Workplace Harmony: Nurturing Community Through IT and CX
In this episode of Bytes and Banter, Nate Brown—Head of Education and Enablement at Metric Sherpa and co-founder of CX Accelerator—joins us to explore what it really takes to build a thriving workplace culture.
From selling postage meters to leading CX transformations, Nate reflects on the mentors, lessons, and frameworks that shaped his journey. At the center of the conversation is the idea of the "servant challenger": a leadership mindset that blends empathy with bold action to drive meaningful change.
We discuss the power of intrinsic motivation, how to measure it using tools like Total…
The skinny
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