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Why Great Service Starts With the RIGHT People | Brian Kangas of Lift Tech Garage Door Professionals
What does it really take to build a home service business that customers trust?
In this episode of the Home Service Heartbeat Podcast, Joe Crisara sits down with Brian Kangas, owner of Lift Tech Garage Doors in Las Vegas, Nevada. Brian shares his journey from working in construction and flooring to building a garage door business from scratch.
Joe and Brian talk about hiring and developing the right people, building a strong team, creating a better customer experience, servant leadership, continuous training, and using technology and automation to improve service.
Brian also shares why he…
The skinny
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