Latest / QUESTION EVERYTHING / $100 Million Dollar Underwear Empire with CEO Joanna Griffiths
Transcript
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- 0:47Speaker 3: Big things happen when you're pretty, pretty bold, pretty clever,
- 0:52Speaker 3: pretty strong. I'm Danielle Robe and each week my guests
- 0:56Speaker 3: and I have conversations that put.
- 0:57Speaker 1: A new spin on pretty. This is pretty smart.
- 1:05Speaker 4: Joanna Griffiths built Nix one hundred million dollar Bronz underwear
- 1:09Speaker 4: empire with just twenty thousand dollars.
- 1:12Speaker 5: It was what customers wanted and they showed up.
- 1:15Speaker 4: Started in twenty thirteen, Nix is an innovative undergarments brand
- 1:19Speaker 4: for women of every shape, age.
- 1:22Speaker 1: Size, and skin tone.
- 1:24Speaker 4: Their mission to redefine intimates and produce the most comfortable
- 1:29Speaker 4: bras and underwear so that you and I feel.
- 1:31Speaker 1: Comfortable in our own skin.
- 1:34Speaker 4: It all began with their revolutionary leak proof underwear.
- 1:37Speaker 5: I have built Nixt being myself and being exactly who
- 1:42Speaker 5: I am. I'm not trying to be somebody else. I
- 1:45Speaker 5: don't pretend to have it all together. I like to
- 1:47Speaker 5: be silly, I like to be serious and everything in between.
- 1:50Speaker 4: Their CEO Joanna is proof to me that you can
- 1:54Speaker 4: truly do well.
- 1:55Speaker 1: And do good, So Joanna.
- 2:01Speaker 3: I'm so curious as to where the idea for Nicks
- 2:05Speaker 3: came from because I remember being in college and it
- 2:08Speaker 3: was laundry day and like the only underwear I would
- 2:10Speaker 3: have had like rainstones and butterflies coming off of them,
- 2:14Speaker 3: and I was like, someone should reinvent this industry, and
- 2:16Speaker 3: then you did it.
- 2:17Speaker 1: So what precipitated this idea? That is true?
- 2:22Speaker 5: Actually I owned some really really uncomfortable underwear for a
- 2:27Speaker 5: while there. My dura looks very different now than I
- 2:30Speaker 5: did fifteen years ago. So I came up with the
- 2:34Speaker 5: idea for a week proof underwear first, and that's where
- 2:36Speaker 5: it all started. I was probably around twenty six at
- 2:41Speaker 5: the time, and I learned that one entry women can
- 2:44Speaker 5: leak during pregnancy and post pregnancy, and my mind was blown.
- 2:48Speaker 5: I was like, what that expression? I left so hard
- 2:52Speaker 5: I peeped my pants is a real thing. Like I
- 2:54Speaker 5: had always heard about it, but I didn't know that
- 2:56Speaker 5: it was a real thing. And so when I learned
- 3:00Speaker 5: and howny people were experiencing leaks, and then I was
- 3:02Speaker 5: thinking about myself and when I'd have my period, and
- 3:05Speaker 5: then I like just never could get it together ever,
- 3:08Speaker 5: like without fail, every single day, every single month, I
- 3:12Speaker 5: would I would have a week And so the idea
- 3:15Speaker 5: first came to make leak proof underwear. But what happened
- 3:18Speaker 5: when I was interviewing all of these people in the
- 3:20Speaker 5: development of f nix is that I realized there were
- 3:23Speaker 5: two really big things that were going on in the
- 3:25Speaker 5: intimate industry. So the first one was that there had
- 3:29Speaker 5: been no product innovation. So the most recent innovation had
- 3:32Speaker 5: been the thong, which like we can't really call an innovation.
- 3:36Speaker 5: I don't think like it starves an amazing purpose and
- 3:40Speaker 5: you know, every every person probably has one, but there
- 3:43Speaker 5: just hadn't been a ton of innovation. Products were being
- 3:46Speaker 5: designed to be worn for five minutes instead of for
- 3:48Speaker 5: the entire day. It's why you'd end up with those
- 3:51Speaker 5: rhinestone underwear left at the end of the day.
