Within the Trenches Ep 641
Episode 641 features Gina, ECC Engagement Manager, w/RapidSOS and 911 professional
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Episode topics –
Gina's journey from a law enforcement family to a career in dispatch and RapidSOS
Training challenges and early calls that shaped her perspective
Emotional toll and mental health strategies for dispatchers
Memorable stories—both comical and intense—that highlight the dispatch experience
The shift to RapidSOS, technology's role in saving lives, and advice for new dispatchers
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The skinny
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