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Latest / Receivables Podcast | Discussions About Debt Collection

Building AI Confidence in Debt Collections | Mike Walsh, EXL | Ep. 221

What every executive needs to know before investing in AI for collections. In this expert-led episode, Mike Walsh of EXL breaks down the biggest AI pitfalls in debt collection and reveals actionable strategies to build trust in the tools driving next-gen recovery. Learn how to separate marketing hype from genuine innovation, evaluate vendor transparency, and deploy smart agent assist tools effectively.

This episode is a must-listen for leaders navigating debt collection technology trends and seeking to future-proof operations with confidence. Discover how to avoid red flags, protect data, and…

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