- 3:54Speaker 1: From what you feel.
- 3:57Speaker 5: Exactly, and then it could The other that I discovered
- 4:01Speaker 5: while I was talking to people is that the category
- 4:03Speaker 5: as a whole was making women feel really badly about themselves.
- 4:06Speaker 5: It was twenty and eleven, twenty twelve, it was the
- 4:09Speaker 5: height of Victoria's Secret and the Angel Fashion Show, and
- 4:13Speaker 5: it was really putting a message out into the world
- 4:16Speaker 5: of like, this is what sexy looks like as a woman,
- 4:19Speaker 5: this is what you have to look like, you have
- 4:21Speaker 5: to be like. And it didn't speak to me, and
- 4:23Speaker 5: it didn't speak to pretty much anyone that I knew.
- 4:26Speaker 5: And so while we started with weak prefunduary, I sort
- 4:29Speaker 5: of had this broader idea of we could reinvent this
- 4:32Speaker 5: whole category by making products that people really needed and
- 4:35Speaker 5: wanted to wear. And then more importantly than that, we
- 4:38Speaker 5: could totally transform the way that people feel about themselves
- 4:41Speaker 5: by showing real beautiful people in our marketing and being
- 4:46Speaker 5: a brand that spoke to women for exactly for who
- 4:49Speaker 5: they were, and so that's what got us started.
- 4:52Speaker 1: So when you say that it made women.
- 4:54Speaker 3: Feel bad, it's something I've thought about a lot because
- 4:57Speaker 3: I feel that way about the beat suit industry also.
- 5:01Speaker 3: And there's something just so deeply personal about trying on
- 5:04Speaker 3: undergarments and through building next. Have you determined what that is?
- 5:07Speaker 3: I feel like I don't have the words for it.
- 5:10Speaker 5: Well, so bathing suits I think are harder than undergarments
- 5:13Speaker 5: because it's the least amount of clothing that you're wearing
- 5:16Speaker 5: in public, and you do feel like very, very exposed,
- 5:19Speaker 5: you know. I think, why is the industry the way
- 5:22Speaker 5: that it is? Or why do people.
- 5:24Speaker 3: Feel so vulnerable? I think, why do people feel so vulnerable?
- 5:30Speaker 5: I think, as you're stripping back all of the layers,
- 5:32Speaker 5: like you have nothing to hide behind before in that case,
- 5:36Speaker 5: you know, it's I think about myself and like, I
- 5:39Speaker 5: have long hair, and hair for me is like a
- 5:40Speaker 5: security blanket, you know what I mean?
- 5:42Speaker 1: So if I were to cut.
- 5:43Speaker 5: It short, I would feel totally exposed, totally vulnerable, even
- 5:46Speaker 5: though I'm the exact same person. I think something similar
- 5:49Speaker 5: happens with intimates and with bathing suits, is that you're
- 5:53Speaker 5: kind of just out there, you know. And for so long,
- 5:56Speaker 5: the images that we would see if people wearing those
- 5:58Speaker 5: articles of clothing was perfection, you know what I mean,
- 6:02Speaker 5: No cellulite, no stretch marks, no like sagging, everything lifted tight,
- 6:09Speaker 5: you know, hourglass and it was really not realistic. And
- 6:13Speaker 5: so I think that as women, we've been ingrained to
- 6:16Speaker 5: have this impossible ideal of what is deemed as acceptable
- 6:22Speaker 5: and it's so unrealistic for so many people that it
- 6:25Speaker 5: just chips away at your self esteem day by day.
