Latest / Not All Business / AI Is Changing Hiring Faster Than You Think
Transcript
- 0:00On this show, we've told you to use AI to Polish your resume.
- 0:03But it turns out AI might also be the one ghosting it.
- 0:07Today we're talking to Jessica Titko.
- 0:09She's the CEO of The Staff Pad, a Dallas based recruiting firm.
- 0:14She is watching AI reshape the job market in real time, from
- 0:18bots submitting fake resumes to candidates using AI earpieces to
- 0:22answer interview questions live. That is not OK, people.
- 0:26She'll tell us when AI on your resume helps you and how you
- 0:30might also get ghosted by an algorithm.
- 0:33And she shares the one move that still works better than anything
- 0:37else. We also cover all the important
- 0:40stuff, March Madness, criminal records and pea soup.
- 0:44Just another week around here. So welcome to Not All Business,
- 0:48a podcast by two former CEO's who went from competitors to
- 0:52friends. I'm Blakely Graham and my Co
- 0:54host is Heather Cooper and we're joined by our producer, Clay
- 0:57Cornell. Now let's get down to business.
- 1:08We're live. Hi, we're live, we're live have.
- 1:12Something to show you you're not going to believe it, OK?
- 1:14Let me see it. Ready.
- 1:17I love drama. Oh, you're not Jerry Summons.
- 1:22You're going to like Jerry Summons.
- 1:24It's like. A not all business thing now.
- 1:27Oh God, I hope not. OK, when is it?
- 1:31Yeah, so about in a couple. Weeks, Oh, you're going to try
- 1:34to get out of it because of the knee surgeries?
- 1:35I don't know. I don't know if a third party
- 1:38secondary caregiver is a good enough excuse.
- 1:40I don't know that I'm going to try to get out of it, but it is
- 1:43on a Monday and as you guys know like those trials can go into
- 1:50our recording date. So we need backup plans.
- 1:52We need backup plans and I was thinking would it be fun if we
- 1:56like asked our like some of our favorite guests to come and be
- 2:01like guest hosts when one of us is like sick or jury duty?
- 2:05Because that's what we do. We do a lot of jury duty on the
- 2:08show. They would love that you.
- 2:09Know what I mean? Like, wouldn't it be fun?
- 2:10Like we could get Bailey or Jamie or whomever.
- 2:13All of our guests have been fantastic, I just think.
- 2:16Yeah, they would be kidding me. I know.
- 2:19I love that You're, you're pretty confident that they
- 2:21wouldn't like, kind of take over.
- 2:22You know, that's like how it starts.
- 2:25The guest host becomes a regular guest host becomes a little Co
- 2:29host. You.
- 2:30Should be if I get jury duty it's I'm just not going to go I
- 2:34hate. Jury duty?
- 2:36Do you think you made me spit a little bit?
- 2:37You're going to go and you're going to try to be the fucking
- 2:40foreman. I know it.
- 2:42You're going to get in there. I.
- 2:43Got kicked off the jury last time, so I.
- 2:47Would you answer? Would you say they got you out?
- 2:51I have a record. Oh, you have a record?
- 2:55Is that from punching that girl? Throwing her off the porch.
- 2:58No. What's it from?
- 3:00It's crime to not be disclosed, but.
- 3:03I know we're a true crime podcast now.
- 3:05And so we are a true crime. And so, yeah, they they
- 3:08dismissed me. What's your record?
- 3:10Called but. What did you do?
- 3:13You're not going to share. We've all.
- 3:15Made mistakes in our 20s. What was yours?
- 3:17I got it, I got it. I got a DUAI.
- 3:24AI What's the? AI today maybe?
- 3:27We are tired. That's a good transition.
- 3:29ADUAI on almost influence. Driving under almost
- 3:35intelligence. That's what Heather's trying to
- 3:39do with herself driving car, and we're telling her that's not a
- 3:41thing. I am, it is a thing.
- 3:43Just wait until it's unsupervised.
- 3:45I'm having naps in that bitch. I'll tell you the story because
- 3:48it came up, but please, this is not what I was planning on
- 3:52talking about this. Morning.
- 3:52It's a learning. It's a learning.
- 3:54It's a learning. It's learning.
- 3:56So I want to say I was guilty. Like, let's not belittle it.
- 4:00And I mean, what are all the you?
- 4:01Want to say it or you are saying it?
- 4:04No, I I was. I was guilty and no one got
- 4:07hurt. Like all those disclaimers and I
- 4:09just whatever. Do not drink and drive.
- 4:12But if I had to like paint a different picture, I was 8
- 4:17blocks away at my friend's house where I went to dinner almost
- 4:21every night. We shared 1 bottle of wine, me
- 4:24and my 2 friends. Over how many?
- 4:26Hours. I'm not sure that.
- 4:29Should be the legal limit then. Well, here was the key.
- 4:33They served pea soup, or maybe it was asparagus soup.
- 4:38It was green and it was so gross.
- 4:41I refused to eat it. I didn't like it at all.
- 4:43And so I had a stomach. It was awful.
- 4:47So I got in my car, I drove, I know the eight blocks.
- 4:51I've stopped at a stop sign and there was a cop doing like a DUI
- 4:55check, but whatever. I didn't didn't do anything
- 4:58wrong. My issue was I had a headlight
- 5:00out so he pulled me over. I was mid parallel parking in
- 5:06front of my apartment. Impressive.
- 5:09Also very hard to do. Drunk.
- 5:11We weren't drunk. It was like that.
- 5:14It was like, what? Does the AI mean yeah?
- 5:15What's the A? So like the legal limit I don't
- 5:19even know what it is like let's say the legal limit limit was
- 5:21like one the AI is like .7 O 75 or something.
- 5:26Clay, can you just Google it? Like what?
- 5:29I think it was like 1 drink versus 3 drinks, if I recall.
- 5:33So I don't know. And it's gone up now.
- 5:37It's gone down now. So OK.
- 5:39It's DWAI. With that state in our state's
- 5:45DUAI, but yeah. OK, so DWAI is driving while
- 5:51ability impaired. Ability impaired instead of
- 5:54under the influence. Yes, but let's talk about this.
- 5:58I was parallel parking. I got out and I did all the
- 6:01things a lawyer would tell you not to do.
- 6:03I got out and like I I said, my AB CS backwards.
- 6:06Not a problem. Did he ask you to?
- 6:09Or were you like on the offense of no, no.
- 6:11No, I did that. He asked me to walk like AB.
- 6:14CS backwards, sober as can be. Z, I'm telling you why.
- 6:19Yeah, X here out. That's it.
- 6:25I'm that's that's all I got. All to say, it was a horrible
- 6:30experience. It was as horrific.
- 6:32But here's the great thing. The great thing is like I am
- 6:35super pedantic about it now. Like I do not get behind a
- 6:38wheel. Nothing.
- 6:39I've talked like my, we're super strict and I'm, I'm glad because
- 6:43like, you know, you're, you can kind of get sloppy when you're
- 6:46younger and I think that's changed with this next
- 6:49generation and I'm really. Also, they have Uber, there's no
- 6:51excuse. No excuse ever.
- 6:55Yeah, but it was a great, not so great experience.
- 6:58Very embarrassed, very humiliated.
- 7:01Had to go to jail. You did not.
- 7:04Yeah, what? What?
- 7:06I mean, like I got arrested. The drink.
- 7:08The drink tank. The drink tank.
- 7:10Yeah, the drink tank. It sounds like a cop was just
- 7:13trying to mess with you a little.
- 7:15Bit so that cop ended up stalking me.
- 7:17He, yeah, he came to my house. That should have gotten a. 3:00
- 7:23AM. How old were you?
- 7:24I didn't tell my parents I was like 26.
- 7:26I did it all my own. I paid for the lawyer on my own.
- 7:28I got. Up there.
- 7:29Wait a second, I thought this whole time you were a minor and
- 7:33that was what was making sense. You were legal, allowed to drink
- 7:37and you got pulled over and put in the tank at 26.
- 7:41That's abuse. That is that's that's.
