Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Sell Time, Not Laundry: Your AI-Powered Sales Script
Transcript
- 0:01Today on the podcast, we're going to be looking at a
- 0:05listener question. It's been a while since we've
- 0:08done one of these and the question for today is what kind
- 0:11of questions can I use to sell laundry services to a total
- 0:15stranger? Again, the question is Abby.
- 0:20The question was As for the person who sent me this
- 0:22question, by the way, his name is Anthony from Dayday, Abuja.
- 0:26So what kind of questions can I use to sell laundry services to
- 0:31a total stranger? Now, this is the background
- 0:35behind the question. There was a time when on the
- 0:38podcast and on my radio show, I have been talking a lot about
- 0:43problem based openers or question based openers.
- 0:48The reason why I did that is because I think a fellow called
- 0:51and the person was in real estate and I think the caller
- 0:54before him was also in real estate, a lady.
- 0:57And of course, we're having problems selling, selling their
- 1:00real estate because in Abuja, there's this tradition going on
- 1:05right now as at the date of this recording in December of 2025,
- 1:10lots of people are going out with Flyers, walking up to total
- 1:14strangers and then trying to sell real estate.
- 1:17And by the way, that's not an effective approach.
- 1:19I've already made lots of podcast episodes about how you
- 1:22should approach someone with a question based opener with a
- 1:25problem based opener. Figure out if they're
- 1:27interested, if they're interested, then fix a time, fix
- 1:31a meeting so that you guys can discuss some more.
- 1:33When you discuss, you ask them lots of questions about
- 1:36themselves, lots of questions about why they want to get real
- 1:41estate as an investment opportunity or whether they want
- 1:44to buy real estate for home ownership.
- 1:49And it's only after you've gone through all those that you not
- 1:53have enough information to say, oh, you know what, based on what
- 1:56we've discussed, we have a few pieces of land in Meitama, in
- 2:00Guerinpa, in Guzapi, in, you know, wherever they can have a
- 2:04look at. So how about we?
- 2:07So Chief, you know, what's your Thursday like?
- 2:09You know, can we go and look at some properties on Thursday?
- 2:12So that is the process that I think was taking me maybe two or
- 2:21three weeks, you know, to flesh this out over the over the air.
- 2:26And that's for the radio show Washa.
- 2:27That's what I introduced the whole crew to.
- 2:30That's my listeners. Then Anthony, from day day in
- 2:34answer the question, I said, OK, you're talking about question
- 2:37based openers. You're talking about problem
- 2:38based openers. You showed us how this thing
- 2:41applies to people in real estate.
- 2:43What about people like us who do laundry, We watch clothes,
- 2:50That's what we do. What kind of problem based
- 2:57conversation starters, problem based, question based
- 3:00conversation starters openers can apply to people like him,
- 3:05like Anthony in Day Day. And so that's what we're going
- 3:07to talk about today. Now, if you love talking about
- 3:10these sorts of things, how do you start conversations with
- 3:13total strangers so that you can grow your business?
- 3:16Then subscribe to the podcast because these are the kinds of
- 3:18things that we talk about every other day on the podcast.
- 3:22So subscribe on Spotify, on YouTube or Apple, any player of
- 3:26your choice. And if you'd love to connect
- 3:29with me, you can call, send me a text message or a WhatsApp
- 3:32message on 08064662140. My name is Tavishima Aede.
- 3:40I'm the host of the podcast and you can find me on LinkedIn.
- 3:44That's for those of you who prefer LinkedIn.
- 3:49All right, so where was I? So the kind of questions that
- 3:53you can use if you're like Anthony from Day Day and you
- 3:56have you sell laundry services and you want to start talking to
- 4:00total strangers. Now when Anthony sent me this
- 4:04question, by the way, there's a back, there's a back story
- 4:07behind this thing because Anthony already knows me from
- 4:10the podcast. I had tried to get me to answer
- 4:13before and I told him that, look, stop asking me these kind
- 4:16of questions. Go and check AI like you listen
- 4:20to the podcast enough. You already understand, you know
- 4:24spiritually, you already understand when I say question
- 4:26based openers, problem based openers, you already know where
- 4:29we're coming from. So invest in your own
- 4:32development. Stop looking at me and see if
- 4:34I'm a guru that will provide you all the answers.