- 6:29Speaker 5: And I think that's what was happening. What about the
- 6:31Speaker 5: next product changes that? So I think it starts with
- 6:37Speaker 5: the fact that we've always used our customers in our
- 6:40Speaker 5: photoshoots since twenty thirteen, so really since day one. It
- 6:44Speaker 5: started by making underwear that didn't dig in, and that
- 6:48Speaker 5: was such a breakthrough in my opinion, because so many
- 6:52Speaker 5: products just did dug in. And so I really felt
- 6:56Speaker 5: like this product looked the best of any product da
- 6:59Speaker 5: I ever tried for, and it looked great on every
- 7:01Speaker 5: single person that we put it on, and so that
- 7:04Speaker 5: inspired me to start showcasing what the products look like
- 7:08Speaker 5: on every single size that we made and to use
- 7:11Speaker 5: our customers to do it. And so that I think
- 7:14Speaker 5: is a change, you know what I mean, Like when
- 7:16Speaker 5: you finally start to see people that look like you
- 7:20Speaker 5: being shown back to you. And we're always so much
- 7:23Speaker 5: more critical of ourselves than we are of other people.
- 7:26Speaker 5: And so I think that what's happening is that over time,
- 7:29Speaker 5: the more that through Nicks, we're showing our customers images
- 7:32Speaker 5: of people that look like them, resemble them, are bigger
- 7:35Speaker 5: than them, smaller than them, have like larger chests, smaller tests,
- 7:38Speaker 5: whatever it is, old or younger, it slowly starts to
- 7:41Speaker 5: d program that I'm not good enough message that has
- 7:46Speaker 5: been ingrained in us for so long, and it slowly
- 7:48Speaker 5: starts to let people let go, and then you feel
- 7:52Speaker 5: so much more empowered and better in the in the products.
- 7:57Speaker 3: I feel like d program is such a keyword there
- 8:01Speaker 3: because it is. It's like the images slowly start to
- 8:05Speaker 3: make you feel differently, but it's a slow process.
- 8:08Speaker 5: It's slow. It's absolutely slow. It doesn't happen overnight. You know.
- 8:12Speaker 1: I can speak to that even based on my personal journey.
- 8:15Speaker 5: I've been at this for like eight or nine years,
- 8:17Speaker 5: and it's like it's taken a long time to even
- 8:19Speaker 5: deprogram me, you know, so, and I see all of
- 8:22Speaker 5: the photos, So it happens little by little, but the
- 8:27Speaker 5: incredible thing.
- 8:27Speaker 1: Is that it does happen. So I have this theory.
- 8:30Speaker 1: I think that.
- 8:31Speaker 3: YouTube and social media took the mystery out of television.
- 8:36Speaker 3: And there are two areas that people still think, how
- 8:40Speaker 3: did you write a book and how did you start
- 8:42Speaker 3: that business? And so I kind of want to get
- 8:44Speaker 3: into the weeds with you a little bit on how
- 8:46Speaker 3: you actually started your business, because you're very transparent about
- 8:50Speaker 3: it and it's a very interesting journey. So you mentioned
- 8:54Speaker 3: that it started with a conversation with your mom. What
- 8:56Speaker 3: was step one or two after that conversation? So I
- 8:59Speaker 3: did nothing for a couple of years, which I feel like, yeah, totally.
- 9:04Speaker 5: I would like bring it up in conversations when people would.
- 9:07Speaker 1: Talk about business. I'd be like, I have an idea,
- 9:10Speaker 1: but I.
- 9:10Speaker 5: Didn't really do anything with it for a couple of years.
- 9:14Speaker 5: And then I went back to school and I did
- 9:16Speaker 5: an MBA and I like threw the concept out there
- 9:19Speaker 5: just in a casual conversation with a bunch of friends,
- 9:23Speaker 5: and everyone kind of stopped in their tracks. And they
- 9:25Speaker 5: were like, this is a really good idea, Juanna, Like
- 9:27Speaker 5: you should do this. You should make this leak proof
- 9:30Speaker 5: under our product, like go for it. And so I
- 9:34Speaker 5: took the year while I was at school, and I
- 9:36Speaker 5: did all the research and I interviewed hundreds of women,
- 9:39Speaker 5: Like I said, but you know, like through that process
- 9:41Speaker 5: and I made a lot of progress. And for me,
- 9:45Speaker 5: that was such a crucial step. I needed to be
- 9:49Speaker 5: in a low risk environment where I could just explore
- 9:54Speaker 5: the idea without any expectation or pressure that I was
- 9:57Speaker 5: going to pursue it. And ultimately that exploration, I became
- 10:02Speaker 5: obsessed with Nicks like it was the only thing that
- 10:04Speaker 5: I would talk about. I was super one dimensional. All
- 10:07Speaker 5: that I wanted to talk about was weak For funderwears,
- 10:10Speaker 5: it was a lot of fun at parties. Let me
- 10:11Speaker 5: tell you, like a really really fun person to have
- 10:14Speaker 5: at parties. And I became totally transfixed that I could
- 10:20Speaker 5: do this and that I should.
