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Latest / It’s All Your Fault: High Conflict People

What HR Keeps Missing: High Conflict at Work, Part 2 of 4

High conflict at work rarely announces itself. By the time it becomes a formal HR complaint or a leadership crisis, the patterns were visible much earlier—and the tools most organizations rely on to stay fair often make things worse, not better.

Bill Eddy, LCSW, JD, and Megan Hunter, MBA, co-founders of the High Conflict Institute in Scottsdale, Arizona, are joined by Michael Lomax, JD, HCI speaker, trainer, and attorney, for Part 2 of a four-part workplace series. They break down the WEB method for early conflict assessment—Words, Emotions, Behavior—and explain why HR's focus on neutrality…

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