- 4:38You have a phone. The phone has Google Gemini on
- 4:41it or you can download ChatGPT. You can download cloud.
- 4:45You can download what's it called?
- 4:47Is it purpose, Cassidy Abby, perplexity or whatever.
- 4:51You can download copilot. All of these things are free
- 4:55package. So do some small research by
- 5:00yourself. So that's why I told Anthony no.
- 5:03But of course I was in this hash.
- 5:05You know, I told him in a more, you know, nicer way because, you
- 5:09know, my first background was in law.
- 5:11So, you know, now when you come up studying law, you learn some
- 5:15some kind diplomacy, some kind tact.
- 5:17So I told him so, only for me to be on the on the radio show now
- 5:25and then. Stylishly, he now sent a message
- 5:28to the producer and the producer handed over the question to me
- 5:32to read over on the air. At first I didn't realize it was
- 5:36him, but later on I figured it out and I said, see this guy?
- 5:40He's trying to be sharp. But anyway, no problem.
- 5:43So I decided I was going to use this as a case study to
- 5:48demonstrate live to everybody else how you can use AI for
- 5:53ideation. So basically this question that
- 5:59Anthony from day day asked, I took it copy and paste into
- 6:06Google Gemini. And then he gave a couple of
- 6:10responses and I just wanted to show people that look, see, when
- 6:14I say that AI tools are good for ideation, I'm not just blowing
- 6:18smoke up your you understand, like I'm being real here.
- 6:22This thing works. It's not perfect, but we can get
- 6:29lots of usable answers. And in the podcast episode that
- 6:33we had just before this one, I spoke about how execution is key
- 6:38idea and strategies is not. Look, see how I put this in look
- 6:44when 2025 now information is cheap, information is free.
- 6:50It's not hard. Again, it's not like 20 years
- 6:55ago that if you needed information, you have to go and
- 6:57join Lagos Chamber of Commerce so they can get introduced to
- 7:00the right people. Or you have to go to Cyber Cafe,
- 7:05go and pay time because you may have data and Internet was slow.
- 7:11You buy one hour and you use 45 minutes just to log into your
- 7:15Yahoo account. We've gone beyond that time.
- 7:19Now we have the Super powered computers in our pockets and
- 7:23what are we doing? We're using this thing to watch
- 7:24Netflix. That's all we're doing, Netflix
- 7:28and then spot betting. That's all we're doing with our
- 7:30phones. Use these things to grow your
- 7:34business. Ideas are cheap.
- 7:40Execution is the main thing now execution.
- 7:43Some people say these things are not perfect and that they only
- 7:46get it right, like 6-6 out of 10.
- 7:50And so you ran a search. You wanted some ideas, he gave
- 7:55you 10. Only six of them made sense.
- 7:56What are you complaining to me for?
- 7:58Do you go and apply the six? Apply the six Now see the ones
- 8:02that work. Then you take feedback, you take
- 8:08dressing, you reiterate, you improve.
- 8:14Anyway, sorry, this thing gets me angry anyway, so I just took
- 8:19the thing. Copy and I now paste inside
- 8:23Gemini and then I run it yeah, of course I use the free version
- 8:29and the free version is very, very fast.
- 8:32The paid versions is it Google Gemini 3 Pro or something like
- 8:36that paid version that one likes to take his time.
- 8:39The thing we think before he gives you an answer because
- 8:43they, they asked me to Google asked me to test it out for a
- 8:46while. And after they tested it, I was
- 8:48like, you know what, I don't need all these advanced
- 8:51features. I beg restore my free thing.
- 8:53So they gave me back the free thing.
- 8:56So you think responded and then it gave a lengthy response, a
- 9:02very long response. So like I said, whenever you ask
- 9:05any of these questions, you will try and give you as many of
- 9:07ideas as possible. You know, 10/15/20.
- 9:11You know, this is what you do. The ones that don't make sense,
- 9:16delete. The ones that make sense, keep.
- 9:19Then start from the bottom. Start working your way down.
- 9:22Start trying to apply. Know how, know how.
- 9:25Except if you are an idiot, know how, know how.
- 9:27You'll start making progress on one or two things.
- 9:30You will. So that's what I did.
- 9:34Give me a long response. I'm not going to read out the
- 9:37long response. In fact, I can't read it.
- 9:40Also because you know how to copy and paste the notes.