- 10:22Speaker 1: Do this, and that actually changing the way that.
- 10:25Speaker 5: People feel about themselves was a good use of my
- 10:27Speaker 5: time and energy. But I only share that because I
- 10:30Speaker 5: think that there's this misconception that people who have business
- 10:33Speaker 5: ideas have this immense amount of confidence right out of
- 10:37Speaker 5: the gate and just go for it. And maybe there
- 10:41Speaker 5: are people that are like that, but I have yet
- 10:43Speaker 5: to meet them. To be honest, it often takes a
- 10:46Speaker 5: little bit of time to kind of like worm up
- 10:48Speaker 5: and build your confidence up and explore something without being
- 10:52Speaker 5: afraid of failure before you take the big leap.
- 10:54Speaker 3: I'm really glad you said that, because my next question
- 10:57Speaker 3: was the inner critic. Oh, yeah, you know, when you're
- 11:00Speaker 3: starting anything new, I think everybody has the inner critic.
- 11:05Speaker 1: Was there?
- 11:06Speaker 3: Like, what was your inner critic voice sing as you
- 11:08Speaker 3: were launching this and how did you ignore it?
- 11:12Speaker 1: My inner critic was huge.
- 11:13Speaker 5: It was it was like, why would you ever think
- 11:16Speaker 5: that you could do this. I had never managed people before,
- 11:20Speaker 5: I'd never worked on a physical product before. I knew
- 11:22Speaker 5: nothing about the apparel industry. I was probably the least
- 11:25Speaker 5: likely person to do this. And it was my friends
- 11:29Speaker 5: and my family actually that really pushed me forward and
- 11:32Speaker 5: that were like, just do this, Like give it a go.
- 11:35Speaker 5: You work really hard at everything that you do. The
- 11:37Speaker 5: worst thing that's going to happen is that it's going
- 11:39Speaker 5: to fail and you're going to have like a really
- 11:40Speaker 5: great story. But you can't live your life always asking
- 11:45Speaker 5: what if? And so you know, in the beginning, I
- 11:48Speaker 5: was pretty fragile around that inner critic, and so it
- 11:51Speaker 5: just became really really important for me to surround myself
- 11:54Speaker 5: with people who were positive and who were supportive of
- 11:57Speaker 5: the idea, and to distance myself the people who told
- 12:01Speaker 5: me that it was wild and not worth pursuing. And
- 12:06Speaker 5: I think that's important too.
- 12:08Speaker 1: I do too.
- 12:08Speaker 3: I also think the idea of having sort of like
- 12:11Speaker 3: your own cheerleading squad is it can make all the difference.
- 12:16Speaker 1: I think so. I think so.
- 12:17Speaker 5: And that's true if you're starting a business or I mean,
- 12:20Speaker 5: like you took a huge leap of faith in your
- 12:22Speaker 5: career as well, right, like you really put yourself out
- 12:24Speaker 5: there and divide all the odds, and so it's probably
- 12:27Speaker 5: pretty similar if people in your life that didn't think
- 12:31Speaker 5: it was going to happen, and then you had the
- 12:32Speaker 5: people that were lifting you up along the way.
- 12:35Speaker 3: I think sometimes it's so interesting to me it was
- 12:38Speaker 3: some very unlikely people that sort of showed up when
- 12:42Speaker 3: I didn't necessarily expect them to, and most notably and expectedly,
- 12:47Speaker 3: but most notably my mom, which it sounds like your
- 12:49Speaker 3: mom was that for you as well.
