Latest / Looks Good on Paper / LinkedIn Is the Tinder of Recruiting — And It's Producing the Same Results
Transcript
- 0:01Welcome to Looks Good on Paper, the podcast that's flipping the script on traditional hiring.
- 0:07We're your hosts.
- 0:08I'm Woody.
- 0:09And I'm Anita.
- 0:10And in each episode we dive into why CVS and the so-called perfect candidate can be misleading.
- 0:18We'll be speaking with industry experts to uncover how skills, potential, and real world experience should be the focus when making hiring decisions.
- 0:29We are here to challenge the norm and rewrite the rules of hiring.
- 0:33So let's get started.
- 0:35Hi everyone, and welcome to the latest edition of Looks Good On Paper, the podcast where we try about rethinking the hiring process, shifting away from CVS and traditional hiring methods to focus on skills, potential, and behaviors.
- 0:48Today we welcome Joshua Sklüt, chief People Officer, and co-founder of My Standard.
- 0:54my standard is the first employment and talent acquisition service built on Web3 technology and designed to give users ownership and control of their data.
- 1:02Josh, welcome.
- 1:03I'm so glad that you're here.
- 1:05I'm gonna throw it back to you and share a little bit more about yourself and like, honestly, just wanna hear a lot more about my standard and what you're building here Thanks.
- 1:14Yeah.
- 1:14Appreciate you Nita.
- 1:15Thanks very much.
- 1:16Yeah, my standard, as you said, is built on Web3, but basically what we are is a. A paradigm shift in how recruiting gets done.
- 1:22the current structure of recruiting, as we all know, is a big mess.
- 1:25LinkedIn, I call the Tinder of recruiting.
- 1:28Basically, you're looking at people's photographs, you're looking at their name, you're looking at where they went to school, you're looking at the jobs that they've had, none of which has any real relevance to their ability to do their current job.
- 1:37with our app, which is available in both app stores, you download the app, all your professional data is behind an encrypted wall.
- 1:44No one can see it.
- 1:44No one can touch it.
- 1:45no one can do anything with it until you give it permission to do that.
- 1:48that's true.
- 1:49Is that kind of talent relationship management that you're building in the future as well?
- 1:53Right.
- 1:54Yeah, absolutely.
- 1:55I mean, look, when you, when you put a job on LinkedIn as a company and you get 5,000 resumes, that's not sustainable, right?
- 2:02And as a candidate, you're not gonna get that job, right?
- 2:06If you're applying to a job in 5,000, other people apply to that job.
- 2:08It's not happening With our structure, since it's a very focused and targeted search, you're probably gonna have 15 or 20 people for that same job.
- 2:17You know that they're qualified because you put in the exact criteria that you needed for them.
- 2:21Right?
- 2:21Imagine the conversation you're having with somebody when you know they are who they say they are before the interview starts.
- 2:27It changes the entire conversation.
- 2:29'cause you don't have to worry, you know, that's, something up about their profile doesn't make sense or that timeframe doesn't work.
- 2:34If they're qualified and they're verified, that verification allows you to make a hire very quickly and not have to sweat the interview process to hope it works out.
- 2:43Wow, that's amazing.
- 2:45Thank you.
- 2:46totally different.
- 2:46Yeah.
- 2:46It's a great, it's a great way of looking at it too.
- 2:49I think it's great.
- 2:50Also, going back to the whole idea, it's like it's a long game when you're, working to fill it for like hiring.
- 2:55You're building these relationships over time and.
- 2:59know, like that's something for like a long burr and later on and you can go back to those people, even if you do hire them and they leave and you can keep building that relationship ongoing.
- 3:08That's correct.
- 3:09So this obviously works.
- 3:10Our first vertical is trucking and logistics, which we can get into as to why we did that, but.
- 3:14Picture this, premise.
- 3:16At the very high end, if you're like the CFO of of Pfizer, Okay.
- 3:20not on LinkedIn anymore.
- 3:22Why?
- 3:23Because you're getting attacked constantly by people bothering you.
- 3:27So that's, that happens, but you're probably also missing out on good stuff because there's probably good things that are being approached, but you're just not getting them.
- 3:34So imagine this, you download the app, you're behind the wall, no one can see you, and no one can touch you.
- 3:39And someone reaches out to you and says, Hey, CFO of Pfizer.
- 3:42why don't we get going now on our first question.
- 3:45With that being said, That wasn't even the first question.
- 3:48Wow.
- 3:48that wasn't the first question.
- 3:49It's just our lead in now we start the real homework.
- 3:52There you go.
- 3:53alright, so first question.
- 3:55What's the biggest hiring mistake companies keep making even though it's clearly not working?
- 4:01feel like companies making choices.
- 4:03They oftentimes make bad decisions because they're so far behind the eight ball on whatever that hire is.
