Emily Coleman, Senior Manager of Customer Marketing and Advocacy at LaunchDarkly, on Empowering Customers Through Authentic Storytelling

The Peerbound Podcast · Jul 31, 2025 · 40m

In this episode of The Peerbound Podcast, host Sunny Manivannan sits down with Emily Coleman, Senior Manager of Customer Marketing & Advocacy at LaunchDarkly, to talk about her unexpected path into customer marketing, which began in politics and later led to high-pressure communications work during the SolarWinds cybersecurity crisis. Today, she focuses on building scalable advocacy programs at LaunchDarkly, with AI playing an increasingly important role.

Emily shares how her early work in politics sharpened her empathy and storytelling instincts, the lessons she learned navigating a…