- 7:44You should have gotten a lawyer. You could have.
- 7:46I did. Get a lawyer.
- 7:47It was $5000. And this is like back in the
- 7:50day. It was every penny I had.
- 7:53It was everything I didn't want to tell anyone.
- 7:55And then the lawyer, not a lawyer.
- 7:57The cop came to my door at like 3:00 AM the next day.
- 8:00Like, ma'am, you forgot to sign papers.
- 8:02Open up, open up. And I'm like, cool.
- 8:03Come at 3:00 AM. I was so scared to be some
- 8:07problem with my friend they got talked to but.
- 8:10Then they got talked to. Oh well, thank God they got
- 8:12talked to. I don't know, maybe they got on,
- 8:15something happened, makes you feel better.
- 8:18The judges like that have nothing to do with.
- 8:20Your mad but this is still on your record by the way.
- 8:24I don't know. Could you find that out for me?
- 8:26Yeah, yeah. I can do it.
- 8:27I don't like people that. Find the podcast.
- 8:30True. Crime.
- 8:32Yeah, I'll do a I'll do a background check on you.
- 8:34No problem. Actually, I should have done it
- 8:35before I even agreed to be your business partner.
- 8:37I don't know what else he should.
- 8:39All to say, This is why I got dismissed from the jury the
- 8:43original time because I think the guy, I think it was a DUI
- 8:46case or something and they're like whoever has been convicted
- 8:48and I'm like. They did not see that coming
- 8:51when you raised your hand. OK, so I will do the background
- 8:54check. We'll get it expunged, but only
- 8:57after this jury you. Can get it expunged if that.
- 9:00Does that mean lawyer Heather? Does that mean when people ask
- 9:03me if you've ever been convicted, can I say no?
- 9:06Yeah, I don't know. I don't know.
- 9:09You know, I said that so confidently.
- 9:12I It just depends on the context.
- 9:16It's slippy. It wouldn't show up on a record.
- 9:19It wouldn't show up on like a background.
- 9:21I mean, but if. Don't drink and dry lie.
- 9:24Serve your friends pea soup. That's just.
- 9:26Yeah, but you don't lie, remember?
- 9:29So you never lie. Remember that.
- 9:31That's why when he said, have you had any time to say I did
- 9:34have a glass of wine like? That's the right answer though,
- 9:37like you. But it's not every lawyer I
- 9:40talked to said, say you you don't take the breathalyzer, you
- 9:43don't get out of the car, you don't don't do anything until
- 9:47you have to, right? And so I was like, OK.
- 9:50Read them your rights. Also just don't drink and drive
- 9:54which is. Well, that would be the number
- 9:55one role. And to be honest.
- 9:57Though and dried either. No vaping and driving.
- 10:00Did you see that, that it was going around, It was real about
- 10:06these two ladies talking about if your tags are expired, don't
- 10:10smoke weed in your car. It's no.
- 10:14I don't smoke weed. In your car anyway, they make a
- 10:17song out of it. Just like if your tags are
- 10:19expired. It's so.
- 10:22Funny. OK wait, so when you go to
- 10:25expunge this record, can you find the mug shot?
- 10:28No, I've never seen it. I don't ever want to see.
- 10:30It I don't. You took one though, did you?
- 10:33Fingerprints, everything. He just wanted to hold your
- 10:35hand. Do you want to know what the
- 10:37worst part about it? They confiscate all your money.
- 10:41And so I had something like $32.82.
- 10:45It's like all I had. And then when you get let go,
- 10:48you they won't give you your money back.
- 10:51And so I'm like, well, how am I supposed to call a cab to get
- 10:53home? Like I don't have like that's my
- 10:56money. Like we were a cash society back
- 10:58in the 90s. It's not like.
- 11:00Like did you credit card? Was this a real jail?
- 11:04Like, was this a real policeman? I mean none of this.
- 11:06Is no, they give you, they give you it back in a check and the
- 11:10check is from Boulder County Jail and I'm like no effing way.
- 11:15I am going down to my Wells Fargo account and you're like,
- 11:18can I deposit this? OK, They give it back to you in
- 11:20a check, but you did get it back.
- 11:22I'm like, were you in Casa Bonita jail?
- 11:24Did did did they? OK, they.
- 11:27OK, because there's one thing that I wanted to tell you about.
- 11:30I don't know if you've ever seen this, but there's a Instagram
- 11:33account called Mug Shorties and it's all mug shots of like women
- 11:39who are basically very beautiful, but they get their
- 11:43mug shot after they're all done up.
- 11:45But they did something and then the caption is just the crime
- 11:48that they committed and. I was.
- 11:52Like can we please get Blakely on mug shorties?
- 11:56Please no, no, I have children. Come on.
- 12:00Did you see the compliment? There though, there was a.
- 12:02I heard the compliment. What he doesn't realize when he
- 12:05sees the picture. I was starved, I had to pee.
- 12:10My makeup was probably running because it was night time.
- 12:12Like no, like I probably looked like shit.
- 12:15That's a look though. And I have my lazy eye.
- 12:17You guys think about that? Oh my God, you've never seen
- 12:21your lazy eye? Those are in your Daryl
- 12:22Hannadays too. I bet you looked gorgeous.
- 12:25Do you remember when we were in Atlanta and that girl had her
- 12:27makeup in the this was crazy Clay.
- 12:30There's a woman, she was a Hostess and she had her makeup
- 12:32and it was intentionally like she had just been crying, but it
- 12:37was on purpose. Is this a new?
- 12:39Is this a thing? Where do you look?
- 12:42Yeah, let's ask the expert I. Mean, I don't know, I was this
- 12:45the strangest thing, but it was like obviously drawn on.
- 12:48Like she was crying and I first I was like, are you OK?
- 12:51And then it was like, Oh no, that's just her, her vibe.
- 12:53Yeah, I don't. I don't know.
- 12:55That does seem sad. So it seems sad to you, but was
- 12:59she like, OK, Did you talk to her about it?
- 13:02She was not a good Hostess. It was pretty bad.
- 13:05But yeah, otherwise she seemed fine.
- 13:07She was just. Really.
- 13:08Behind who you're talking about? She was not a good Hostess,
- 13:11Yeah. She wasn't, she kept looking at
- 13:12us with hope like you're next. But it was like 45 minutes later
- 13:16I was like, you need to stop giving me those nice kind eyes
- 13:18while they were sad kind eyes because I kept getting hopeful
- 13:22that she would call us next. And anyway, I digress.
- 13:26The question is, is her so I'm going to be taken by AI, right?
- 13:29Like what do you think? You think we're going to get to
- 13:32a point where the. Hostess at a.
- 13:34Restaurant is going to be a robot or it's all automated.
- 13:37It's halfway automated already because you've got the give me
- 13:40your phone number, we're going to text you that your table's
- 13:43ready. Right.
- 13:44Yeah. And you'll have those like fast
- 13:46casual restaurants and fast food restaurants where you have to
- 13:49order at the screen. And I'm like, I just want to
- 13:51talk to a person because I got all these customizations, right.
- 13:53I think it's going to become a differentiator to have a kind
- 13:58Hostess. Or is a man Hostess a Hostess?
- 14:04It's AI think they're both. Quite right?
- 14:06It's, it's waiter, it's server, it's server and.
- 14:09Host server and host. Can we just go on that gender?
- 14:13I just one more thing and then we'll go back to the AII was
- 14:16Googling because we're like the thick of March Madness, which is
- 14:19my favorite, you know, time of year.
- 14:21Me too. We're so like, yes, I know.
- 14:25Well, I didn't know that about you, but yes, we are so alike.
- 14:28I do because I'm Michigan State. I'm Tom Izzo.
- 14:31I mean, that's my school. So enough sun.
- 14:34OK, go ahead. Well.
- 14:35Live in a college town, so I'm all see you all the time.
- 14:38But I was like Googling for like the latest bracket update.
- 14:44And so I just wrote, you know, I wrote, I'm trying to think what
- 14:48I typed in. I wrote like CU or NCAA college
- 14:52bracket or whatever. Zero women's results.
