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Phone Tap PODCAST: Apple Support · Brooke and Jeffrey: Phone Taps

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  Speaker 1: One eight hundred d ui Away now offering free remote
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  Speaker 1: consultations by phone or video conference for any criminal offense.
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  Speaker 1: Trust Brooke, Jeffrey and Jose's Friends with a free remote
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  Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d
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  Speaker 1: Uyowa dot com or call away. All right, it's almost
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  Speaker 1: time for your phone tap. And if you own an iPhone,
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  Speaker 1: then chances are you've used the Sirie function on it
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  Speaker 1: at least a couple of times to help you answer
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  Speaker 1: a simple question. And when you did that, you probably
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  Speaker 1: never thought that your question to Sirie could ever come
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  Speaker 1: back to haunt you. Yeah, I don't think so. Well,
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  Speaker 1: today it does, because our own Brooke Fox calls a
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  Speaker 1: woman who's been using Sirie a lot recently, and now
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  Speaker 1: the company has no choice but to step in and
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  Speaker 1: do something about it. You'll hear what happens in your
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  Speaker 1: brand new phone tap right now. The twenties, Tony, I'm
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  Speaker 1: moving ninety two point five. Hello, Hi, this is Amy
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  Speaker 1: from Support. I'm looking for Madeline Jack. Hi. Yes, this
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  Speaker 1: is Madeline. Hi Madeline, how are you today? I'm good?
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  Speaker 1: How are you? I'm well? Thank you. I was just
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  Speaker 1: returning to your call because you said you've got an
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  Speaker 1: email from US. Yes, I got an email and it
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  Speaker 1: just said that I needed to talk to somebody at
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  Speaker 1: regarding my account, but it wasn't clear about what. Oh. Yes,
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  Speaker 1: I'm looking at your account now. I think I know
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  Speaker 1: what the issue is. Okay, it's in regards to your
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  Speaker 1: device usage. It seems as though you've been using the
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  Speaker 1: Serie function an abnormal amount in the last few months.
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  Speaker 1: Did you say the serie function? Yeah, I think you're
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  Speaker 1: pretty familiar with it, you know, when you ask SII something.
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  Speaker 1: Oh I don't. I think I use it a normal amount. Okay,
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  Speaker 1: well you don't, It says here. In the last month alone,
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  Speaker 1: you've asked SERI close to three hundred questions. Oh wow,
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  Speaker 1: are you kidding? I didn't know I asked that many questions.
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  Speaker 1: I had no idea. Actually, yeah, it's a lot siries
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  Speaker 1: getting tired. I don't understand why that would show up.
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  Speaker 1: I didn't even know. Why. Is that a big deal?
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  Speaker 1: Like you keep records of that? Well, we usually don't
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  Speaker 1: have to talk to people about this, but according to
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  Speaker 1: our terms and conditions, you've reached your question limit with
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  Speaker 1: SIRIE for the year. What do you mean I don't
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  Speaker 1: understand what that means. Pretty clear, you apparently use Sirie
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  Speaker 1: too much, but I mean there is good news. Good
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  Speaker 1: news is you can start using her again next year
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  Speaker 1: January first. January first. Is this some type of joke? Yeah,
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  Speaker 1: no it's not. But you did sign the terms in conditions,
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  Speaker 1: so you legally agreed to this. Well, nobody told me
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  Speaker 1: there was a limit. Yeah, and nobody told you Medlin
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  Speaker 1: that you had to like breathe when you're asleep. You
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  Speaker 1: managed to figure that one out. That sounds very condescending.
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  Speaker 1: I'm just kidding. I'm kidding. I'm sorry, I mean kind of.
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  Speaker 1: But anyway, if you'd like to reactivate Sirie before January,
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  Speaker 1: we could upgrade you to a larger question plan, to
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  Speaker 1: a larger question plan. I'm assuming that you all want
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  Speaker 1: money for me, just to upgrade me for something really
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  Speaker 1: dump Well, like I said, Sirie is really tired. Yeah.
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  Speaker 1: So I'm looking at a couple of different options for
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  Speaker 1: you right now, and it looks like the quote being
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  Speaker 1: annoying and asking my phone too many dumb questions plans
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  Speaker 1: might be the one for you. What did you can
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  Speaker 1: say to me? I'm just kidding again, Just that is
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  Speaker 1: inappropriate to talk to an actual customer like that. I
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  Speaker 1: don't like how I'm being treated. Calm down, Okay, listen, No,
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  Speaker 1: I'm not going to calm down. I don't appreciate your tone.
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  Speaker 1: I don't appreciate you guys calling me and trying to
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  Speaker 1: charge me for made up charges is what it sounds like.
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  Speaker 1: So I feel bad about this. Let me make this
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  Speaker 1: right for you. Okay, I'm going to offer you the
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  Speaker 1: Sirie Graveyard package on the house free of charge. What
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  Speaker 1: does that mean? It means you can ask Sirie anything
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  Speaker 1: from the hours of one am till five am one
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  Speaker 1: am to five am. Yeah, you can wake up in
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  Speaker 1: the middle of the night and ask her anything you want.
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  Speaker 1: What's wrong with you? I don't know what a siri?
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  Speaker 1: You know what. I don't like your tone. I think
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  Speaker 1: you're extremely rude. It's another joke. No, I don't find
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  Speaker 1: this to be a joke. It's all a joke. No,
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  Speaker 1: I want to speak with your manager. No, you don't
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  Speaker 1: take your job seriously. You certainly don't take customers seriously.
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  Speaker 1: I definitely don't take my job seriously because I don't
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  Speaker 1: work it. Okay, I'm not that smart. This is Brooke
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  Speaker 1: from the radio show Brooke and Jeffrey in the morning,
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  Speaker 1: we're doing a phone tap on you. Who are you?
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  Speaker 1: I'm Brooke, I work on the radio. I feel terrible,
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  Speaker 1: but it's a prank phone call. I'm sorry. Your husband
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  Speaker 1: Sean set you up. Oh my god, I'm gonna kill him.
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  Speaker 1: Oh he's He says you're always using Siri and that
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  Speaker 1: the last job was you asked Siri, why do cats
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  Speaker 1: have fun? Oh my go I feel but really, that's
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  Speaker 1: a really dumb question, Madeline. I know, but I just
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  Speaker 1: wanted to know. What do you know? The answer that
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  Speaker 1: I could see nobody knows that. That's why you have
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  Speaker 1: to ask a period wake up every morning with funk
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  Speaker 1: taps weekday mornings on the twenties fully On Ruben ninety
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  Speaker 1: two point five