Latest / Humanizing Healthcare
Delivering Donor Experiences That Save Lives at New York Blood Center w/ Adrian David
What motivates blood donors to give part of themselves for nothing in return, and what can they teach us about human connection and empathy?
In this episode, Adrian David, EVP & COO of New York Blood Center, joins us to discuss how they deliver donor experiences that save lives every day.
Adrian brings an impressive blend of pharmaceutical experience and strategic insight to one of the country’s largest blood operations. He shares how the center collects over a million blood products annually, operates in 17 states, and prioritizes donor engagement through emotional resonance, empathy, and…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.