- 12:51Speaker 5: Yeah, she was really instrumental in the beginning around the
- 12:54Speaker 5: early idea. She was you know, and she'll say this,
- 12:57Speaker 5: she was the most apprehensive about me pursuing it.
- 13:00Speaker 1: Really.
- 13:01Speaker 5: Yeah, she felt like it was a very you know,
- 13:03Speaker 5: I come from a pretty traditional family. My whole family
- 13:06Speaker 5: are like doctors and lawyers and ministers, and there's like
- 13:09Speaker 5: a handful of professions that are deemed as acceptable and entrepreneurs.
- 13:14Speaker 1: Not really one of them.
- 13:15Speaker 5: And so she was very nervous that I was going
- 13:19Speaker 5: to get hurt really like, you know, have it network
- 13:23Speaker 5: and be disappointed and be let down. But now she's
- 13:28Speaker 5: done a full one to eighty and is like such
- 13:31Speaker 5: a big champion of it, and you know, it's I
- 13:35Speaker 5: don't care.
- 13:35Speaker 1: Who you are or like how successful you are.
- 13:38Speaker 5: There's not a better feeling in the world than feeling
- 13:41Speaker 5: like you're making your parents proud. Yep.
- 13:44Speaker 1: It just never gets old.
- 13:45Speaker 3: I am. I read that it started with twenty thousand dollars.
- 13:49Speaker 3: Is that true?
- 13:50Speaker 5: I want a business competition at my business school. It
- 13:54Speaker 5: was like one of those pitch competitions where you pitch
- 13:56Speaker 5: a business and yeah, so that was the first money
- 13:59Speaker 5: that I had to get start with and that lasted
- 14:02Speaker 5: pretty long. It lasted several months actually through the development,
- 14:06Speaker 5: and then we used craft funding quite a bit in
- 14:08Speaker 5: the early days to get started. I think I was
- 14:10Speaker 5: really fortunate in terms of timing and kind of launching,
- 14:13Speaker 5: like righte when kickstarter was super cool and that was
- 14:16Speaker 5: what people did, and now I think the landscape is
- 14:19Speaker 5: a lot harder than what it was.
- 14:21Speaker 1: Then.
- 14:22Speaker 3: How did you gain because for people that don't know,
- 14:24Speaker 3: it's Nix is now a fifty million dollar empire.
- 14:27Speaker 1: Oh well yeah, I actually.
- 14:29Speaker 5: Well, depending on when this errs, I don't know when
- 14:31Speaker 5: it's air when it's airing, but we're we're in the
- 14:34Speaker 5: process of sharing that we are about just across one
- 14:36Speaker 5: hundred million. So it's like, yeah, yeah, I know, I
- 14:39Speaker 5: just did my first, my first interview right before this.
- 14:42Speaker 1: As we're sharing that news.
- 14:44Speaker 5: We just did our first big financing round and so
- 14:46Speaker 5: we're sharing some updated numbers as part of it, and wow, congratulations,
- 14:51Speaker 5: thank you, thank you, thank you.
- 14:53Speaker 1: Yeah, it's pretty surreal.
- 14:54Speaker 5: Actually, the reporter just on the call was like, how
- 14:56Speaker 5: does it feel around a company that does one hundred
- 14:58Speaker 5: million in sales? And I'm like, it's not even I
- 15:01Speaker 5: can't even process it mentally, to be honest, Like.
- 15:06Speaker 3: I have the chills when you said, I can't even
- 15:09Speaker 3: believe that this started. Like how did you determine how
- 15:13Speaker 3: you were going to spend your money in the beginning,
- 15:16Speaker 3: Cause twenty thousand dollars sounds like a lot of money,
- 15:18Speaker 3: but when you're developing a product, it's actually not.
- 15:21Speaker 1: It's not. Yeah, like that got us pretty far.
