Latest / Brooke and Jeffrey: Phone Taps / Phone Tap PODCAST: 30 Year Streaming Package
Transcript
- 0:00Speaker 1: One eight hundred d ui away now offering free remote
- 0:02Speaker 1: consultations by phone or video conference for any criminal offense.
- 0:06Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote
- 0:09Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d
- 0:12Speaker 1: uyowa dot com or call eight huy away. All right,
- 0:16Speaker 1: it's time for your phone tap. And have you ever
- 0:19Speaker 1: signed up for one of those seven day free trials?
- 0:22Speaker 1: And you mean to cancel it before the window ends,
- 0:25Speaker 1: but then you forgot. They always get me. Yeah, twelve
- 0:30Speaker 1: years later, still getting bills from Polish brannycam dot m
- 0:33Speaker 1: Oh my gosh, ye gotta remember to go in and cancel.
- 0:37Speaker 1: Yeah old? Is that Polish Granny? By now? That the oldest?
- 0:42Speaker 1: But today I call a guy who waited until the
- 0:45Speaker 1: very last second to unsubscribe from his seven day trial
- 0:48Speaker 1: with a popular TV streaming service. Okay, got on. If
- 0:52Speaker 1: he was just a few minutes quicker, things would have
- 0:54Speaker 1: been different minute. But instead his entire life is about
- 0:58Speaker 1: to get turned upside out. No, he has no idea
- 1:02Speaker 1: what happens next. It's your phone tap right now. The twenties. Hello, Hi,
- 1:13Speaker 1: this is Terry calling from TV. I'm looking to speak
- 1:15Speaker 1: with Jack. This is out. Hi Jack, I was just
- 1:19Speaker 1: calling because we received your email about issues you had
- 1:22Speaker 1: canceling your Screaming package. Yes, I did the seven day
- 1:26Speaker 1: free trial and just eat out to cancel the plan,
- 1:30Speaker 1: which I did it within the seven days. But I
- 1:31Speaker 1: look like I have charged anyway. Well, I can definitely
- 1:34Speaker 1: help you out with that. Let me pull up your
- 1:36Speaker 1: account and see what's going on here. Okay, thank you? Sorry,
- 1:39Speaker 1: of course. Hold on. Okay, So it looks like you
- 1:50Speaker 1: did cancel your accounts, but it came in five minutes
- 1:54Speaker 1: after the cutoff time. What squid lady? Darn So I
- 1:59Speaker 1: thought I did it in time. I did it within
- 2:01Speaker 1: a seven day period. No, I'm sorry you did not. Anyway,
- 2:05Speaker 1: you can make an exception. I definitely did it on
- 2:07Speaker 1: a seventh day. Oh I wish I could, but I'm
- 2:10Speaker 1: sorry I can't do that. The good news, though, Jack,
- 2:13Speaker 1: is that you were automatically enrolled into our Diamond Platinum package.
- 2:17Speaker 1: Isn't that wonderful? Yeah, I'm not insarested in that. But
- 2:21Speaker 1: what I have to do to cancel what I have
- 2:23Speaker 1: to wait the full thirty days to cancel it, sir,
- 2:26Speaker 1: I'm sorry. The Diamond Platinum plan is not month to month.
- 2:30Speaker 1: What do you mean the Diamond Platinum package is a
- 2:33Speaker 1: thirty year commitment. No way. The good news is that
- 2:38Speaker 1: it locked you in a fantastic value price only one
- 2:41Speaker 1: hundred and twenty dollars a year for thirty years. Isn't
- 2:45Speaker 1: that nice? What are you talking about? I don't want
- 2:48Speaker 1: to streaming service for thirty years? Or did you not
- 2:50Speaker 1: read the terms and conditions on the free trial? No?
- 2:53Speaker 1: Nobody reads that stuff, oh Jupiter, because if you did,
- 2:57Speaker 1: you would have seen that after your free trial buyers,
- 3:00Speaker 1: you're immediately enrolled in the thirty year dollars. In the
- 3:04Speaker 1: right mind would sign up for thirty year plan. We
- 3:07Speaker 1: actually have thousands of our users who absolutely love it. Well,
- 3:11Speaker 1: I doubt and I think it's stupid. I don't want that.
- 3:14Speaker 1: I don't I don't want the package. That'd like called
- 3:15Speaker 1: to cancel? Okay, I guess there is another option. If
- 3:19Speaker 1: you no longer would like to subscribe, I can send
- 3:22Speaker 1: you an email to cancel your plan. Yes, well, I
- 3:26Speaker 1: would like to cancel. Okay, So you want to cancel?
