Latest / From the Horse's Mouth: Intrepid Conversations with Phil Fersht

The birth of Services-as-Software: Phil Fersht and Karthik Krishnamurthy usher in the new era of the workplace
Agentic AI. Culture wars. Rewiring leadership. In this electric conversation, Phil Fersht, CEO of HFS Research, sits down with Karthik Krishnamurthy, CEO of Ascendion, to explore why the future of work isn’t just being automated, it’s being reimagined.
From building trust in AI-powered enterprises to rethinking capital allocation and redefining what it means to be a services firm, this episode dives into the seismic shifts shaping the next decade. Is your company stuck in a legacy mindset, or ready to embrace Services-as-Software?
This one’s for the bold.
What You’ll Hear in 30 Minutes
Why…
The skinny
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