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Nick Cossette of Matador.ai: Conversational AI for Car Dealerships
Nick Cossette explains how Matador.ai uses conversational AI to help car dealerships respond to, engage and follow up with shoppers, even when no one is available at the store.
On this episode of Pathmonk Presents, host Adrián García Ramos talks with Nick Cossette, co-founder and CEO of matador.ai. Matador works with more than 1,800 dealerships, mostly in the U.S., plus Canada and Australia. It helps dealers talk with shoppers over email, SMS, chat and voice, for both sales and service. Nick explains why dealers struggle with inquiries that come from many sources, often after hours. He…
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