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Great Hospitality is Simple but Powerful and Memorable (My Experience at Magnolia Hotel Denver) - Josiah Mackenzie
In this episode, Josiah Mackenzie shares a lesson from his experience at the Magnolia Hotel Denver.
Also see:
The Innkeeper Mindset - Tom Luersen, CoralTree Hospitality
Balancing Fun with Attention to Detail: What I Learned from Steve Bartolin at The Broadmoor - Tom Luersen, CoralTree Hospitality
A few more resources:
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The skinny
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