- 14:56I don't follow men's basketball at all.
- 14:59I had to like scroll, scroll, scroll, scroll.
- 15:01Never found it. So I had to go back up to the
- 15:03top of the screen and write NCA, like college bracket WBWE.
- 15:09I'm like, fuck that. That's just another hurdle.
- 15:13Like to have to like throw in there like, why don't they give
- 15:16me a choice? AI Google, you're so damn smart.
- 15:20Why don't you say, hey, I know you, I've got you profiled.
- 15:23You're probably looking for WB, you know, And so I'm just a
- 15:27little bit, you know, when you start to notice those things,
- 15:31they're everywhere. I know.
- 15:33Algorithm like it wasn't even AI, it's.
- 15:35Like I'm talking about the LLMS. Well, it's pulling on all the
- 15:37information from historical ever and how how many years since the
- 15:40WNBA has been like getting more traction and getting followers.
- 15:43It's like within the last 10 years.
- 15:44This isn't like the last. So you're saying AI slow?
- 15:49Yeah, no, I'm saying, Oh no, you can put it.
- 15:52And I did this just the other day.
- 15:55It's part of like my book research to do.
- 15:57I just put in Beautiful Woman, just that's it.
- 16:01I just wanted to see what it did with Cooper.
- 16:04It it was like that Snow White screen it was you're the fairest
- 16:07of. Them all it was could not have
- 16:10been more opposite of what I look like.
- 16:13Long, luscious dark hair, huge lips, big.
- 16:17Probably your situation on the chest.
- 16:21Thank you. In their 20s anyway.
- 16:23And I was like, OK, typical. And then I just said, why did
- 16:26you say that? And then it gave me a laundry
- 16:28list of because society values used, it's seen time and time
- 16:33again through blah, blah, blah. Like it just gave me all these
- 16:35reasons and I was pissed about it, but it is what it is.
- 16:38It's pulling from all of these years of what's defined as
- 16:41beautiful in the Western society.
- 16:43Then I put it over into Gemini. That was Chachi BT I put it over
- 16:48into Gemini and said beautiful woman.
- 16:53It was a black woman in her late 30s, early 40s, in a garden and
- 16:59just simple, no makeup, beautiful woman.
- 17:03And I said why? And it said because our
- 17:06algorithm, if we do, if we are not giving specific
- 17:09instructions, will prioritize diversity because that model's
- 17:17been trained on it, because it's actively saying, OK, we need to
- 17:19do more to make these answers more diverse.
- 17:22So unless somebody says put in a white woman with dark hair, if
- 17:25they just say beautiful woman, we are going to actively try to
- 17:28incorporate diversity. So Google Gemini is doing the
- 17:33right thing and they're trying to like proactively train their
- 17:36models, but it it takes years to like combat like the other just
- 17:40natural data. And then I put it all in Claude.
- 17:44Claude's kind of an idiot, just so you know.
- 17:48Called out the I like Claude's my favorite to be honest.
- 17:51I argue with him every day so I guess he's my favorite too.
- 17:54But I don't I I'm still calling him it's.
- 17:56I can't anthroporphize it yet. Anthroporphize.
- 18:00Anthropomorphize. That word for sure.
- 18:03And of course it's all men. Yeah.
- 18:07Sorry I put this off on an AI tangent.
- 18:09But hang on a second. Speaking of the men thing, like
- 18:13what? So, Siri.
- 18:15Is Yeah, it's a beautiful man too, just so you know.
- 18:17But go ahead. And did someone like me come up
- 18:22or was it like? It was older than you.
- 18:25Isn't that a damn it it? Was that is a damn it the older.
- 18:29Yep, and he had a little grain of.
- 18:31Beard. And he was distinguished because
- 18:34attractiveness and Menge is seen as competent and go leader Clay
- 18:39and experience. It's a whole soapbox episode of
- 18:44their thing. Anyway.
- 18:44I didn't mean to take no, but like, what were you gonna say?
- 18:47Siri, Alexa, you know, executive functioning digital.
- 18:54Secretary. Well, because those are like
- 18:56sold to men so they have to have sexy voices.
- 18:59But the intelligent AI is Claude as a man.
- 19:03Yes. You can choose your voice.
- 19:06Mine's a British guy. We're talking a lot about AI in
- 19:10front of our guests that we haven't brought on yet.
- 19:12Who's the expert and what we need to talk about?
- 19:15Well, Jessica, welcome to Not all Business.
- 19:23You know how every industry has that one relationship where both
- 19:26sides need each other, but the communication is just broken?
- 19:30In construction, that's general contractors and subcontractors.
- 19:34The invoices get lost, the budgets blow up, and nobody's on
- 19:38the same page. Well, Trade Agent fixes that.
- 19:42It's the AI layer that sits between GCS and Subs and keeps
- 19:46the whole thing from falling apart.
- 19:49Invoices, budgets, payments handled like magic.
- 19:52No more fights, no more finger pointing, and everyone can get
- 19:57back to actual building. Check it out at the Trade
- 20:01agent.com. Thank you for having me.
- 20:09So happy that you're here. We had to bring you on because
- 20:12we got into all of this AI discussion and you.
- 20:18Obviously are all not. Experts.
- 20:21No, I was going to make Adu artificially impaired joke and I
- 20:24couldn't do it. We're not officially impaired.
- 20:29Yeah, yeah, yeah, yeah. Well, I'm not going to put the
- 20:31pressure on Jessica of being like an AI expert through and
- 20:34through, but we're having you on today to discuss the impact of
- 20:40AI on the recruiting world. And so you are.
- 20:44Yeah. And so Jessica, timely as her
- 20:47intro described, COO of Safpad, which is a fantastic recruiting
- 20:51firm. And we can have more information
- 20:52on that in the show notes. But I'm just curious what you're
- 20:57seeing and is it just in the most recent months or has this
- 21:00been building for the last couple years?
- 21:02But how are you seeing AI impact the resumes that are coming
- 21:07across the job requirements that you're being requested of?
- 21:10Like, is it kind of the new table stakes like being
- 21:13proficient in Word was, you know, 10 years ago?
- 21:17I think that it is. I think it's gotten
- 21:20progressively more crucial over the last couple months, been
- 21:25building for a while, but just with ChatGPT now, Gronk talked
- 21:29about Claude, all the different AI platforms.
- 21:33I think it's definitely becoming a necessity for candidates to
- 21:36have. I don't think it's going to
- 21:39completely replace like recruiters and us in the
- 21:43recruiting world as a lot of people think it's going to
- 21:45because of the element that comes with recruiting and human
- 21:49to human. But I think on for the candidate
- 21:51side, it's definitely important to know how to use AI, how to
- 21:57input it into your workflow everyday, how to make things
- 22:00more proficient for you, but not necessarily replace.
- 22:03What you're doing, I'm so curious.
- 22:05You said Microsoft Word, Heather, and I'm laughing
- 22:07because I remember like writing my first resume and like 1988 or
- 22:1289 or 95 or 6, whatever it was. And you, you would write them
- 22:16out. You wouldn't say like Microsoft
- 22:18Office, you say proficient in Microsoft Word, Excel, Visio,
- 22:23like whatever all those old things were and like every
- 22:26single one mattered. And so like do you, Jessica?
- 22:29They're not. People aren't saying like I'm
- 22:32proficient in Gemini, Claude, ChatGPT, right that.
- 22:36Some are, some are. I don't recommend that, but I
- 22:40think you, yeah, I wouldn't recommend it, but I think how
- 22:44it's showing up is how people are using AI to make themselves
- 22:48more efficient in what they do. So for recruiting, for example,
- 22:51if you're using AI, what results are you getting from it?
- 22:55How is it impacting your candidate outreach?
- 22:57How is it impacting your interviews, your placements,
- 23:00marketing? How is it impacting, you know,
- 23:03your conversion rate? Are you generating more
- 23:05outreach? Are you generating better
- 23:07prompts? I think that's where people the
- 23:10misconception comes in a little bit.
- 23:12So how are you guys using it? A staff pad or are you?