- 4:10That they're willing to make certain sacrifices that end up costing them in the long run.
- 4:14meaning they don't make a hire in, candidates or, potential employees end up leaving in six months or three months or nine months, which ends up costing you a lot more time.
- 4:24I think companies should be more conscious of making proactive hires as opposed to reactive hires.
- 4:29So I think that's one of the biggest problems that as a head of TA in my former life, uh, I often found always try to make a hire in advance of a need as opposed to in a reaction to a need.
- 4:41100% agree.
- 4:43The, whole idea of only hiring.
- 4:46when somebody leaves or on, you know, thinking about it on the day that you need to grow, the team is just so far removed.
- 4:53And also I think if recruiters aren't thinking about, talent mapping and for forecasting the heads that they're gonna need for the future and building a talent pipeline, that's where they get easily replaced by an app or admin or whatever.
- 5:07If they're not engaging with hiring managers and going.
- 5:10Hey, what are you gonna need in the next 12 months so I can start building the pipeline of people now?
- 5:15so yeah, totally agree.
- 5:17and to that exact point, building a pipeline and forming relationships with candidates often leads to other undiscovered things that you don't even know about yet.
- 5:24Right?
- 5:25Like if you're building a pipeline of, of managers, and you end up talking to someone, you're like, oh, you know what?
- 5:29I talked to this guy.
- 5:30He wasn't great for this role but.
- 5:32In my conversation with him, I learned that he's really good at this thing, this thing, and this thing that we could use in this other area to that exact point, which is a more proactive way of dealing with that.
- 5:42I don't think AI is gonna be able to replace that ability to make those decisions by any means.
- 5:48But if you're doing that and you're not just sitting there like as a recruiter or a head of TA waiting for like your hiring manager to be like, oh my God, what's, what?
- 5:54Are they gonna need me to drop everything to find?
- 5:57You're always gonna have a chance.
- 5:58Very few companies that are managing to do that right now.
- 6:01Yeah, absolutely.
- 6:02Thank you for that.
- 6:03Let's move on to our next one.
- 6:05What's a hidden bias companies unknowingly have even when they think they're progressive in their hiring?
- 6:13Oh yeah.
- 6:13See that's the classic question, right?
- 6:15Like the New York Times a couple years ago did a survey.
- 6:17I dunno if you saw this article where they had two resumes, that they posted and they were the exact same resume.
- 6:23One was a, Caucasian or white surname and one was an African American surname Yeah.
- 6:27the white surname got 25% more interviews.
- 6:30the exact same resume with the exact same skills and the exact same.
- 6:33Uh, it it.
- 6:34So I think we are all victims of our own unconscious and conscious biases.
- 6:39and I think companies have a tendency to look at their workforce internally.
- 6:43And I've had this experience myself.
- 6:46And it's a very homogeneous group, and that's who they unconsciously want to see, continue to see.
- 6:53Whereas what they should be doing is looking for the opposite, right?
- 6:57Because the more diverse your workforce, and I'm not talking about DEI, I'm talking about business, the more diverse your workforce is, the better off whatever it is, whatever product you're selling or whatever service you're offering is gonna be.
- 7:08Why?
- 7:08Because you're gonna have different viewpoints that you don't necessarily have.
- 7:12Things that don't enforce your biases.
- 7:15Make for a better product, make for a better service.
- 7:18So I think that's one of the big mistakes is we've got, you know, The company I work for, they only hired out of Ivy League schools.
- 7:24Okay.
- 7:25So instantaneously 90% of the population was blocked out.
- 7:29So how do you combat that?
- 7:31Do you have to call it out on your teams?
- 7:33you have to address the outfit in the room.
- 7:34You have acknowledge, and this is from a leadership perspective, whether it's head of TA or CEO or whoever, head of CHRO, You have to acknowledge that this exists.
- 7:43You have to genuinely look at your team.
- 7:44You have to look at your org chart.
- 7:46You have to be like, this guy went to Brown, this guy went to Georgetown, this guy went to Harvard.
- 7:50Do we have anybody here that went to an HBCU?
- 7:52No.
- 7:53Do we have anybody here that went to a, second tier school?
- 7:56Maybe that's, you know, they got a scholarship there because they were underprivileged to begin with and they're brilliant, but they couldn't get into Harvard 'cause they didn't have the, you know, money to buy their way in or, or whatever it is.
- 8:07You have to literally accept that it's a reality.
- 8:10And that's not DEI because DEI, that's a whole other conversation.
- 8:13But as a construct, the premise is not diversity just for diversity's sake.
- 8:18It's diversity to improve your quality of your business.
- 8:21To open up more doors that you are normally not.
- 8:24If you have the same types of clients, you're limiting yourself in how much earnings, how much money you can make, how much you can grow.
- 8:31Absolutely.
- 8:31I do a lot of inclusive marketing talks.
