Latest / New Manager Conversations with Fexingo: First 90 Days, Managing Former Peers, and Leadership Basics
How New Managers Can Handle Conflict Between Direct Reports
In this milestone 50th episode, Lucas and Luna tackle one of the toughest challenges for new managers: mediating conflict between two direct reports. Using a real-world example from a mid-size SaaS company where a senior engineer and a product manager clashed over sprint priorities, they break down a practical four-step framework called the 'Trust Triangle' — separate the people from the problem, listen for underlying interests, reframe the shared goal, and co-create a commitment. Lucas shares why most new managers jump to solutions too fast, and Luna offers a counterintuitive tip…
The skinny
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