- 23:16Yeah, we're definitely using it. We use programmatic AI on our
- 23:20job boards. So our jobs are consistently
- 23:22being moved around on different job boards depending on clicks,
- 23:28even one step further than that. I find this really fascinating.
- 23:31It knows when people are actively looking at certain
- 23:33positions. So the job will come down for
- 23:36certain hours of the day and go back up when it knows, like an
- 23:40attorney, for example, they're probably looking after hours,
- 23:43late hours because they're busy during the day.
- 23:45Or a doctor, you know, they're more likely to look at something
- 23:47on the weekend. So it's consistently moving
- 23:50those jobs around depending on traffic and who's looking at it
- 23:53and when. That's so interesting.
- 23:56And so did you have to train it on that or like how is that
- 23:59unique to you guys or? I'd like to say it's unique to
- 24:03us. I might be giving a little bit
- 24:04away our secret sauce. There but.
- 24:08It's a, it's a platform that we use.
- 24:10So yes and no. And then we use it and everyday,
- 24:13I think the recruiters have really done a great job
- 24:16incorporating it and helping, you know, after we have a
- 24:18conversation with the candidate, the notes that we take from that
- 24:21call using an ChatGPT to organize their call notes.
- 24:25And you know, take the resume and the job description and pull
- 24:28from both of those to really create a clean write up to send
- 24:31to our clients that answers any questions that they might have.
- 24:35And so when the employee is drafting their resumes that then
- 24:38this AI is kind of going through and reviewing first, are there
- 24:40certain things that employees should be thinking about and
- 24:44putting in or keywords or the way they're writing things where
- 24:48an AI would pick it up versus not pick it up?
- 24:51Yes, I think the really important thing to do is to show
- 24:54real examples. So not just like how we used to
- 24:57say proficient and you know, Microsoft Office Excel, which I
- 25:00did as well, you know, it's how did you use AI to produce a
- 25:04certain result? And then, you know, part of the
- 25:08interview process too is going to be actually explaining how
- 25:11you used AI to come to that result.
- 25:14I think a lot of candidates are just using AI to do their resume
- 25:17and aren't really taking a second look at what that means.
- 25:22That's on their resume and they get in the interview and they're
- 25:24not able to actually explain real life examples of how
- 25:27they've implemented it and how it's helped them.
- 25:29That's such a good tip. So instead of just saying like
- 25:31cuz there's always usually that skills area where you're just
- 25:34kind of listing out like Blakely was saying proficient and blah
- 25:37blah blah. So instead of that you would
- 25:38recommend putting it more up in the meat of like their job
- 25:42duties at a certain role and they would say leveraged AI to
- 25:45blah blah blah like an example. Exactly like reduced research
- 25:49time by 40% using AI tools, so something.
- 25:53Like that or you know, Heather, one, one example I saw recently
- 25:59was a sales executive who came in and like vibe coded a whole
- 26:05like pipeline management tool that then went and based on the
- 26:11pipeline and the results, could a like report back up to the
- 26:15CEO. But B also take a look at his
- 26:18team and see where they needed help in the pipeline pipeline
- 26:21where things are getting stuck. And he just vibe coded all of
- 26:24that. A sales executive and you're
- 26:25like, what? Like I don't even remember
- 26:28sales. It's about to be a mean thing to
- 26:31say. Never mind.
- 26:32Were you going to say sales itself knowing how to use the
- 26:34computer? Or what were you going to say?
- 26:36I was going to. Say.
- 26:39Wow. Yeah, you're not wrong.
- 26:41What a differentiator for him or her on their resume, right?
- 26:48Like it was, that's what I did to come in and bring efficiency,
- 26:53improve sales results, blah, blah, blah, blah, blah, blah.
- 26:55And it's more than just generative AI.
- 26:58Like that was my code programmatic stuff which I wish
- 27:02I knew how to do. You could do it so.
- 27:05But that raises an interesting point though, because how is it
- 27:09different for an employer? Like I'm not the same player, an
- 27:14executive looking for a job versus like an individual
- 27:18contributor level? Like where would you want to see
- 27:21that AI proficiency? How would those two things be
- 27:25Look differently, or would they for those different roles?
- 27:29I think that they would look different.
- 27:30I think an individual, individual contributor really
- 27:33needs to know how to use AI and I think an executive needs to
- 27:37know when they should and shouldn't use AII think an
- 27:40executive has more power in terms of, you know, is it a good
- 27:43business decision to implement it and to when.
- 27:45But the individual contributor is actually the one at the
- 27:49ground level who is figuring out how it's going to make it more
- 27:52efficient or what it's going to do for the company or even their
- 27:54role. I completely agree with you,
- 27:57Jessica, cuz like what I would also want to see is that an
- 28:00executive is also thinking about, hey, is AI usage in this
- 28:03company. Have we thought about trust and
- 28:05like how we're instilling like trust from these LM models into
- 28:09our customers hands and it's translating and we're making
- 28:13sure we're delivering quality stuff.
- 28:15Like there's just a lot of fuzziness still and, and how you
- 28:19verify, right? So I would want to know that
- 28:21executives are trusting and verifying and in their jobs in
- 28:26addition to it just efficiencies, right?
- 28:29Yeah, they would need to have like the policy.
- 28:32Minds. Yes, that's maybe a more concise
- 28:36way to say what I was saying, as Heather always sums me up so
- 28:40well. Couldn't have said it better.
- 28:41I just I just researched on the side on AII have that listen to
- 28:44you and then I say sum this up and then I just read it.
- 28:47I'm just. Kidding.
- 28:48Long winded. Here you go.
- 28:50I'm. Just kidding.
- 28:51No, it's true, though. Because like, so as an executive
- 28:54who's looking and you know what? There's a lot, a lot of
- 28:56executives that are being displaced right now just from
- 28:58different layoffs and things going down.
- 29:00It's not just hitting individual contributor level.
- 29:03And I know several friends that are at that level looking.
- 29:06So I think describe how how people could be leveraging like
- 29:12the strategic parts of AI like what are what are you seeing any
- 29:15of that come through in your job recruit and your job
- 29:17requirements from your clients? Yes and no I'm it's, it's
- 29:23interesting because we had something happen last week.
- 29:26I I feel like we're seeing more than negative side of it than
- 29:30the positive side of it. And I can share the story
- 29:32because they. Get to tell us away.
- 29:34So had a client that we were working for, they're hiring for
- 29:39a senior level role manager role and they did virtual interview
- 29:441st and then they do an on site. Well, during the virtual
- 29:47interview, great interview, but the individual who was
- 29:50interviewing wouldn't look at the screen, kind of kept looking
- 29:53away. It was a little little hokey.
- 29:55But the hiring managers like, you know, I want to move
- 29:58forward. They're from the industry, they
- 30:00they know their stuff. Had another virtual interview
- 30:03after that and then ended up bringing them on site.
- 30:05Long story short, ended up hiring this individual only to
- 30:08find out about a month in that they had used AI to completely
- 30:12get their get themselves through the entire interview process,
- 30:15no? Way, everything.
- 30:16My gosh, why do that? That that was our whole thing,
- 30:21Like you're really, really invested that you really want
- 30:24this job. So on one hand, you have to
- 30:25almost applaud it because you're like, wow, the commitment, But
- 30:29on the other, you're like, well, how can we prevent this from
- 30:32happening in the future? Because if you know, if it's
- 30:34transcribing while someone's talking and just spitting out
- 30:37the answers, then you can read exactly what it's saying and,
- 30:40and sound like an expert really on anything.
- 30:43So it was, it was. It blindsided all of us.
- 30:47That was the first. I have not never experienced
- 30:49that. Wow, did they fire them
- 30:52ultimately or? Oh yeah, yeah.
- 30:54Well, it was like a conversation of, you know, you give you an
- 30:58opportunity to explain yourself, but if not, just leave your
- 31:01stuff. And the individual did not
- 31:04return so. Presumably they're fired because
- 31:08of competence reasons, right? Like if they're relying on AI,
- 31:12I'm assuming they couldn't actually do the job.