- 9:42So I've already deleted all the ones I didn't think made sense
- 9:47then for the ones that now made sense, I know how to paraphrase
- 9:51it so that the thing will sound natural to me.
- 9:58Some of you use AI tools for ideation, and you say I would
- 10:03never say that. And so if you would never say
- 10:07that, then paraphrase it now in the way that the thing will
- 10:10sound sweet in your mouth. You don't just say I'll never
- 10:13say that and then you leave it. Try now reword it, try and see
- 10:20how they think and roll off your mouth, and then start trying it
- 10:24out in the field and see. So these are some basic things
- 10:29to have in mind when you're using AI tools for ideation #1
- 10:33delete the responses that don't make sense #2 for the ones that
- 10:37make sense, tailor them to you, rephrase them and make it suit
- 10:43your personality. Make it suit your cadence, how
- 10:46fast or slow you talk, or how you know your your your pacing.
- 10:51Rephrase it. Let the things suit your tone.
- 10:53Let it suit your, your, your speech.
- 10:56Edit it to sound like how you would naturally say something.
- 11:00Then, like I've been saying since this episode started, go
- 11:03and apply. Go and execute.
- 11:06Then note the feedback. The ones that worked good.
- 11:09The ones that didn't work, OK, take dressing.
- 11:11You now use it to now edit the the future prompts that you're
- 11:16going to do when next you're coming up with ideas.
- 11:19It's that simple. Use these expensive
- 11:28supercomputers that you have in your pocket.
- 11:31Use this thing to grow your business and stop waiting for
- 11:36gurus to give you an answer. I'm not saying you don't reach
- 11:41out to me. That's why I give you my phone
- 11:43numbers. So please do reach out.
- 11:45Honestly speaking, your time would be better served when
- 11:50you've done some basic research, you've tried one or two things,
- 11:52you hook somewhere, then you now go and call a consultant to try
- 11:56and help you unravel something. Like I was talking to one of my
- 11:59colleagues who is in securities regulation.
- 12:03That is, you know, people who help you go and launch your
- 12:06product. Sorry, like let's say you want
- 12:09to take your company public on the Stock Exchange or you want
- 12:14to come up with investment products.
- 12:15You know, so one of my classmates who's a lawyer who
- 12:17does all those sorts of things, a shooter, she was complaining
- 12:21basically about these sorts of issues that some people come and
- 12:25they say they want to do this, they want to do this on to do
- 12:27that. And they haven't done any
- 12:28research at all. They haven't done anything.
- 12:31They show up and then they just want you lawyer to now ask
- 12:34everything for them from beginning to end.
- 12:36They haven't done any work on their own part.
- 12:41And I'm sorry, don't mind me. Let me just get back to the
- 12:44question at hand. So, OK, so Google Gemini, when I
- 12:51took the question what kind of questions can I use to sell
- 12:55laundry services to a total stranger?
- 12:58This is what Gemini responded. Gemini said that's an excellent
- 13:04sales challenge. To sell a service like Laundry
- 13:08to a total stranger, you need to shift the focus from selling
- 13:12laundry itself to selling back their time, the Peace of Mind
- 13:18and convenience. Excuse me, I was very happy when
- 13:23I saw that Google gem. And I said that because I've
- 13:26been saying it time and time on the podcast there because apart
- 13:30from Anthony from Day Day, another person has also reached
- 13:32out to me. They sell laundry.
- 13:34So I've been trying to get them to understand that look, you
- 13:36think you are selling laundry but you are not selling laundry.
- 13:41Even before Gold Gemini said it, I already told them that look, I
- 13:44honestly think what you are selling when you have a laundry
- 13:47service is I think you are selling Peace of Mind.
- 13:51I think you are selling convenience at least in Abuja
- 13:54and Lagos. I think that is the main thing
- 13:56because think about it, how many people have house Gale nowadays?
- 14:02How many? Then you have kids, you know,
- 14:053-4 kids and you're jogging a lot, you know.
- 14:11So it's just not, it's just not very convenient, you know,
- 14:16running the laundry then ironing and OK, I don't know how else to
- 14:22explain it. If you have a laundry service,
- 14:25it is not clean clothes that you are selling.
- 14:27Please. It is convenient and it is Peace
- 14:29of Mind, which is why another person who reached out to me
- 14:33advised the person that you know what, I really think you can try
- 14:36to break into the banking circles.
