#301: Helping Hotels Reduce Revenue Leakage | with Mike Baldinger
In this episode, Steve Carran sits down with Mike Baldinger, Co-Founder and Chief Strategy Officer at Evention, live from HITEC San Antonio, to uncover one of hospitality's most overlooked profit leaks: OTA revenue reconciliation.
While most hoteliers understand OTA commission costs, Mike explains why the real financial risk lies beneath the surface. From virtual credit card errors and overpaid commissions to billing mistakes and guest disputes, hotels could be losing hundreds of thousands of dollars annually without realizing it.
The conversation explores:
Why OTA revenue leakage often goes…
The skinny
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