#100 Brian Gullbrants, COO Wynn North America- "Making It Better for Everyone"

Most People Don't... But You Do! · Aug 4, 2023 · 31m

Today's podcast guest for EPISODE #100 is Brian Gullbrants.

As a leader, every day his mission is to MAKE IT (the experience) BETTER FOR EVERYONE (employees, guests, stakeholders). This is truly a noble approach but one that Brian executes daily.

We discuss his contributions to his family's restaurant business growing up. His dad convinced him that sweeping up the parking lot was a game called "Disneyland" - similar to the cast members that would use a pan and a broom to keep Disney's streets clean.

We also discuss:

-Remembering his initial learning about the culture of Ritz-Carlton and being…