- 3:29Speaker 1: There is going to be a small cancelation fee. Let
- 3:32Speaker 1: me guess ten grand You guys are unbelievable. Certain you
- 3:36Speaker 1: didn't let me finish. It only costs ninety nine cents
- 3:40Speaker 1: as in a dollar, ninety nine cents less than a dollar. Actually,
- 3:44Speaker 1: if I could pay a dollar to cancel, that's fine, dynamite. So, sir,
- 3:49Speaker 1: are you at your computer right now? Yes? I am. Okay.
- 3:53Speaker 1: I'm going to send you a link to your email,
- 3:55Speaker 1: but you gotta be ready because if you don't click
- 3:57Speaker 1: the link within thirty seconds, then you will automatically be
- 4:00Speaker 1: upgraded to our forty year uranium plan. No no, no,
- 4:04Speaker 1: we're not gonna do it for you. We're not gonna
- 4:05Speaker 1: do thirty year old No one second. I'm looking into
- 4:08Speaker 1: my computer sent did you You didn't mention I just
- 4:11Speaker 1: had thirty seconds to do it? Right? You mean thirty
- 4:13Speaker 1: seconds out that log into my computer car right? More
- 4:15Speaker 1: like twenty five seconds now, so I would definitely hurt.
- 4:18Speaker 1: Are you serious? It's not trying to check your junk
- 4:21Speaker 1: folder because a lot of them get sent over to John.
- 4:23Speaker 1: What do you mean who'll send something expection to sign
- 4:25Speaker 1: in twenty seconds? I did, forget to tell you. Sometimes
- 4:29Speaker 1: in the past customers have sent that there can be
- 4:31Speaker 1: a forty five second delay. This is ridiculous. What type
- 4:35Speaker 1: of scammer are you running here? Who can do this
- 4:38Speaker 1: in thirty seconds? This is a ridiculous looking for you
- 4:41Speaker 1: for all I want is my feedback that I don't
- 4:44Speaker 1: want to pay for damn platinum package for thirty years.
- 4:47Speaker 1: No time is up? Okay? Did you click it? No?
- 4:51Speaker 1: I didn't click on any link. I'm barely open my
- 4:54Speaker 1: an email. Are you serious? I'm sorry about that, sir.
- 4:57Speaker 1: Just give me the damn deposit back monkey butters, You
- 5:01Speaker 1: just must have been a little bit slow on the
- 5:03Speaker 1: uptake there. Would you like to hear about your new
- 5:05Speaker 1: forty year package? I absolutely don't want to hear about
- 5:09Speaker 1: a streaming package that I'm gonna use for forty years.
- 5:12Speaker 1: It's got better value. Do you take the better value
- 5:15Speaker 1: and you shove it up your Well that's not very nice, sir.
- 5:19Speaker 1: Are you serious? That's not very nice. You give me
- 5:21Speaker 1: thirty seconds to get into my computer and signed doctor
- 5:26Speaker 1: cancelation fee. We have to have given take you know what?
- 5:29Speaker 1: Let me speak with your damn supervisor. How about that, sir?
- 5:32Speaker 1: I'm sorry, but customer service is not included in your
- 5:36Speaker 1: forty year Uranium package. Put your supervisor or a manager
- 5:40Speaker 1: on the phone. I can tell you prank calls are
- 5:43Speaker 1: would you like one of those? Free of charge? I
- 5:46Speaker 1: would speak with who you can speak with? A radio host.
- 5:50Speaker 1: His name is Jeffrey. He's really really swell. No way,
- 5:55Speaker 1: my name is Jeffrey from the radio show Brook and Jeffrey.
- 5:57Speaker 1: In the morning, we're doing a phone tapple. Oh my god,
- 6:00Speaker 1: No you're not. Yeah, your girlfriend Jannis set you up.
- 6:03Speaker 1: She said, you got really mad at yourself for not
- 6:05Speaker 1: canceling a TV streaming service the other day. She wanted
- 6:08Speaker 1: to play a prank on you. I feel like a fool.
- 6:10Speaker 1: Oh my gosh. We listened all the time. We love
- 6:13Speaker 1: you guys. Believe that is she on the phone. No,
- 6:16Speaker 1: she's not here. But hey, before you go, check your
- 6:19Speaker 1: email because you need to click the link in three
- 6:21Speaker 1: seconds or you're automatically enrolled in our Ben Franklin Silver
- 6:24Speaker 1: Century deal. You're like using this voice. I don't know,
- 6:28Speaker 1: and I couldn't catch it. I didn't know it was you, Bud.
- 6:31Speaker 1: You guys are great. Terry's very twicky, Yes he is.
- 6:36Speaker 1: I feel like a fool every morning with five