Latest / New Manager Conversations with Fexingo: First 90 Days, Managing Former Peers, and Leadership Basics
How New Managers Can Rebuild Trust After a Mistake
In this episode, Lucas and Luna explore what happens when a new manager makes a visible mistake—an errant email, a blown budget, a botched decision—and how to rebuild trust with their team and their own boss. Using the example of a first-time manager at a regional bank who accidentally shared confidential salary data with the wrong distribution list, they break down the three phases of trust repair: owning it without over-apologizing, taking corrective action with visible follow-through, and rebuilding the team's sense of safety through consistent behavior over time. They discuss why…
The skinny
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