Latest / The Real Estate Agent Playbook / How to Use AI and Video to Develop Scalable SOPs for Your Real Estate Team or Brokerage
Transcript
- 0:00my life changed when I realized
- 0:02how easy I could create standard operating procedures
- 0:05with AI and video
- 0:07for my team of over 100 agents
- 0:10so if you're a broker out there or you're a team lead
- 0:12or
- 0:12you're an agent that's looking to grow a team of TCs
- 0:15and VAs this is an absolutely must watch video
- 0:18stay till the end
- 0:19I will screen share and show you exactly how it's done
- 0:23so that you can absolutely scale your business
- 0:26grow an agent count using this easy
- 0:30to do method that we have created at the Wolfpack
- 0:34so let's go
- 0:40what's up guys I'm Jeremy Kane of
- 0:41real Estate Agent Playbook
- 0:42getting a little bit into the weeds here
- 0:45helping you as a broker team lead
- 0:48or an aspiring broker or team lead
- 0:50grow a business that is repeatable right
- 0:53that's the biggest thing so if you're into that
- 0:55please stay till the end
- 0:57we're gonna screenshot and do all the things
- 0:59but I am Jeremy Kane
- 1:01I'm a producing agent and I also lead over 100 agents
- 1:04and I produce videos like this
- 1:08helping you grow whether it's in production
- 1:11as a solo agent or broker team lead
- 1:13I'm here for you I'm putting out content twice a week
- 1:16and I would love for you to subscribe to my channel
- 1:18or listen on the podcast at the end of this video
- 1:21I will tell you exactly how to
- 1:23get my 10 point checklist to grow a team
- 1:25or a brokerage but for now
- 1:27let's just do that
- 1:28hit the notification bell and let's go okay
- 1:31so obviously as I've grown
- 1:33I've realized that we need
- 1:35to have standard operating procedures
- 1:37or SOPs that do not involve me
- 1:40telling an agent exactly what's going on right
- 1:43if I'm trading my time
- 1:44and I'm saying the same things over and over again
- 1:47there has to be a way to use technology
- 1:49to get that information on paper
- 1:51in front of people
- 1:52the use of video and really dial that in
- 1:55so
- 1:56as I step back and I started asking some of my people
- 1:59actually this is a piece from my upline partner
- 2:02Louis Galt where he talks about putting a sop together
- 2:07using this exact strategy
- 2:09so I'm talking super simple as a broker or team lead
- 2:13it is imperative that you have an SOP
- 2:16it creates uniformity it creates
- 2:18you know expectations for that new agent coming in
- 2:21and they're going to produce at a higher level
- 2:24because your time is not required directly
- 2:27in order to teach them something that they can easily
- 2:30follow in an easy to see outline
- 2:33and video with a screen share
- 2:35so that's the importance of it
- 2:38but it's a game changer right
- 2:40if for all the things right
- 2:41say were talking about doing pulling comps for
- 2:45you know a listing appointment
- 2:46or creating a CMA or whatever that looks like
- 2:48if you're able to screen share
- 2:50and show exactly how it is
- 2:51and then put it in the word
- 2:52so that they can follow along
- 2:54it gives all the different types of learning styles
- 2:57exactly what they need to make that happen therefore
- 3:00when you're having a meeting and someone's like hey
- 3:01I have my first listing appointment
- 3:03it's not like okay
- 3:04let's go all the way back to the beginning and say okay
- 3:06great when is it
- 3:08let's go down this you know
- 3:10follow this process here's the Google Drive
- 3:12follow the listing presentation process
- 3:14and then once we
- 3:16you go through that and have the basics
- 3:18then let's come together and put it all together right
- 3:20that's a much better use of your time as a leader
- 3:23and that's the importance of this and in order to scale
- 3:27it's important that you do this right now right
- 3:29my partner Louie
- 3:30talks about
- 3:31recording everything he's doing on the screen
- 3:33because one day he could possibly outsource that right
- 3:37and for him that's absolutely massive
- 3:39so we're gonna dive into that
- 3:41so I'm gonna start screen sharing and then we'll
- 3:43we'll finish up
- 3:44I'll be back and we'll talk about it a little bit
- 3:46but check this out it's absolutely game changing okay
- 3:49so for simple purposes
- 3:51we're just going to come into our MLS
- 3:54and we're gonna pull up info
- 3:55sparks here we're gonna click this button
- 3:59and basically
- 3:59what we're going to do is create a market report
- 4:03and so every single month on the first of this month
- 4:05as an agent
- 4:06we want you to come in and pull this report based on
- 4:11let's just say
- 4:11you're focusing on first time home buyer
- 4:13so we'll go to three thirty nine to 4 74
- 4:16um pull this will say you know three bedrooms
- 4:21um
- 4:23you know two bath homes and you know all sizes
- 4:27and we're gonna start pulling data right
- 4:29we're gonna say okay what was the closed price
- 4:32okay so we can even with the use of AI you can do this
