon Mais, EOS Hospitality

In this episode, Simon Mais, CEO of EOS Hospitality, shares insights into the dynamic world of hotel operations and management. Listen now to learn about:

Why management and operations matter in the hospitality industry (00:52)

The appeal of a career in hotel operations (01:06)

The importance of adaptability and excitement in operations roles (01:50)

The role of revenue and accounting in successful hotel management (02:33)

How operations contributes to guest experience and satisfaction (02:53)

The holistic view of running a hospitality business (03:58)

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