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The Inside Story of How Hilton Built Hampton Inn’s “Hamptonality” Culture - Eleanor Erickson & Phil Cordell
In this episode, we learn from two hospitality leaders, Eleanor Erickson and Phil Cordell, about the importance of culture in creating a thriving hospitality business and how they did that at Hampton Inn - a Hilton brand.
Eleanor, a former general manager with Hampton Inn, shares her career journey early in the discussion, and then Phil - Hilton's global head of lifestyle brands and new brand development - joins the conversation to discuss the key elements of creating a culture that drives business success.
This episode is a masterclass in building a strong hospitality culture filled with…
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