- 4:36but you can also create an entire
- 4:40you know presentation based on this
- 4:41so you're going to click this print button
- 4:44we're gonna save this as a PDF
- 4:47alright
- 4:47download it to our computer by clicking this button
- 4:51and we'll title it median close price
- 4:57download that
- 4:58then we're going to you know come over here
- 5:03we're gonna get the next one
- 5:04let's say we just wanna see closed listings
- 5:07and kind of see what's going on here
- 5:09and a number of closed listings as we go in
- 5:11this price point
- 5:12so as you can see here when the market was hot
- 5:15it was and we've steadily seen a decline
- 5:18so that's gonna be an important piece
- 5:20we want to have in our
- 5:23um
- 5:26messaging so we're gonna do that
- 5:27we're gonna hit print and save it as a PDF again
- 5:31um we'll do close listings and come in here
- 5:38okay close that
- 5:40I see one more just for um shows shows per listing
- 5:47um as we kind of go here or 7.7
- 5:50we do wanna probably zoom this in more
- 5:53so you can change as we go
- 5:56there's just not very many homes on the market right
- 5:58so we'll print this one okay
- 6:01so we're gonna take these three pdfs every single month
- 6:07and we are going to plug them in to chat GPT
- 6:13right this is saving you time as a broker
- 6:16helping your agents create um
- 6:20you know value share come over here
- 6:23you're gonna um
- 6:26say I would like to create a short form
- 6:31video clip that encompasses everything
- 6:38that is being reported on the graphs I have uploaded
- 6:48I am a realtor in Denver Colorado
- 6:53right so we're using AI
- 6:55we're gonna focus in
- 6:57this is what we're going to do here
- 7:01fix all of that and then I will pull in all of these
- 7:05so I'll find the documents and I am going to
- 7:11pull them in but when I did that
- 7:14that all disappeared
- 7:15so let's pull that back up like this
- 7:21we will take these documents
- 7:23we'll just drag and drop them into the Chat GBT folder
- 7:30and
- 7:33we will see what it spits out
- 7:41so as you can see here tragedy BT can read the images
- 7:44and I have this exact script with an introduction
- 7:48all the highlights and all of that on there right
- 7:51so then we're gonna take this script and you know
- 7:55move forward and then we're going to
- 7:59you know basically just have this
- 8:00on a computer screen and report this
- 8:02we can use the graphs in our video if we would like
- 8:05and you are going to push that out to your
- 8:08organic social media
- 8:11okay so that is the SOP that we created okay
- 8:16so now that we have our recorded video
- 8:18we are actually going to come into a transcription
- 8:21service of some sort I use Otter AI
- 8:25you can use YouTube
- 8:26a myriad of plugins that they have there
- 8:29but what we're going to do is
- 8:31we're gonna pull the video into Otter AI
- 8:34if this is what you choose to use
- 8:36and essentially it will upload the video
- 8:39and while that's uploading it will then transcribe
- 8:43so what we're going to do is
- 8:44since we were talking into the video the entire time
- 8:48and telling it what we were doing
- 8:50and what we were clicking from
- 8:51a standard uh you know
- 8:56deal that we do in real estate
- 8:58we are now going to allow this to transcribe
- 9:02and it's going to hear our voice
- 9:04and write down everything that we say
- 9:06now what we're gonna do is take this transcription
- 9:09and we still have the video to show
- 9:11with the screenshot and all that
- 9:13we're gonna ask Chat
- 9:14GBT to turn it into an SOP and then we'll put it in
- 9:20you know a drive
- 9:21and then it can be forever memorialized
- 9:24in your database
- 9:26so that when agents come to that point
- 9:29and it's time for them to
- 9:30start doing those market updates
- 9:32then we are able to plug that right in so um
- 9:38the processing here it is
- 9:40so it's the entire transcript here
- 9:44and we will now go over to here and we'll export it
- 9:50we're gonna get it into PDF format
- 9:52and chat GBT now does that um
- 9:56for us um
- 9:58it can read images and pdfs
- 10:03so once we have that here
- 10:05going to pull the document into Chad GBT
- 10:09are you going to ask it
- 10:11I always say please to LGBT
- 10:16standard operating procedure
- 10:20based on the transcript of the video which is attached
- 10:29this
- 10:30SOP will be available to new agents at my brokerage
- 10:37when they go to do their first market update
- 10:44I will also attach the link
- 10:51to the SOP once you have created the outline
- 11:00there we go we're gonna hit this
- 11:05and
- 11:08there we go so it's very simple
- 11:11obviously
- 11:11we could have done something much more involved
- 11:14like showing a house
- 11:15we could have done a video and talk through it um
- 11:19how do you know negotiate inspection
- 11:21objection or any of the things that might come up
- 11:24that you can do you can create an SOP4 so it just says
- 11:29you know basic stuff and then we what we'll do is um