- 31:14And that's when I was so shocked.
- 31:16Not that he or she, I don't know, he got through the
- 31:20process. It was more that why would you
- 31:23do that? Like, why would you make
- 31:24yourself vulnerable? Why would you get hired?
- 31:26And then all of a sudden everyone sees who you are, like
- 31:30not capable. It's crazy to me.
- 31:33Yeah, Baldy, very committed. And so that's a good point
- 31:37though. I mean most, I mean even local
- 31:41job interviews when we're sourcing in Colorado, we still
- 31:43do the first one or two online because we're not forcing people
- 31:47to get in their car and get all dressed up and come down to the
- 31:49office until the third interview.
- 31:51So what would you say are some red flags when you're doing
- 31:54online interviews to see like obviously this person is using
- 31:59AI to support in the in the wrong way?
- 32:02Yeah, not looking at the screen. That's become a massive 1.
- 32:05A lot of times people won't even turn their videos on.
- 32:10I think that there's also a pot like if you hear a really long
- 32:13pause, like you ask the question and they take maybe 3045 seconds
- 32:18to respond. Typically those are really red
- 32:21flags are things we started really paying attention to in
- 32:25the engineering tech space too. We've ran into multiple times
- 32:28where the the candidates aren't even real.
- 32:31They're bots who are making these resumes.
- 32:33They're going through the process and you get to the end
- 32:36only to find out that that it's not even a real person.
- 32:39So. Anyway.
- 32:40Again, what is the motive? Don't.
- 32:42Ask me why, Don't ask me why anyone would want to do that.
- 32:45I trust me. I still am trying to figure it
- 32:47out because I had the same. It's like, goodness, why do you
- 32:50think? I mean, do you think that
- 32:52someone created that software to try to sell it?
- 32:55Like if it was a success and they actually did get the
- 32:58interview, they could sell that software to get the correct.
- 33:01They said, hey, you know, 30% of the time we actually were able
- 33:05to secure an in person or a virtual interview and we've
- 33:09proven it through this model. Even if that one didn't get, you
- 33:13know that one made it further down your process as opposed to
- 33:16just being maybe tossed out right away, which is where most
- 33:20people would say how do I spend money to get closer to?
- 33:23Maybe. A job, Yeah.
- 33:25Yeah, that's that's very smart, Clay, that probably.
- 33:28Is I only say that because that's my first question too.
- 33:31Like why would what's the point? Like who's trying to spam your
- 33:34inbox with all of these like? It's dud.
- 33:38Resumes, yeah. And they all look the same.
- 33:41That was another big red flag with the, you know, I, I think
- 33:44it's great to use AI for resumes and, and putting, you know,
- 33:47putting something together, but personalize it.
- 33:50Don't just let it spit out whatever it wants because they
- 33:53all look the same. I mean, even with job
- 33:55descriptions, when clients send over to, I can always tell which
- 33:58is ChatGPT and what is that they've done themselves.
- 34:01There's just a certain format that I feel like it follows.
- 34:04And it's it's always very obvious.
- 34:06Yeah, I I feel the same way about like LinkedIn posts.
- 34:09Anytime in a post it's like 3 short sentences.
- 34:14I'm like, oh, that's that's AI like.
- 34:16I want to hear some more of the red flags that Heather asked
- 34:19about and one of them that I know is like the M dash.
- 34:22Like if the M dash. Is in there.
- 34:24That's one that. Tells me is dead giveaway.
- 34:27Are there any emojis? Crazy emojis.
- 34:29That's always, I mean people I know, I know guys, even serious.
- 34:35I'm dead. Serious coffee table blushes.
- 34:39I'm pissed. I am pissed they took.
- 34:42They stole them from you. Yeah, but you could tell mine
- 34:44because mine are always like 2 lines.
- 34:47It's never like the long line. Yeah, it's like the dot dot.
- 34:50OK, so are you talking about emojis in an e-mail or are you
- 34:53talking about in a resume? Well, when?
- 34:55Both or even the LinkedIn post. I mean it I it never ceases to
- 35:01amaze me. Also ChatGPT does the thing
- 35:03where it bolds certain words and then not others and it's like OK
- 35:08we can at least you can highlight your whole e-mail or
- 35:10resume and unbold it and just bold what's important.
- 35:12We don't need the random words folded, so that's a I'm.
- 35:16Just going to feed this transcript to Claude and be
- 35:18like, don't do any of these things in our social media
- 35:22anymore. Yeah.
- 35:25No, that's good though. You know, I, I don't think it's
- 35:28a bad thing to use AI at all. For the record, you know, to
- 35:32build out your resume and, and do certain things, even drafting
- 35:35certain emails, right? Like if you're super passionate
- 35:39and you're caught on a bad day and you need to respond to an
- 35:42e-mail and you need to take the emotion out of it and put it
- 35:44through ChatGPT or whatever and say, make this what it what I
- 35:48need it to be, all the power to you.
- 35:50But I think it's just again, it goes back to, you know,
- 35:53personalization and and some of the dead giveaways that can be.
- 35:58Avoided. What do you think about thank
- 36:01you notes? I personally love them but I old
- 36:04school. No, me too.
- 36:05When a candidate interviews and they ask for the hiring managers
- 36:08e-mail contact info and they want to reach out.
- 36:11I absolutely love it. I think so too, because that's
- 36:14anything that you can do to make it more personalized in the wave
- 36:18of this, because most employers are assuming now that there's
- 36:21not as much effort going into these other pieces as there used
- 36:25to be because of AI. And it's smart to be able to
- 36:27leverage it. But whatever you can do to stand
- 36:29out from other people who aren't taking that an extra step to
- 36:32make it personal is going to give you an edge, I would think.
- 36:36Absolutely, I would agree with that.
- 36:38Are you seeing a big shift in job roles?
- 36:41Like as you're looking at resumes of your candidates, are
- 36:44you going like like it's going to be hard to place that person
- 36:49are like are recruit or even the companies you're working with,
- 36:53are they no longer hiring XY and Z?
- 36:58It depends on the role. I mean, I know that that's a
- 37:01broad answer to your question, but I really do think it
- 37:04depends. I think one of the perks that
- 37:06we're seeing of AI on our side is that we're getting one
- 37:10abundance of candidates and we actually get a lot more
- 37:12qualified candidates. So to answer your question, I
- 37:15think it's actually becoming easier in a sense to fill
- 37:18certain roles because AI can target those keywords, those
- 37:22specific profiles. I met with LinkedIn this week
- 37:25and they're rolling out this whole new AI platform where you
- 37:29can search boolean words, it'll be really specific on profiles
- 37:34and they actually have an AI built into their platform now
- 37:36that will screen candidates out for you.
- 37:38So you can put in three to four pre screening questions that'll
- 37:42say this is on site, this is the salary range, you know that
- 37:46whatever it may be and it's going to filter out those
- 37:49candidates for you. So I think it's actually
- 37:52benefiting us in a sense where we're getting, you know, more
- 37:56specific candidates in terms of the qualifications and, and what
- 37:59they're looking for. But you could argue as well.
- 38:02I, I push back a little bit on it because I still, I still like
- 38:05the human, human touch of recruiting.
- 38:09You know, I, I can see a resume, get them on the phone and find
- 38:14out 10 to 15 different things about them that I couldn't see
- 38:18on the resume that I love and I can relay that to my client.
- 38:21So. Yeah, there's really no
- 38:23replacing that piece of it, at least as a major part in the
- 38:27process. You can't.
- 38:29You can't skip over it. Yeah, yeah, there's intangible
- 38:32things that you talk to, you know, when you talk to an
- 38:34individual that you pick up on. Culture is a massive thing.
- 38:38And you know, working with you, I, I know that and I can tell
- 38:42within 2 minutes of talking to somebody most of the time if
- 38:45they're going to be a good culture fit for my client or
- 38:47not. So.
- 38:48And you can't tell that from a resume.