- 15:24Speaker 5: And then I had no money because I had just
- 15:26Speaker 5: been a student or whatever. But my now husband gave
- 15:29Speaker 5: me all of his savings and so that was kind
- 15:31Speaker 5: of like the next step, which is so sweet, which
- 15:33Speaker 5: you know by default became our savings. That how did
- 15:37Speaker 5: I decide that's a great question. From the beginning, I
- 15:41Speaker 5: invested in brand, Like I really wanted to be intentional
- 15:45Speaker 5: about the company and have a brand book and a
- 15:49Speaker 5: mission statement and our values and what we stand stood for,
- 15:53Speaker 5: and so I spent money on that, like that was
- 15:56Speaker 5: probably a good chunk of it. And then you know,
- 16:01Speaker 5: we developed this technology. But I've just been I've been
- 16:04Speaker 5: such a big fan of like product tacking is what
- 16:06Speaker 5: I call it. So it's like this idea that you
- 16:09Speaker 5: don't have to reinvent the whole wheel. Like if you're
- 16:11Speaker 5: doing something different, then you can borrow from other industries.
- 16:14Speaker 1: And so that's what we did.
- 16:15Speaker 5: We like bought the best underwround the market and then
- 16:18Speaker 5: you know, by putting our leakproof technology in it.
- 16:21Speaker 1: It was this whole net new.
- 16:22Speaker 5: Product, right, and so we didn't have to like start
- 16:27Speaker 5: from square one in a lot of ways. So I
- 16:31Speaker 5: find that like building a business is a lot like
- 16:33Speaker 5: putting together a puzzle. And the thing that's really really
- 16:37Speaker 5: hard is that there's infinite combinations of pieces, and so
- 16:40Speaker 5: it's like figuring out which pieces you want to do
- 16:43Speaker 5: and what order and where you want to give your
- 16:45Speaker 5: time and attention. But I think that I think I'm
- 16:48Speaker 5: such a believer in brand and then making the best
- 16:50Speaker 5: product that you possibly can and everything else, I think
- 16:53Speaker 5: you can kind of like not be.
- 16:55Speaker 1: That good at in the beginning.
- 16:57Speaker 3: I was really interested to learn that you kind of
- 17:00Speaker 3: changed your distribution strategy.
- 17:02Speaker 1: Oh yeah, no, definitely.
- 17:04Speaker 3: You had you were in over five hundred retail stores
- 17:07Speaker 3: across North America at first. What was your strategy when
- 17:12Speaker 3: you started out in terms of getting your line into
- 17:14Speaker 3: your first retailer?
- 17:15Speaker 5: So I like, you know, it's interesting the pivots that
- 17:18Speaker 5: we've done. When I started NIXT, I always thought that
- 17:20Speaker 5: we would sell online and that you know, wholesale and
- 17:25Speaker 5: selling through other retailers would be kind of like an
- 17:27Speaker 5: afterthought because this was when so many of the direct
- 17:30Speaker 5: to consumer brands were starting and it was just kind.
- 17:32Speaker 1: Of a thing to do.
- 17:34Speaker 5: But in our first craft funding campaign that we did,
- 17:37Speaker 5: I came up with basically like a pr stunt to
- 17:40Speaker 5: convince it retailer to buy our products through a Kickstarter campaign,
- 17:45Speaker 5: and I ended up getting the largest department store in Canada,
- 17:49Speaker 5: exper Canadian company to say yes to this kind of
- 17:52Speaker 5: out of the box idea, and so our first retailer
- 17:55Speaker 5: became this huge department store, and little did I know
- 17:58Speaker 5: that it was going to be really, really, really hard,
- 18:01Speaker 5: and there were three people on our team at the time,
- 18:03Speaker 5: and so by default we ended up becoming this wholesale
- 18:07Speaker 5: company because we just didn't have the bandwidth to do
- 18:09Speaker 5: both things.
- 18:10Speaker 1: And so you're right.
- 18:10Speaker 5: I spent the first three years of building Mix going
- 18:13Speaker 5: to trade shows, like going to trunk shows. I think
- 18:16Speaker 5: I've been to every Equinox in North America. I would
- 18:20Speaker 5: show up at six in the morning and stay untill
- 18:21Speaker 5: tenant night, and I would sell like ten pairs of
- 18:23Speaker 5: underwear Max I could.