- 8:34I am a marketer and Yeah.
- 8:36of things that we talk about is like how you can build strong, inclusive marketing teams from the inside out because you are gonna be marketing to a diverse group of people.
- 8:44So you wanna be able to speak to their needs, and you wanna be able to reflect within your branding and your marketing, all of your consumer base.
- 8:52Okay, and onto question number three, Hmm.
- 8:55and then you have Woody asking your wild card question, so.
- 8:59ready.
- 9:00What's the most surprising hire you've ever made, and how did their success defy what looked good on paper or vice versa?
- 9:08that's an interesting question.
- 9:10we hired somebody at, at a former firm.
- 9:13Um, so I'm a big proponent of disabled of, of hiring people of with disabilities.
- 9:18and people with disabilities, I do my own podcast and we've had guests on who support that.
- 9:23and we found that that's a very tough, uh, it's very hard for people with disabilities to get to find jobs.
- 9:28So, at a former company, we hired someone who was, quadriplegic, they were in a wheelchair.
- 9:34our office was wheelchair accessible, but we were really super concerned that they were not gonna be able to kind of fit into our culture.
- 9:41we ended up hiring them because they were brilliant.
- 9:43and on paper they looked great.
- 9:44we brought them into the office.
- 9:46It was almost as if within a couple weeks of the hire.
- 9:49It was a great play for us both, from a PR and a marketing perspective, but also from a, just a culture perspective.
- 9:54Within a couple weeks, you didn't even remember you forgot that this person had a disability because they integrated themselves so well into the team.
- 10:02That you got to the point where you're like, I can't believe we even considered not hiring this person.
- 10:07They were such an important team player.
- 10:09So that was a lesson I learned, which is again, which sort of led to what my standard has become, which is just because you see somebody on paper or you see their face or you see that they have some issue, do not discount their ability.
- 10:21Do not anticipate that they're not gonna be good at what they do, just'cause they have something that they have to deal with on their own.
- 10:26Right.
- 10:27and this person ended up being a, a wonderful employee.
- 10:29And that was a, a lesson I learned.
- 10:30And I think the important thing about that is, you know, we obviously talk about skills-based hiring and task-based assessments.
- 10:37if you're doing that, if you.
- 10:39Assessing somebody's skill or capability of doing the job using, you know, proper tasks, then there's no reason that you can't uncover that capability of that individual.
- 10:51The only thing that you have to be super conscious of is making sure that you give them the environment to be able to carry out the task effectively, like get rid of the other barriers and the reasonable adjustments are made to ensure that that person can, you know, get to the office.
- 11:08Safely easily without driving huge anxiety and all of that stuff, and then enable them to do the task on a day-to-day basis.
- 11:17And think about what it says about you as an organization from a culture perspective, from the top down.
- 11:22Right.
- 11:22We are inc. We, we appreciate differences.
- 11:25we support diversity.
- 11:27We are all about bringing people who are, to your point, the best at what they do, regardless of any other factors.
- 11:34Right?
- 11:34and we therefore.
- 11:35a potential client of that company, whatever the service or product they sell is, you're like, wow, these guys are, awesome.
- 11:40They got, these guys really care about their team and they really care about hiring the best people regardless.
- 11:45I mean, when you look at work environments, when you see, again, you know nothing against us, but like cis white men only, cis white men, you get an idea of exactly what that culture is about, right?
- 11:57You know who they are and what they're about, and you're literally cutting off your nose, spite your face, because.
- 12:0380% of the of the possible business that you're looking at is gonna be turned away because they want to see something that looks like them or that respects them.
- 12:11And we see like.
- 12:13All of the people buying right now are looking to those things and looking at social responsibility and corporate responsibility, and they're looking at your teams.
- 12:20And I think from like the position of like, I'm typically one of, earlier on in my tech career, I was the first woman on the team and Right.
- 12:28on the team with lots of engineers.
- 12:30And I would avoid certain companies that had a vibe.
- 12:35And I think like, what does that say?
- 12:37Right?
- 12:38What talent are you missing out on if they're seeing this too?
- 12:41Absolutely.
- 12:41And with the access to information that we all have.
- 12:44It's really not hard to find out and, and dig, you know, one layer into the onion about what a, you know, company is.
- 12:49You can know, right?
- 12:51This company has this reputation for this.
- 12:53Oh, you don't wanna work there unless you're that, that's not good for them either, right?
- 12:57So they, everybody can, has the internet, right?
- 13:00Everyone can find anything you want to find.
- 13:02And to that same token, that's why I think the DEI conversation is interesting because if you're just hiring to fill a quota, then you're not doing it right.
- 13:12The culture should be inclusive from jump, not, oh my God, we need, you know, we need to hire a, a person of color, or we need to hire a woman just so that people don't think we're this.
