Latest / Dispatched & Dysfunctional
Leadership Starts in the Back of the Ambulance at 3 A.M. — Steve Cohen
After more than 43 years in EMS, Steve Cohen still thinks like a street medic—even when he’s working in leadership, education, or behind a microphone.
Steve joins Chris to talk about the heart attack that unexpectedly led him into EMS, the mentors who shaped him, and why good leadership must begin with understanding the person sitting in an ambulance at 3 a.m.
They dig into the damage caused by “we’ve always done it this way,” supervisors who humiliate people publicly, leaders who ignore misconduct, and organizations that demand loyalty without protecting their crews. Steve also explains how…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.