- 14:38If you approach and you know, Zenith Bank or any of these
- 14:41places in central business district, find out when they're
- 14:44having their monthly meeting, sorry, their weekly meeting,
- 14:47they allow you to make your presentation.
- 14:49I, I really think it can work. I really think it can work and
- 14:55you're selling convenience. Now look, if you guys are down,
- 15:00I'm starting off, I'm offering 10% discount, you know, for the
- 15:041st 10 people and this is how it'll work.
- 15:06I will show up here every Monday, every Wednesday, every
- 15:09Friday. All you have to do is if you're
- 15:11interested, drop your clothes with the security guard.
- 15:14I'll come and pick it up with the security guard on Monday.
- 15:16On Wednesday, your clothes will be here clean.
- 15:19You don't have to drive out of your way.
- 15:21You don't have to worry about how to swing laundry services in
- 15:25with school runs with this, with this, with that, with that.
- 15:29You're selling convenience. You're selling Peace of Mind.
- 15:33So I was happy that Gemini mentioned that.
- 15:40But for those of you who don't, just who don't do laundry, let
- 15:45me speak to you guys. You are never selling XYZ.
- 15:49Whatever it is that you do, you are always selling a result.
- 15:54Please, I repeat, if you have a chicken ring, it is not chickens
- 15:58that you're selling. You're always selling a result.
- 16:01If you sell Binaton fans, it is not really fans that you're
- 16:04selling. You're selling a result.
- 16:07No matter what you do, you're selling a result.
- 16:09So for a sales coach like me, what I sell is not training.
- 16:15What I sell is greater revenues. I'm selling the fact that I can
- 16:20get your sales team to start doing different behaviour and it
- 16:25would lead to more money coming in.
- 16:27So it is not the training itself that I'm selling.
- 16:30There's some consultants, there's some trainers who think
- 16:32it is training that they're selling.
- 16:34No, you're not selling training, you're selling a result.
- 16:37And if you're an architect, I'm just thinking of architects
- 16:39because the guy who was in front of our family today in church
- 16:45was an architect. I was doing family Thanksgiving.
- 16:48One thing I noticed that the guy have 5 kids.
- 16:50I look at them and say ah 5 and I did try you in this Abuja, how
- 16:56do you guys cope? And then they look young but
- 16:59then the first one is really a teenager.
- 17:01I say hi, This is the benefit of starting early.
- 17:04See my age mates, we 5, two of them already teenage, see me
- 17:10here kind of small picking up and down.
- 17:13Oh, I should have started in my youth, what was I?
- 17:18So he was an architect. So for those of you who are
- 17:21architects, it is not House plan that you are selling.
- 17:24You're selling people's dream homes, you're selling
- 17:26self-expression, you're selling, I don't know if you're an
- 17:30architect, what are the benefits, But it is not the the
- 17:34the designs on paper that you're actually selling.
- 17:37So no matter what it is that you do, you are never really selling
- 17:42XYZ. You are selling a result.
- 17:47OK, so let's continue then. Gemini also said the best
- 17:51questions will quickly uncover their current laundry pane
- 17:55points and then allow them to sell themselves on your
- 18:00solution. Sorry.
- 18:03OK, ignore what I just read. I think 'cause, you know, I was
- 18:07deleting stuff. So I think I deleted too much of
- 18:09the sentence. Yeah, I think I deleted too
- 18:11much. Anyway, So after all that
- 18:15preamble, now eventually Google German, I got to the point where
- 18:17I started making suggestions. So one of the suggestions was
- 18:21how often do you feel like running?
- 18:23Like you are running behind on having clean clothes?
- 18:27Now, of course, I wouldn't say it that way.
- 18:30So I just rephrase it the way that somebody like me would ask,
- 18:33which is I would just ask the person, are you often behind on
- 18:36clean clothes? So if I was there in Zenith Bank
- 18:41and I'm the one who's making the presentation, that is how I
- 18:43started. So thank you very much for
- 18:46having me here today. Let me not take up too much of
- 18:49your time. My name, establish my AD.
- 18:52I run so, so, so laundry services.
- 18:54But before we begin, I want to ask all of you here, how many of
- 18:58you are often behind when it comes to clean clothes?