- 38:50What would you say people should be doing now to upskill
- 38:56themselves in AI to help them navigate these interviews and in
- 39:00these questions? Are there practical tips that
- 39:02you would say, OK, you don't have a job yet, I'm going to
- 39:05you're going to be in this next process for the next three to
- 39:06six months. What can they be doing on a
- 39:08daily basis to make themselves more competitive in the job
- 39:11market? I think familiarizing themselves
- 39:14with AII think a lot of people are still very intimidated by it
- 39:18and not being afraid of it. I'll, I'll be honest, like I was
- 39:21very late to the ChatGPT game because I'm just stubborn.
- 39:24I was. Like I don't want.
- 39:25To use this and then once I did, it changed, you know, my entire
- 39:29day and how much I have more I was able to accomplish.
- 39:31But I think not being afraid of AI is massive.
- 39:34I think educating yourself around, you know, what AI is
- 39:38doing and what it can do. I think in terms of the job,
- 39:42like to be really specific to candidates who are searching in
- 39:45the job space, you know, use it to research the companies that
- 39:48you're going after, the, you know, the industries you want
- 39:52practice interview questions with AI.
- 39:56How would you do that? How would you if I, if I'm brand
- 39:58new, never never even use ChatGPT a single time?
- 40:03What practical steps would I do to like, get myself in a
- 40:06position where this ChatGPT thing is?
- 40:10Job interviewing me for a job. I would, I would put in the job
- 40:14description to chat ChatGPT that you're interviewing for and say
- 40:18if I was a recruiter interviewing me for this role,
- 40:22what kind of questions do you think the recruiter would ask?
- 40:24And most of the time it's it's pretty accurate.
- 40:28I don't do that for the, I don't do that for the record.
- 40:31But that would be my advice, yeah.
- 40:33So they go on created an account ChatGPT you can upload a
- 40:36document you can upload should they upload their resume.
- 40:40Yes, they should upload their resume, upload the job
- 40:42description and then if you were the I guess if you were a hiring
- 40:45manager or recruiter interviewing for this position,
- 40:47what kind of questions would you ask me?
- 40:50I would also encourage the candidate to ask what questions
- 40:53they would ask the hiring manager in this role because a
- 40:55lot of times the job description doesn't have everything that
- 40:58they might be looking for. And Heather, I'm sure you can
- 41:02speak to, I mean, in interviews, one thing I love about
- 41:04candidates was when they asked me questions, when they've done
- 41:07their homework, when they've done preparation and they
- 41:10actually know what job they applied for versus just, yeah,
- 41:13telling me they've applied for 30 jobs, right?
- 41:16That's a good point. Like even uploading, so upload
- 41:18your resume, upload the job description, potentially upload
- 41:21the link to the cut and paste the link to the company.
- 41:25So there's like absolutely kind of that background and then get
- 41:28questions specific to that company.
- 41:31What about going as far as like the hiring managers profile?
- 41:35Oh my gosh, is that social media?
- 41:37You're going to like troll. Like how many kids do they have?
- 41:40I. Don't know color?
- 41:41Green. So it's.
- 41:44Like what's the creepy line versus prepared line with AI?
- 41:48Well. It's funny you say that because
- 41:50I go to the creepy line like even when I send interview
- 41:53confirmations to my candidates, like I'm sharing LinkedIn
- 41:56profiles so they're actually going and researching the hiring
- 41:59managers beforehand. Even if it's like a similarity
- 42:02of like you guys went to the same school and you get on and
- 42:05the hiring manager knows you did that background like it goes a
- 42:08long. Way that's not creepy LinkedIn
- 42:11to me is like fair game yeah I. Wouldn't be on their Facebook.
- 42:16Facebook, Yeah. So your son plays, He's
- 42:18basketball. Yeah.
- 42:19I wouldn't do that. That might be a little a little
- 42:21much. That would be so creepy.
- 42:24I don't recommend that. We had an intern at Cloudco 2
- 42:27years ago. Oh my goodness.
- 42:30He was on the team of one of our sales managers, and one day he
- 42:35came and posted on the team Slack a photo of his sales
- 42:40manager in high school on the basketball team.
- 42:44And I was like, ha ha, ha, isn't this funny?
- 42:47So and so in high school playing basketball, it was so creepy and
- 42:52it made the whole company immediately so uncomfortable
- 42:56because he like stalked his managers and found a picture of
- 42:59him in high school and posted it on the team.
- 43:01Chat Yeah, yeah, it was like it just.
- 43:05That's just a young second day trying to take some initiative.
- 43:08He was trying to be funny, but it was like his second day on
- 43:10the job. I don't know, it came off super
- 43:12crazy. Second day would be, yeah, you
- 43:14got to know your audience. I kind of think it might be
- 43:18something I would do. But no, you're on your second
- 43:21day, not on my. Second day That's something you
- 43:23should run by ChatGPT. Like hey is creepy if like I
- 43:27post this picture, could you role play the company like
- 43:32everyone at my company? Here's all their profiles that I
- 43:34already looked up. Do you think they would think
- 43:37this is funny? Oh God, you really could go down
- 43:40the rabbit hole with this stuff though, couldn't you?
- 43:43I'm very curious. Like because I was last year
- 43:46trying to find a job, I was creating my resume.
- 43:49I was personalizing it for each person and I got nothing, you
- 43:53know, So I basically struck out. I didn't think of the, how would
- 43:56I, you know, what questions should I be asked or things like
- 44:01that? I didn't think of those prompts.
- 44:02So how do you generate those kind of prompts in your own mind
- 44:06so that you can actually use AI Well, instead of doing it where
- 44:11a bunch of emojis pop up and you're like, maybe that's what
- 44:14they like now or you? Know how do you think no emojis,
- 44:19no emojis. That's a good question.
- 44:20I, you know, I think it just goes back to tailoring it to
- 44:26your resume and, and the job that you're looking for.
- 44:29I mean, I know you, I hear also all the time, I, I hate to hear
- 44:32it, but that people have struck out multiple times.
- 44:37You know, the other caveat to this whole conversation is AI is
- 44:40great for so many things, but I also think that it is putting a
- 44:45lot of candidates on the sidelines who would be a great
- 44:48fit for certain roles because companies are using it to filter
- 44:52out good, good resumes and bad resumes.
- 44:55Like for example, client we work with, hiring manager wanted to
- 44:59move forward with the candidate we put in their applicant
- 45:01tracking system. Well, the AI rejected it because
- 45:04he didn't check 5 out of the five boxes, but he checked three
- 45:08out of the five. So again, I think that's, you
- 45:12know, we talk about AI replacing certain roles and things like
- 45:15that, recruiting in particular. I mean, there are things that
- 45:18are intangible that I pick up on a phone conversation that AI is
- 45:22not going to pick up on the resume.
- 45:23So, you know, to answer your question, I think it just needs
- 45:27to be tailored to you, you know, And ChatGPT, as creepy as it is,
- 45:33it learns you, you know, the way mine talks to me, it knows how I
- 45:38am. It's really creepy.
- 45:41It is really creepy, but I appreciate that question because
- 45:44you can't put a whole person on an 8 1/2 by 11 piece of paper.
- 45:47You just can't. And so I am really grateful,
- 45:50Jessica, that recruiting is still happening with real humans
- 45:55so you can act as a another set of eyes on these candidates.
- 46:00So we, if we've got both, we've got two sides quitting here.
- 46:02So we've got the person looking, we've got the employer side,
- 46:05they've hired you to source these candidates, Then we've got
- 46:08the candidates submitting their things.
- 46:11And you guys are kind of sitting in between those two things.
- 46:14So kind of having expertise both on the candidates that are
- 46:17coming in and also the employers and what they're looking for.
- 46:19So be curious about your take. What can the employers do in
- 46:23their AI process to avoid these pitfalls?
- 46:26And how can they be tweaking, like you said, you know, making
- 46:29sure they're still looking at people who are only checking
- 46:31three or five boxes. What can they set up?
- 46:33And then also after that, what can the employees be doing and
- 46:36what should they be doing to kind of AI proof their resume to
- 46:39make sure that it's not getting skipped over by the engines?
