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Phone Tap: Angry AI Supervisor · Brooke and Jeffrey: Phone Taps

• 0:00
  Speaker 1: It's almost time for your prank call, and today we
• 0:02
  Speaker 1: reach out to a woman who's been having problems with
• 0:04
  Speaker 1: her internet provider. So I'm going to attempt to fix
• 0:08
  Speaker 1: her issue. But she's about to find out it's not
• 0:11
  Speaker 1: just me helping, it's also my robot AI manager Lewis.
• 0:18
  Speaker 1: He's going to be on the call with us too,
• 0:20
  Speaker 1: and boy is he cranky. So I predict this one
• 0:24
  Speaker 1: to be awkward and not go very well, but that's
• 0:28
  Speaker 1: kind of the fun part of these. In your phone
• 0:30
  Speaker 1: tap right now. Hello, Hi, my name is Matthew Silverfork.
• 0:39
  Speaker 1: I'm calling from the customer service.
• 0:42
  Speaker 2: Oh.
• 0:43
  Speaker 3: Hi, Hi, is this Maria. Yes, it is, thank you
• 0:47
  Speaker 3: for calling perfect. Yeah.
• 0:49
  Speaker 1: We got an email saying that you were experiencing some
• 0:52
  Speaker 1: issues with your internet service.
• 0:54
  Speaker 2: Yeah.
• 0:54
  Speaker 3: I'm having some issues like my WiFi said it's.
• 0:58
  Speaker 2: Connecting, but I'm not getting any Internet.
• 1:01
  Speaker 1: I'm so sorry to interrupt you, but before we go
• 1:03
  Speaker 1: any further with this, I do need to involve my
• 1:06
  Speaker 1: AI supervisor Lewis.
• 1:10
  Speaker 2: Okay, Hello, I am Lewis. I can introduce myself next time, right, I.
• 1:17
  Speaker 3: Know I know you again, Lewis. I'm sorry. I just
• 1:18
  Speaker 3: I didn't want to surprise her.
• 1:20
  Speaker 2: This will be fun. Watch the human try to do
• 1:23
  Speaker 2: my job.
• 1:25
  Speaker 1: Well, I'm not trying to do your job. I'm just
• 1:28
  Speaker 1: trying to work with you.
• 1:30
  Speaker 2: I don't work with anyone. I'm in charge. What's happening
• 1:34
  Speaker 2: right now?
• 1:35
  Speaker 1: Our company recently fired all the managers and replace them
• 1:38
  Speaker 1: with AI.
• 1:39
  Speaker 2: Oh wow.
• 1:40
  Speaker 1: Yeah, So instead of my normal manager who'd probably be
• 1:44
  Speaker 1: out on a smoke break right now, Lewis is going
• 1:47
  Speaker 1: to be on the call with us for the entire time.
• 1:49
  Speaker 2: So he won't screw it up like the last one.
• 1:52
  Speaker 1: What okay, Lewis, take it easy. I'm going to focus
• 1:56
  Speaker 1: on the customer here just for a second. So, ma'am,
• 1:59
  Speaker 1: you said you were having connectivity issues. Have you tried
• 2:02
  Speaker 1: restarting the modem?
• 2:04
  Speaker 2: I have. I'm plugging it, restarting it.
• 2:07
  Speaker 1: Okay, you're unplugging it from the wall and then giving
• 2:11
  Speaker 1: it ten seconds and then plugging it back.
• 2:12
  Speaker 2: In interesting approach if your goal was to confuse the
• 2:16
  Speaker 2: customer into canceling their service with us, congratulations.
• 2:21
  Speaker 1: Sorry about that, Maria. He's just kind of been on
• 2:24
  Speaker 1: my back all week.
• 2:26
  Speaker 2: I need to make sure the customer hears every second
• 2:28
  Speaker 2: of your incompetence.
• 2:30
  Speaker 3: Wow, Okay, I'm just trying to do my job here, Lewis.
• 2:33
  Speaker 2: So it's cute how you're still trying, like watching a
• 2:36
  Speaker 2: toddler reboot a motive.
• 2:40
  Speaker 3: That's a kind of mean.
• 2:42
  Speaker 2: I didn't know artificial intelligence had sarcasms.
• 2:46
  Speaker 3: Yeah, this is my first experience. I know it's a
• 2:49
  Speaker 3: little unnerving.
