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Within the Trenches Ep 587

Ep 587 features Shana, a 911 Professional out of Massachusetts.

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Episode topics –

Transitioning from a towing company dispatcher to 911 dispatcher

Facing the emotional challenges and responsibilities of the job

Handling a traumatic personal experience while on duty

The significance of mental health and self-care in high-stress professions

The role of community and support in overcoming personal and professional hurdles

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