- 46:43It's a good question. I think on the employer side,
- 46:47you know, having AI brought in it's expectations a little bit,
- 46:52you know, like I said, not being so rigid.
- 46:54And if a candidate, you know, has graduated college, has had a
- 46:57job for the last five years, let's talk to him.
- 47:00Or if they've had a lot of different jobs, instead of just
- 47:03immediately rejecting it, figure out why.
- 47:06Maybe even send an automation e-mail to candidates.
- 47:08You know, hey, notice you have a lot of, you know, job history.
- 47:12I've had five jobs in the last seven years.
- 47:14Walk me through why instead of just rejecting that candidate,
- 47:16assuming that they're a job popper, especially since COVID.
- 47:19I mean, things have been so volatile since then.
- 47:23And I talked to, you know, candidates all the time have
- 47:25been laid off or had had, you know, couldn't go back into
- 47:28office, but companies were demanding it.
- 47:31You just you just never know. So that would be my
- 47:34recommendation on the employer side.
- 47:36I think on the candidate side, I think it's just keeping it more
- 47:41personal. It's kind of what we keep
- 47:43talking about, right? Like I tell people, if there's a
- 47:46position you really want and maybe the company doesn't use a
- 47:49recruiting agency directly message the hiring manager.
- 47:53Like research the job, put it in the ChatGPT and tailor your
- 47:58message to the hiring manager as to why you think you'd be a good
- 48:00fit for this role and just ask for 10 minutes of their time.
- 48:04I, I think people would be surprised of how many people
- 48:07would actually be willing just to take a 10 minute phone call
- 48:10to hear them out and, and see if it would be a good fit.
- 48:12Because at the end of the day, culture is everything.
- 48:17And I think we all know that. And an individual can usually
- 48:22within 10 minutes, kind of feel if they're going to be a good
- 48:25fit for the company or not. Yeah, those cover letters in my
- 48:28opinion are everything like those emails to hire a manager,
- 48:32I really, really enjoy them And like your personality comes out,
- 48:36the Y comes out and you're right, you can tell if it's AI
- 48:41generated or not pretty easily unless you are really good
- 48:45prompt giver, which case maybe I'd hire you anyway because I
- 48:49don't know how to do it. Yeah, I.
- 48:51Get to be part of your job right buddy?
- 48:53You can create prompts. That could be a good thing to
- 48:55put on a resume too. You you know how to generate
- 48:58good prompts for AI that have produced this, you know.
- 49:03Is there anything that you've received in the last month or
- 49:06two from a candidate that stood out to you that you remember
- 49:09like, hey, they, they did a good job about this?
- 49:12I think, you know, I mean they, they stand out there.
- 49:15It's probably 1 out of 10 there. I get those.
- 49:18So when I do, it goes a long way and I know it goes a long way
- 49:21with employers too. It is.
- 49:23It's a nice touch. Yeah.
- 49:25And is it just a e-mail or is it a actual handwritten physical
- 49:27note? Does it matter?
- 49:29I've gotten both the the handwritten ones are always
- 49:32really nice, but I would never expect anybody to.
- 49:35An e-mail will suffice. Great.
- 49:39Hey Blakely, remember when I said that I wouldn't hire
- 49:41anybody that didn't do a thank you note and you thought I was
- 49:43crazy? No, I I did my whole like
- 49:49company kickoff talking about think you know, it's one year.
- 49:52I love a good thank you note. I just thought you were a little
- 49:57extreme, too strict. On that, not anymore, not on
- 50:01this age of AI, not when they could be like a robot on the
- 50:03side and they're just looking off to the side and I don't even
- 50:05know they can't fake a hand which actually that will make
- 50:09even the handwritten ones that much more powerful because.
- 50:12That's. True, it wasn't auto generated.
- 50:15So just how does someone get in touch with the recruiter and are
- 50:18you just taking their calls or what do they need to submit to
- 50:20you and how does that work? I personally take calls, a lot
- 50:24of it will be like referrals, you know, from others, but I,
- 50:28you know, find them on LinkedIn, Robert Half, like that's a great
- 50:31company to, you know, get in front of recruiters with Google
- 50:36recruiting agencies or ChatGPT recruiting agencies in your,
- 50:39your vicinity or whatever industry you specialize in.
- 50:44But I would recommend that and you can reach out to them
- 50:46personally on LinkedIn and build that relationship.
- 50:49And that way, you know, when they know you and they know you
- 50:52well and what you're looking for, they can come to you as
- 50:55other jobs become available. Because a lot of times that's
- 50:58what I do like I'll I'll find passive candidates who aren't
- 51:01necessarily even looking. I'll remember them a
- 51:03conversation ways that have and say, hey, this job became
- 51:06available. Would you be interesting?
- 51:08But yeah, yeah, that's how that's the good stuff.
- 51:11Is there a recruiter? And there's and there's no cost
- 51:14to people for reaching out to a recruiter because it's the
- 51:16employer that pays that fee. So there's no hurdle there.
- 51:19OK. I hope I don't get fired anytime
- 51:22soon because the job market. Seems while you're doing this
- 51:25wrap up OK, look at the screen. You can't look away.
- 51:28You have to prove you're not using ChatGPT OK to.
- 51:31Do this summation. But I'm not.
- 51:32But I was. I don't I do write stuff down.
- 51:35Oh, OK, OK, You're good. You're good.
- 51:36But I will look right in the camera.
- 51:40That's a little not. Creepy eyes.
- 51:43So it's been a lovely time having you here.
- 51:46I regret. This I regret saying.
- 51:48Yes, sorry. OK, I forget even what I was
- 51:53going to say. Oh, I was saying I hope I don't
- 51:54lose my job. And I feel bad for people who
- 51:58are going through this right now.
- 51:59It is very scary. But also, I really think the
- 52:02tips that you gave, avoiding those red flags, avoiding those
- 52:05pitfalls, using AI in the right way, not to your detriment, but
- 52:10to your benefit and being creative and don't be afraid of
- 52:14it. Lean into it.
- 52:15It can help you. You're going to be behind if you
- 52:18kind of stick your head in the sand and don't engage it.
- 52:21So if you're new to AI, start getting creative about ways to
- 52:25use it, not just like us, another search engine.
- 52:28It's so much more than that. Treat it like an assistant.
- 52:31And if you want them to go off and research this company or
- 52:34research potential job openings that they can find listed on the
- 52:38Internet for things that might, you know, strike your fancy,
- 52:42just be creative with it and see what you can get out of it.
- 52:46Lean into it and then put it on your resume in a very personal,
- 52:49tangible way of how you've used it.
- 52:52That's going to make a big difference.
- 52:53So, Jessica, thank you so much. It's so fun to have a live
- 52:58badass C-Suite recruiter here to kind of you are seeing these
- 53:03things live every day, hundreds of resumes coming through your
- 53:06company. And so we really appreciate your
- 53:08expertise because you are on the front lines of this and we
- 53:11really appreciate you coming on. Thank you for having me, yeah.
- 53:15Before we let you go, we want to ask you a question we ask all of
- 53:18our guests and we do answer it ourselves, which is what brought
- 53:22a smile to your face this week. Oh, another great question.
- 53:25You can think about it if you want Blakely or Clay, do you
- 53:28want to go first? Yes.
- 53:29You can think about it. Blakely, Clay, any smiles?
- 53:33My smile is a very good friend of mine and neighbor came down
- 53:39with a pan of my favorite dessert knowing that our
- 53:41household's going through a rough time with all the knee
- 53:43surgeries and. What's your favorite dessert?
- 53:48It's Rice Krispie treats with one extra cup of marshmallows,
- 53:52which is a recipe she taught me. It makes them so much better,
- 53:56just like the noodles and company ones, and they're so
- 53:58good. Put a little vanilla in there
- 54:00too if you ever try that. I'd be open to that.
- 54:04I'd be. 1/4 teaspoon of vanilla with an extra marshmallow.
- 54:07Yeah, a little extra marshmallow.
- 54:10I'm a good Baker. OK?
- 54:11Yeah, that's so nice. What a.
- 54:13Nice friend. I know.
