082 - November 2025 Shops

Rooms with Ronald · Dec 18, 2025 · 34m

In this episode of Rooms with Ronald, host Ronald Harrington shares insights from five property tours that highlight the emotional spectrum of leasing experiences. Each property visit reveals key lessons in customer service, engagement, and the importance of personal connection in the leasing process. From high-rise luxury to garden-style chaos, Ronald emphasizes the need for effective communication, discovery questions, and the significance of follow-up in securing leases. The episode concludes with actionable takeaways for leasing professionals to enhance their approach and improve tenant…