- 19:02Because I know that some of you, when you even woke up today,
- 19:05you're wondering what is it that I wear?
- 19:08Where's that my favorite black shirt?
- 19:09Where's that my favorite purple shirt?
- 19:11So it is with the laundry guy. Be honest with me.
- 19:14I know some of you here have that problem.
- 19:16And then people will smile. One or two people chuckle once
- 19:19they laugh. I know that I'm I'm in the zone
- 19:25that people are understanding me, they're feeling me.
- 19:28But you can see that this is a problem based question.
- 19:32Are you often behind on clean clothes?
- 19:34How many of you are behind on clean clothes?
- 19:36How many of you are struggling with your laundry?
- 19:40Simple question based opener. Problem based opener.
- 19:44It's getting the conversation flowing, it's getting people
- 19:46interested. It's getting some ears to open.
- 19:49I'm making progress. I'm making small small enrolled.
- 19:53That's just one and this came from Google Gemini.
- 19:58I didn't edit anything or I just took exactly what this guy said
- 20:01or Anthony from day day said. I just recopied it and pasted it
- 20:05and then hit send. See one good suggestion
- 20:10meanwhile. Anthony and other people trying
- 20:14to stylishly get me to answer that question by force, even
- 20:17though I'm telling you that look, you don't really have to
- 20:19wait to hear from me. There's something in your pocket
- 20:22that will give you usable advice, usable that you can take
- 20:28a run now. So we will say, yeah, it's not
- 20:32perfect. Like, see what we're talking
- 20:34about sales, it's just sales and marketing we're talking about.
- 20:37It's not brain surgery if we're talking about medicine.
- 20:41If we're talking about brain surgery, then yes, I won't tell
- 20:44you to go and consult your GBT because it might say rubbish and
- 20:48then you go and kill somebody's child.
- 20:50But this is just sales. The ideas that it will come up
- 20:54with, like what's the worst that can happen?
- 20:57The worst that can happen is that you waste your time trying
- 20:59something that could have never worked.
- 21:03It's just sales. Stop being afraid.
- 21:10Another suggestion, have you ever had a favorite piece of
- 21:13clothing ruined or shrunk in the washing machine?
- 21:19That's what Gemini said. Of course, me, I wouldn't put it
- 21:22that way. So the way I would rephrase it
- 21:24is, has your laundry person damaged any of your clothes
- 21:27before? So let's say back to Zenith
- 21:30Bank. Now I'm inside Zenith Bank.
- 21:33I've done my preamble. I've asked the first question.
- 21:36A few people chuckled. I'll be my next question that I
- 21:40know that there's somebody here. You have your favorite white
- 21:43shirt. You gave it to your watchman.
- 21:45By the time your washer man brought it back, your white
- 21:48shirt was now pink or it was turquoise.
- 21:51I know it has happened to somebody Here, Abby, you can see
- 21:56question based opener, problem based opener.
- 22:00I'm striking a chord. I'm connecting with some people
- 22:07on some problems that they have been having with their laundry.
- 22:12It's giving me hope that I might be able to sell some of my
- 22:15services before I leave this Zenith Bank banking hall.
- 22:19This suggestion, where the suggestion come from, it came
- 22:22from Google Gemini. All I just did was I changed it
- 22:26to sound the way that it should flow from my own mouth.
- 22:30Of course, Google Gemini gave some other suggestions.
- 22:34Are there any items like the bed linens, blankets, or formal wear
- 22:39that you always wish someone else would handle?
- 22:43Of course, I wouldn't say it in that fancy long way.
- 22:47I would say it much more shorter.
- 22:48Like, do you handle the bed linens by yourself?
- 22:53Do you handle the duvets by yourself?
- 22:54Do you handle the formal wear by yourself?
- 22:56I'll just ask you straight like that and then continue with the
- 22:58question from there. Because obviously for those of
- 23:06us who have washing machines, you know, we understand, like if
- 23:09you have duvets, not all duvets fits inside the washing machine.
- 23:15And for those that do, you know, they're kind of fake.
- 23:18So it doesn't quite give a good wash.
- 23:20So no how, no how when you have laundry, when you run laundry
- 23:23services, they're asking somebody about duvets and you
- 23:28know, all the other things that are going to bed, you know,
- 23:31whatever those things are called, you're quickly going to
- 23:36get into problems that this person is having real life
- 23:40problems that this person is having with our laundry
- 23:42services. Now you can see now this is a
- 23:44question that was suggested by Google Gemini.
