Ep 40 You don't always hear - and here's why

Chaos, Courage and Coffee · Aug 20, 2026 · 30m

Communication is more than the words we use.

In this episode, we explore what happens when tone, body language, facial expressions and silence change the meaning behind a message.

We discuss why texts and emails are so easy to misinterpret, how cultural differences can affect communication, and why our own assumptions can distort what we hear.

We also look at the difference between encoding and decoding a message, and share practical ways to communicate more effectively with others.

From slowing down and checking tone to asking for clarification, this conversation offers simple ways to reduce…