- 11:36just take these
- 11:40we'll just copy and paste the information that matters
- 11:43because Chad GBG puts this stuff on
- 11:46will come into our drive that we use
- 11:48or you can save them to your computer
- 11:50whatever and we will
- 11:58put this here
- 12:01and title this
- 12:05Monthly Market Update
- 12:09short form
- 12:12video SOP now again
- 12:14that's a very basic one
- 12:16but then once we save it within this document
- 12:20it'll be here
- 12:21and we could share this with anyone or whatever
- 12:23but obviously um
- 12:25you as the broker could figure that out
- 12:28but in such a short time we recorded a video
- 12:31we screen shared
- 12:32and we created an SOP for our brokerage or our team
- 12:37so as you see there just in a few short minutes
- 12:40and granted I use something extremely basic
- 12:42and that's something that
- 12:43you know
- 12:44you probably will take to a whole another level
- 12:46but you can see the time saved by utilizing
- 12:50the screen share option on loom
- 12:52I use Vimeo or OBS whatever program you want
- 12:56if you have questions about putting this in the action
- 12:59I would love to chat with you
- 13:00comment um
- 13:01growth below and I will absolutely get with you
- 13:04you can also book a Realtor game plan
- 13:06call in the link below
- 13:08or always reach out to me on the socials
- 13:10but if we're absolutely diving into this
- 13:13we want to make sure that we are
- 13:16using that video piece so the screen share
- 13:19so I can upload the link to the video right into that
- 13:22super easy um
- 13:23that was not shown on the screen
- 13:25but I could show you um another time
- 13:27you can just download the video into the Google Drive
- 13:30share it pull that link
- 13:31and put it right into that document that I did create
- 13:34for you and so if we're doing that
- 13:37we're at another level right
- 13:39we're using tech we're using video to show it
- 13:41we're using you know
- 13:43a transcription model to pull it in
- 13:45and everything we say now once we do that
- 13:48then we can create the outline so that it's in words
- 13:50and we include that video
- 13:52and we're off to the races
- 13:53now it's important to make sure that we
- 13:55are changing these as we go
- 13:57but the fact that you can just do one thing one time
- 14:00and it can be standard
- 14:02and uniform across the brokerage
- 14:04or team is absolutely massive
- 14:06and instead of writing all that stuff out
- 14:10then maybe screen sharing
- 14:11then doing this and doing that
- 14:13we have made a streamline process so this can work
- 14:16and now you can share it with technology
- 14:18through the Google Drive
- 14:19so make sure that that absolutely occurs
- 14:22I talked to my agents a ton about this
- 14:25when they're first new to document their journey
- 14:27document everything they're doing
- 14:28and now we have AI and you know
- 14:30these screen share tools and video
- 14:32and all the things to do that
- 14:34because one day someone's gonna be in their shoes
- 14:36and if they become the next top producer
- 14:38that would be awesome
- 14:39if they had the entire piece of their journey
- 14:41so that they could share that with the other agents in
- 14:44the community
- 14:44so that's kind of the ultimate thing for this
- 14:48okay so obviously efficiency
- 14:50scalability absolutely key to your growth
- 14:53as a team leader or a broker owner
- 14:55right now or if you aspire to be one day
- 14:59this is absolutely gold
- 15:00for you to start doing in your business
- 15:03because as you aspire to those ranks
- 15:06you will have less time for your production
- 15:08and the whole point is to duplicate yourself
- 15:10so that your business
- 15:11and your income can duplicate along with it
- 15:13so that's absolutely the ninja trick to do this
- 15:17and using technology
- 15:18AI and video in order to create those sops is the key
- 15:24and so here's the deal
- 15:25I have created a 10 step checklist for growth
- 15:29as a team leader or a broker
- 15:31if you comment growth below
- 15:33or you shoot me a DM over on Instagram at the
- 15:36re agent playbook
- 15:37I will immediately send you my 10 step growth checklist
- 15:42for brokers and team leads
- 15:43there is all kinds of things on there
- 15:45and if you go through that and you see it
- 15:48and you wanna book a call with me
- 15:49I am more than happy to go through
- 15:50consultation with you
- 15:52so that we can trade war stories on how
- 15:55you know
- 15:55I grew to 120 agents and you're growing and as we go
- 15:59because it's absolutely key to have that collaboration
- 16:02as leaders in our industry
- 16:04so do that for me I would love to reach out
- 16:07uh and have that conversation
- 16:09you can also book a Realtor game plan
- 16:11call with me below
- 16:12and I would be happy to help however I can
- 16:14because I wanna see you grow and
- 16:17you know the rest of this year and in the 2025
- 16:20so I hope that helps and let's have a conversation soon
- 16:23bye bye