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Within the Trenches Ep 577

Ep 577 features Kysheem, an Emergency Communications Officer-2 at Cobb County 911 out of GA.

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Episode topics –

Real-life experiences from Kysheem's first emergency calls

Comparison of phone and radio roles in emergency communications

Detailed overview of the extensive training process for dispatchers

Importance of staying composed and understanding subtle communication cues in 911

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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