- 54:15She's super sweet. And it's so like personable.
- 54:18Like we were just talking all this stuff about AI and like
- 54:22this was just like a nice human thing to do.
- 54:24Stop, make someone's favorite dessert, walk it down the
- 54:27street. I just want to remind people of
- 54:29like the simple things, you know?
- 54:30Yeah. How long did it last the pan?
- 54:32Was it fun? That was a day.
- 54:35Less than a day. Yeah, there's.
- 54:37No. In my house, no way.
- 54:40Clay. Mine's really simple.
- 54:42I was my son and I were Facetiming my niece, she's 2.
- 54:48And we apparently said something really funny and she cracked up
- 54:53and she couldn't stop laughing. And so we just kept repeating it
- 54:57over and over. We were saying alien, the word
- 54:59alien. Apparently the word alien is
- 55:01hilarious. Was it Piper?
- 55:03Which one? It was Lila.
- 55:05Lila. Yeah, And so just laugh.
- 55:08So we're just like cracking. And Emerson and I all of a
- 55:10sudden are like a comedy duo, and we're just like riffing off
- 55:15each other. And Lila is on the other end,
- 55:17just laughing like crazy. But Oh my God, so you do have a
- 55:21future in stand up. Look at that.
- 55:23I've thought about doing it and it's like one of those things
- 55:25where like, I'd love to go take a class and try, but it's so
- 55:30scary. It's like.
- 55:31Oh, it's it's probably the most vulnerable thing on the planet.
- 55:34But if you got into the toddlers where you're like, hey, I'm
- 55:38going to drop in on daycare and I'm going to do a quick Type 5,
- 55:43right? Let's just say he, I mean, had
- 55:45one. Word.
- 55:46It was just one word like so. Creepy.
- 55:49It's like, yeah, I was thinking about doing stand up, but what
- 55:52if I only talk to kids? You're like this kid laughed so
- 55:57hard he pooped his pants right in front of everybody.
- 56:05I don't know. I think there's something there.
- 56:06I don't think we toss it out. I don't think we toss it out
- 56:08like a bad AI resume just yet. Let's let's go one way.
- 56:12I made one kid laugh so. All right, Jessica, do you want
- 56:17to go or do you want me to go? Sure.
- 56:20Well, I I think this would be it guys.
- 56:23This has been awesome. My day is.
- 56:26Very monotonous. Sometimes I'm on back-to-back
- 56:29meetings and actually just interacting different.
- 56:32This has been amazing, so thank you for.
- 56:35Having me all right. Best answer.
- 56:37Best answer ever. I love that.
- 56:40Heather. My smile of the week is my son,
- 56:45Jake. He is a competitive snowboarder
- 56:48and he has just gotten back into it.
- 56:50Like really seriously. And he's had the worst couple
- 56:56weeks. Like his long story, I mean,
- 56:58just like car trouble and then like his plane got diverted
- 57:01because these competitions are in different places and
- 57:04California and then Park City. And so it was just awesome to
- 57:10watch him. He's competing at such, you
- 57:13know, the 6080 foot jumps. You know, we've talked about
- 57:15that a little bit before, but almost every competition
- 57:18somebody's getting dragged down on one of those sleds.
- 57:21Sorry but like Eldon just did at Eldora to bring.
- 57:24It's only 12 feet. Yeah, but it's, it's a real,
- 57:28it's a, it's a very, very, very dangerous thing to do.
- 57:31And so his, his scores always come up on live heats.
- 57:35And he had just his car wouldn't start the morning of the
- 57:37competition and he was seeing his friend's house and I was
- 57:39just like, oh God, like, what else could possibly happen?
- 57:41He had the Uber like it was this whole thing, but he got there.
- 57:44I'm refreshing, refreshing on his live heat score.
- 57:46I the first one decent score, but I could tell you know where
- 57:51conditions were bad. All the scores were coming in in
- 57:53the 20s and 30s out of 100. There's a couple kids at 70 or
- 57:5580, but that means like bad conditions.
- 57:57Turns out it was really highwind, which is very
- 57:59dangerous for these kids coming off these big jumps freestyle.
- 58:03And so his first one comes up not too terrible, but I was like
- 58:07he didn't fall. It wasn't a bad enough score
- 58:09that he fell, but it also I knew he didn't land at what he
- 58:12wanted. And then you go Round 2 because
- 58:15they get two runs. The next score is just spinning
- 58:19because they update and it's just circling.
- 58:21It's just, it's like timing out, but you just have to wait and
- 58:23wait and wait. And if they land and get hurt,
- 58:25it says DNF, which means did not finish.
- 58:28And this was happening for some other kids.
- 58:30And so it's like, I want to be, I know he's had a tough morning.
- 58:34I know it's all this and it's like I'm on this other call, but
- 58:36I'm side eyeing this thing and I'm realizing like I still
- 58:40intruded, like I still have like he's a toddler.
- 58:43Like in my heart, you know, it's just like, I'm like, just please
- 58:46don't say DNF. Please don't say DNF.
- 58:48And then it popped up and it was like got him top ten.
- 58:51He scored, he did it, it was awesome, but it was just, it's
- 58:55like the joy of like this moment of just like I'm in like pure
- 58:58terror trying not to think the worst.
- 58:59But then also is he going to like, is he going to die or is
- 59:02he going to like get 10th place? Like, you know, it was just, it
- 59:05was so intense. But when I saw it pop in, I was
- 59:09just like so overjoyed. Then he called immediately and
- 59:12he's like, I landed it and da da da and it was so awesome.
- 59:16It was a huge smile and breath of relief all at the same.
- 59:19Time so parenting is no joke. And also it never ends like he's
- 59:2422. So yeah.
- 59:26It's just like, buckle up, clay. It's you're, it just never,
- 59:32never ends. It just changes.
- 59:35He posted a wipeout on his page. Yeah.
- 59:38And I was like, and he's flipping upside down, like
- 59:40twisting and going crazy. And then?
- 59:43And then so it was a cab 10. Yeah.
- 59:46So then he he doesn't stick the landing.
- 59:48And the caption is I'm feeling this today.
- 59:51Yeah. And I was like, oh.
- 59:53Yeah, yeah, that would. Definitely.
- 59:55You're just seeing crazy stuff on the Internet all the time.
- 59:58And then when someone's like this actually hurt me, that's my
- 1:00:01body you're watching smash into the ground.
- 1:00:05I was like, Oh yeah, this is actually like, crazy.
- 1:00:08Dangerous. That sounds terrible.
- 1:00:11Yeah. Imagine if you're that person's
- 1:00:13mom. Imagine.
- 1:00:15Thanks everybody for sharing your smiles.
- 1:00:16Jessica, before you go last, last, last thing, where can
- 1:00:20people follow you? Where can people stay up to date
- 1:00:22with you? Where can people keep in
- 1:00:24contact? Connect with you.
- 1:00:27Find jobs What? Was that?
- 1:00:30She's like her find jobs, maybe she doesn't, maybe she doesn't
- 1:00:34want to give this information. She's going to get just flooded,
- 1:00:39I would say. LinkedIn is probably the best
- 1:00:41place. Connect with me there and then
- 1:00:44you can always visit the staff pad website.
- 1:00:46It's www.www.thestaffpad.com. All of our job openings stay up
- 1:00:53to date on that as well. So if you see anything and I
- 1:00:56guess 1 little piece of advice I'd give before we go as I was
- 1:01:00thinking about it, you know, if if you're having trouble, find a
- 1:01:04really good recruiter. I think sometimes not going
- 1:01:07direct to a company, finding a recruiter you can rely on and
- 1:01:09they can actually pitch you to companies can make a big
- 1:01:12difference too. Amazing.
- 1:01:15Good. Advice.
- 1:01:16Nice. Great.
- 1:01:18Well, we'll put your contact info and your links in the show
- 1:01:22notes. Everybody can go check that out
- 1:01:24and connect with Jessica. Thanks for coming on the show.
- 1:01:27Yeah, see. You next time see you.
- 1:01:29Next time, Thank you, Jessica.