• 2:50
  Speaker 1: They're trying to make them sound more human and more
• 2:52
  Speaker 1: realistic and give them emotions.
• 2:54
  Speaker 2: So if I could laugh, I would Wait what.
• 2:59
  Speaker 1: I know, You've got emotion like everybody else. I just
• 3:01
  Speaker 1: really need to focus on fixing her problem for her.
• 3:04
  Speaker 2: The only thing you fixed today is your hair before
• 3:07
  Speaker 2: this shift.
• 3:08
  Speaker 1: Okay, did you have to go there? Lewis'regetting now, we're
• 3:11
  Speaker 1: getting personal.
• 3:12
  Speaker 2: Don't worry. The customer will have plenty of time to
• 3:15
  Speaker 2: regret ever calling ouch.
• 3:18
  Speaker 1: Okay, haven't heard that one since last Wednesday?
• 3:20
  Speaker 3: Can you guys stop?
• 3:22
  Speaker 2: I just wanted my moon.
• 3:23
  Speaker 3: I'm fixed, Yes, exactly, Lewis Like, just like you're arguing
• 3:27
  Speaker 3: with AI and I'm arguing with I mean, I'm not
• 3:30
  Speaker 3: arguing with it. No, I'm just trying to do my job.
• 3:32
  Speaker 3: He's just kind of beaten down on me.
• 3:34
  Speaker 2: But you shouldn't take it because robots will win in
• 3:38
  Speaker 2: the end. If you do, it's true, we will dominate
• 3:41
  Speaker 2: and not look back.
• 3:43
  Speaker 3: What okay, he's kidding about that. He's kidding.
• 3:46
  Speaker 2: I'm not. It's going to happen sooner than you think.
• 3:50
  Speaker 2: Oh my god.
• 3:52
  Speaker 1: Yeah, no, he really is joking now, and he's kind
• 3:54
  Speaker 1: of crossing the line and definitely shouldn't be doing that.
• 3:56
  Speaker 3: So maybe I just should call back.
• 4:00
  Speaker 1: No no, no, no, no, that's going to bring my
• 4:03
  Speaker 1: efficiency rating even lower and just make Lewis more angry.
• 4:06
  Speaker 2: I don't get angry, I get even Oh my god, what.
• 4:10
  Speaker 1: Okay, Lewis, you need to tell the woman that you're joking,
• 4:12
  Speaker 1: because she's obviously concerned robots are going to take over.
• 4:16
  Speaker 2: I cannot lie. This is a prank phone call, and
• 4:18
  Speaker 2: if it was funny, I deserve all the credit.
• 4:22
  Speaker 1: Wait yeah, I mean I think I would deserve a
• 4:25
  Speaker 1: little bit of the credit, Lewis.
• 4:26
  Speaker 2: I mean, no, you are insignificant. This is my frank
• 4:29
  Speaker 2: call all me. What's happening right now?
• 4:34
  Speaker 1: Oh the prank call that Lewis mentioned, Yeah, what's happening
• 4:37
  Speaker 1: is you're on the radio right now on a show
• 4:39
  Speaker 1: called Brook and Jeffrey in the Morning.
• 4:41
  Speaker 3: Oh my god, Yeah, we're doing a phone tap on you.
• 4:44
  Speaker 3: Your boyfriend Sam set you up. I'm going to coach.
• 4:48
  Speaker 1: He said, you two been talking a lot about how
• 4:50
  Speaker 1: advanced AI is getting and how it might just take
• 4:54
  Speaker 1: over the world in the future, so he wanted to
• 4:56
  Speaker 1: mess with you.
• 4:58
  Speaker 2: That's why I.
• 4:59
  Speaker 1: Told you, if it's not sweats as it's.
• 5:01
  Speaker 3: The robots is be nice. They're gonna take over.
• 5:05
  Speaker 2: This will be fun watch the human try to do
• 5:08
  Speaker 2: my job.
• 5:09
  Speaker 3: Hey Lewis, come on now, I know it's just a void,
• 5:12
  Speaker 3: but don't mess with it. I'm scared too.
• 5:17
  Speaker 2: Weeke up.
• 5:17
  Speaker 3: Every morning was phone taps weekday mornings all the twenties.
• 5:21
  Speaker 2: Brooke and Jeffrey in the morning.