- 23:48All I've done is just try and make it sound the way that it
- 23:51will be sweet in my own mouth, that will be natural in my own
- 23:54mouth that if I was selling laundry services I can use when
- 23:58I'm inside Zenith Bank in the banking hall with their with
- 24:03their members of staff during their morning meeting.
- 24:09So like I said, this one was long.
- 24:12There were plenty and plenty and plenty.
- 24:14All the ones that don't apply to the Nigerian context are
- 24:17deleted. All the ones that I thought
- 24:19sounded too fancy, I deleted. But at the end of the day, out
- 24:23of what 1015 suggestions can you see, I found three or four that
- 24:27I can actually use so that if I was in the business of selling
- 24:31laundry and I'm able to squeeze my way into a corporate place, I
- 24:38can make a small presentation during a staff meeting and the
- 24:42three questions will allow me to be able to make a good
- 24:45presentation. Or if I'm talking to somebody
- 24:48one-on-one, I can use any of these questions to get the
- 24:52conversation going and figure out what is important to them.
- 25:00As your washer man ever ruined, ever damaged your favorite
- 25:05clothes before I can get somebody on the tangent can get
- 25:10somebody on the story. In fact, if you use that one on
- 25:13my wife, my wife will tell you about the time that's this.
- 25:16My wife will be talking now. She said I in fact was this
- 25:20wonderful shirt that I got from UK, it was TM Lewin, it was a
- 25:25Mark Spencer or something. Anyway, some nice shirt really
- 25:29really lovely was white. My husband was supposed to do
- 25:32the laundry. By the time I came back from
- 25:35work my white shirt was now pink and the thing has never been the
- 25:39same again and I'm still angry with my husband to date.
- 25:43I need to make matters worse. When I stopped doing it at home
- 25:49and I gave it to the laundry guy in Zone E, they ended up when
- 25:56they were ironing it, they didn't iron it inside out.
- 25:59And so my Gray trousers now has a very shiny silver Sheen and I
- 26:06don't like that shiny look. No, I'm being real here.
- 26:11This is stuff that has happened, you know, between me and my
- 26:13wife. So anybody who is asking her
- 26:16about laundry issues, that is how they will collect business
- 26:20from her hand. Because as far as she's
- 26:23concerned, my husband destroyed my favorite shirt, my current
- 26:27laundry person destroyed my favorite green.
- 26:31So I say green, grey trousers, question based openers, problem
- 26:40based openers gets the other person talking about the problem
- 26:45that they are facing that your product or your service might be
- 26:49able to solve. And with that you're able to
- 26:52transition into a business conversation, into a sales
- 26:57conversation and then Google Germany.
- 27:02I also mentioned that based on the answers that the people give
- 27:09you will now be able to come up with a trial close that you can
- 27:12use to lure them in. So if you're talking to that
- 27:17woman who says my husband destroyed my favorite white
- 27:19shirt, this expensive shirt that I got from the UK, it is from
- 27:26they be able to do a trial clothes, trial clothes.
- 27:29Oh Madam, there might be something we can do.
- 27:32Do you still have that shirt handy?
- 27:35Let me have a look at it. Madam brings his shirt.
- 27:39He say, well, that is true, Oga has destroyed dishes, but you
- 27:43know what, let me have a look at it with some hydrogen peroxide
- 27:47and something, something, something.
- 27:49Let me see what we can do. But Madam, because of these
- 27:53sorts of problems, this is the reason why in our own laundry
- 27:57service, what we do is we color separate and we wash with bleach
- 28:02and we wash with sodium, whatever, whatever, so that the
- 28:05colors never mix, the colors never run.
- 28:10I would love to see how we can make sure you never face this
- 28:15problem again. Is there any, are there any item
- 28:19of clothes that we can use? Now, Mummy, let us just test so
- 28:24that I can show you that you will never suffer this kind of
- 28:28problem again. You can see that as a soft,
- 28:30soft, soft. Trial close, getting hard to
- 28:32commit, you know, small, small. You didn't say bring all the
- 28:35load. You just said, do you have a
- 28:38couple of things like this? Just bring and let me show you
- 28:42how you never have to worry about this issue again.
