
Day 437 || how to defuse I
Build the connection before you reach for the correction.
a lot of communication does happen non verbally - so offer kindness and listening and empathy through your expressions. If you’re standing, face the person directly but don’t tower or “muscle up”, show you’re receptive by sitting up straight and actively listening to the speaker.
People who roll their eyes and shake their head and keep attempting to speak over others are far less likely to actually get any points across because it only serves to escalate emotions and trigger people’s fear of feeling unheard and disrespected.
But…
The skinny
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