From Technician to Leader: The Art of Letting Go

Voices in the Channel · Jun 4, 2026

In this episode of Voices in the Channel, we’re joined by Craig Sharp, Owner and Founder of Abussi, to explore the journey from hands-on IT technician to business leader, and what it really takes to make that transition successful.

We discuss the difficult shift from doing the technical work yourself to stepping back, delegating, and trusting others to take ownership. Craig shares honest insights on how leadership is less about technical expertise and more about communication, strategic thinking, and building the right team around you.

The conversation also dives into challenges such as…