Latest / New Manager Conversations with Fexingo: First 90 Days, Managing Former Peers, and Leadership Basics
How New Managers Can Coach a Struggling Team Member
Episode 87 of New Manager Conversations tackles one of the hardest leadership challenges: coaching a team member who is clearly underperforming. Lucas walks through a specific case study from a retail operations team at a mid-sized company, breaking down the three-stage coaching framework he used as a new manager himself. Luna pushes back on common pitfalls like waiting too long or sugarcoating feedback. They discuss the difference between coaching and managing, how to measure progress objectively, and when to escalate to performance improvement plans. This episode includes concrete language…
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