- 28:45Small clothes, soft clothes, trial clothes.
- 28:50You do this one good. You can now come back and say,
- 28:52in fact, mommy, like, why are we talking now?
- 28:56If you're happy about this, just bring the whole load.
- 28:59Let's just take it and I'm your guy from now on.
- 29:02I'm your laundry guy. So Google Gemini was even
- 29:07suggesting that based on the answer that the Madame gives in
- 29:12response to any of these questions, here are some trial
- 29:15closes that you can do to close the sale.
- 29:21It's ready 30 minutes. Let me bring this thing to a
- 29:23close. So like I said, those of you
- 29:25that are afraid, stop being afraid.
- 29:28This is just sales and marketing.
- 29:30It is not brain surgery. If it was brain surgery, I
- 29:33wouldn't advise you to go straight to Gemini because it
- 29:37might give you rubbish advice and once you open somebody's
- 29:40call using the information, you will kill somebody's child.
- 29:44But it's not brain surgery, it is sales.
- 29:48You will make a mistake. The worst that will happen is we
- 29:50have wasted maybe 20-30 minutes of our time.
- 29:54That is the worst that can happen.
- 29:57So realistically speaking, there's absolutely no problem.
- 30:00We're taking these expensive devices that we have.
- 30:04In fact, the young man that was sitting in front of me today do
- 30:06all five children and notice that he's using Samsung food.
- 30:09And I say, ha, ha, it will be 5 children.
- 30:13You're using a phone of 2.5 millionaire.
- 30:19And I'm sure on the phone all he does is just watch CNN and do
- 30:23spot betting. So if you're like this guy, your
- 30:27phone is 2.5 million. Yeah, even if it's not that
- 30:32expensive, your phone is 750K. These are things that you can do
- 30:36to move your business forward. Your phone is not just for
- 30:39Netflix. Your phone is also for ideation
- 30:47for your business. AI tools are good for ideation.
- 30:53Yes, it's not perfect. Some people who say I'll give
- 30:56you pass mark only 40%, no problem. 40% means if it gives
- 31:00you 10 responses, only four made sense.
- 31:03Good. Take those four go and apply.
- 31:08Remember, nowadays information is cheap, information is free.
- 31:14So information is not a problem anymore.
- 31:16Execution is the main thing. So use your AI tools, come up
- 31:23with good suggestions so that you have more and I'll put it
- 31:33now, more Ave. more room when you're starting conversations
- 31:36with people. Because if you don't, for those
- 31:39of you who sell laundry, what will happen is you will always
- 31:42start the conversation with how much do you charge?
- 31:46And of course, that's not a good way to start this conversation.
- 31:49So Madam, I sell laundry services.
- 31:51How much do you charge? That's the problem.
- 31:56You're already being locked into a commodity, Madam.
- 32:00Oh, good morning, blah, blah, blah.
- 32:01I'm your neighbor from Block 2. I have laundry services.
- 32:10Oh, by the way, Madam, I was, I was wondering has any has any
- 32:16Sorry, which question did we use again?
- 32:18Has any laundry person damage of your damage any of your
- 32:21favorite, your favorite clothes before give yourself more
- 32:28options in the conversation. Anyway, it's 30 minutes, so let
- 32:31me just bring it to a close and I hope I've been able to
- 32:33convince you guys using Anthony's questions.
- 32:37Anthony's question, what kind of question can I use to sell
- 32:40laundry services to a total stranger?
- 32:42I hope I've been able to convince you guys that AI tools
- 32:45are OK. They are decent when it comes to
- 32:49coming up with ideas for handling conversations, growing
- 32:55your business, handling your sales.
- 32:57So please, no matter what business you do, architecture,
- 33:03law, medicine, accounting, carpentry, chicken, fast food,
- 33:10laundry, selling mobile phones, selling bibles, selling cars,
- 33:16whatever, please take me up on the test.
- 33:21Go and try with your AI tool. If you think it failed you, uh
- 33:25huh, reach out to me. Let's have let's, let's have
- 33:27this conversation. Anyway, that's all for today.
- 33:33Thank you very much for listening.
- 33:35Remember, if you want to be in touch, you can call, send me a
- 33:38text message or WhatsApp message on 08064662140.
- 33:45So thank you very much for your time and attention.
- 33:47I'll catch you all some other time.