- 13:22That by definition means you are that right.
- 13:25If you're not, if you're not thinking about it from the jump that we need to hire the best person for this job regardless of their background, then you're, then you're missing out on opportunity.
- 13:33Well, that becomes tokenism then, A hundred percent.
- 13:36And, and, and that's why that argument is so, is so specious to me.
- 13:39'cause as I'm like, what do you mean, you know?
- 13:41ODI is bad.
- 13:42That's because you're doing it wrong.
- 13:44Right?
- 13:45That's because you're looking at it the wrong way.
- 13:47it shouldn't be about that.
- 13:48It should be about hiring the person who's best for the job and looking at everybody through the same lens as opposed to, uh, you know, discounting people in advance.
- 13:57Thank you.
- 13:58Thank you Yeah.
- 13:59Yep.
- 14:00Witty, you're up.
- 14:01Drum roll.
- 14:02Yeah.
- 14:03Well, I'm gonna, I'm gonna flip the question that you asked yesterday, Anita Let's, imagine that resumes or CVS were abolished and you never saw another one again.
- 14:17What's the one piece of information that you would want to keep or still get from the traditional resume?
- 14:28Probably just a skills assessment.
- 14:29you know, again, I don't think it matters.
- 14:32Anything matters.
- 14:32I think showing your address is bias.
- 14:35It does absolutely.
- 14:36yeah.
- 14:37So I'm agreement, like I think, I mean, look at our platform.
- 14:39There's no resume, right?
- 14:41And I think that's the first thing that made us unique in, in the space is you all the things that are traditional about a CV are, are gone.
- 14:49Including your name, including your address, and including any other aspect of your background.
- 14:53The only thing we're focusing on is your skills and experience.
- 14:56So therefore, and when I say experience, I don't mean where you worked, I mean what you did at that particular job.
- 15:02So I would definitely keep a person's skills because no matter what the job is, that's ultimately what's gonna be the decider, and that's the only thing that ultimately matters.
- 15:10it's also not about hiring people just for that particular skill set.
- 15:14What you're ultimately trying to do and what The biggest challenge I think, in the market now is, is retention of employees, keeping people engaged and keeping people interested.
- 15:21If you are always challenging them, they're gonna stay there longer, right?
- 15:26anybody who comes into a job just to take a job is gonna be gone in six months, and you're then going to have to, rinse and repeat the process of hiring, which takes months on its own.
- 15:35If you manage to focus, keeping a person engaged on the skills that they're good at.
- 15:40Keeping them en engaged on what they're supposed to be doing in that job, the potential of them being a long-term employee goes up dramatically Yeah.
- 15:48as long as they can focus on their background and their ability to do that thing, they're only gonna get better at it, and you're gonna have a better employee.
- 15:54So that's my answer.
- 15:56You know, especially in the modern world that we live, where there's good percentage of jobs are remote now, where a person lives, what neighborhood they live in.
- 16:03You know, specific background, irrelevant.
- 16:06So that would be the only thing, and that's what I think ultimately blind hiring is gonna, is gonna lead to eventually.
- 16:11Interesting.
- 16:12I think by the way, I, I agree.
- 16:14That's the one thing I would keep, I guess my sort of challenge or contest to that is that it's on my resume, the skills that I've written down are what I believe my skills are not necessarily what the truth is.
- 16:27Right.
- 16:27So it's like.
- 16:28your.
- 16:28Your level of No.
- 16:30Agreed.
- 16:30And, and one of the things we're gonna be offering in my standard down the road are skills assessments and tests Amazing.
- 16:36your own terms.
- 16:37So when a company reaches out to you, you know, they pay a little bit more money because your, profile's a little more robust.
- 16:43Absolutely.
- 16:44Yeah.
- 16:45Nice.
- 16:47Thanks, Josh.
- 16:47Good answer.
- 16:48Thank you.
- 16:49Thanks.
- 16:49good and on the spot.
- 16:51Amazing.
- 16:52thank you so much.
- 16:53This has been a great conversation.
- 16:55That's it for our questions.
- 16:56That's a wrap for us.
- 16:58we appreciate your time and your viewpoint and we think what you're building is really cool.
- 17:02Thank you very much.
- 17:04Love it.
- 17:04Thanks, Josh.
- 17:05you ever since for tuning into another episode that looks good on paper.
- 17:09Uh, we'll catch you, uh, in two weeks and, uh, see you all soon.
- 17:13So thanks for tuning in to Looks Good on Paper.
- 17:16We hope today's conversation helps you rethink what really matters when it comes to hiring.
- 17:21Don't forget to subscribe, share with your network, and stay tuned for more insightful discussions that are shaking up the entire hiring process.
- 17:29Catch us next time as we continue to challenge the status quo.
- 17:32Until then, remember, it's not what looks good on paper, it's what they can do.