Latest / The Consumer Finance Podcast
AI: Impact and Use in the Financial Services Industry – Crossover Episode with Regulatory Oversight Podcast
Financial services companies are using AI to assist with many business processes, including underwriting decisions, consumer credit approval, servicing and collections, loss mitigation programs, customer interaction on websites and mobile apps via chatbots, and in detecting fraud. In this fourth episode, Stephen Piepgrass and colleagues Chris Willis and Michael Yaghi examine the use and impact of AI in the financial services industry. They discuss the potential risks financial services companies may face with increased reliance on AI, as well as the increased focus on AI by various regulators…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.