- 18:24Speaker 1: Do not it was not good. It was not good.
- 18:28Speaker 5: I would do it because that was like the grind
- 18:32Speaker 5: that we were in. And so that was three years
- 18:35Speaker 5: and we built it. We got into like several hundred
- 18:38Speaker 5: retail stores and doors across North America.
- 18:41Speaker 1: Were you profitable at that point? Barely?
- 18:44Speaker 5: I mean like if we were, it was because we
- 18:47Speaker 5: were like like starving the business of what I really needed.
- 18:50Speaker 5: There was like three of us. I wasn't taking a salary.
- 18:53Speaker 5: I would sleep on couches like we were being so
- 18:56Speaker 5: frugal basically, And so.
- 18:58Speaker 1: Three years is like a pretty signifyin amount of time. Yeah,
- 19:01Speaker 1: there was early thirties that was like, you know, it
- 19:05Speaker 1: was like a big chapter of my life.
- 19:07Speaker 3: So how are you thinking, Like, Oh, I'm going to
- 19:09Speaker 3: keep going with this. There's something about this that's working.
- 19:12Speaker 5: A lot of the time, I wasn't. I almost gave
- 19:14Speaker 5: up so many times. It was really really, really hard.
- 19:17Speaker 5: But we were getting such a positive reaction from our customers,
- 19:21Speaker 5: and so that ultimately was what was keeping me going.
- 19:24Speaker 5: Was like these responses that you would get from people
- 19:26Speaker 5: about how the product changed their lives or how like
- 19:28Speaker 5: seeing the marketing was making them feel, and so I
- 19:31Speaker 5: would get these like little ounces of that or hits
- 19:33Speaker 5: of that, and that would keep me going. But we
- 19:37Speaker 5: we ended up switching gears. Three years into the company,
- 19:41Speaker 5: I pivoted and decided that we should sell exclusively online
- 19:44Speaker 5: instead of through these retail partners, and so we pulled
- 19:47Speaker 5: out of every single retail door and I basically started over.
- 19:50Speaker 1: People must have said you were crazy.
- 19:52Speaker 5: For oh, for sure, for sure, for sure, it was
- 19:55Speaker 5: like all of our revenue. I'd spent three years at it,
- 20:00Speaker 5: and I basically raised my hand and said, hey, I
- 20:03Speaker 5: think I got it wrong and we basically need to
- 20:06Speaker 5: start over. So it was a big, big, big risk. Yeah,
- 20:10Speaker 5: what did your husband say?
- 20:12Speaker 1: At that time? He was supportive.
- 20:16Speaker 5: Because there was this inherent thing that was happening where
- 20:22Speaker 5: as we were leaning more and more into our inclusivity,
- 20:27Speaker 5: messaging and showing diverse models and doing all of that,
- 20:30Speaker 5: that was what customers were expecting from us. But so
- 20:33Speaker 5: many of the retailers that we were selling to didn't
- 20:37Speaker 5: want to carry our size range, and so they only
- 20:40Speaker 5: wanted to buy smalls and mediums, and like maybe one
- 20:43Speaker 5: large a's an example, and so what was happening is
- 20:46Speaker 5: that we would list all the retailers on our website,
- 20:49Speaker 5: and customers, because we sold pretty unique products that people wanted,
- 20:52Speaker 5: would drive from store to store and they'd be turned
- 20:55Speaker 5: away because the store didn't carry their size. And so
- 20:58Speaker 5: there was this huge disconnect between what we were saying
- 21:01Speaker 5: and how we were showing up in the world because
- 21:03Speaker 5: we were letting someone else control the way that we
- 21:06Speaker 5: were being presented. And so in going one hundred percent
- 21:11Speaker 5: direct and in selling only online, really what we were
- 21:14Speaker 5: doing and saying was that, like we wanted to deliver
- 21:17Speaker 5: a message, we wanted to control the way the customers
- 21:19Speaker 5: experienced our products, and we didn't want to risk letting
- 21:24Speaker 5: someone else do that for fear that it would be
- 21:26Speaker 5: a bad experience. And so, you know, his response was
- 21:29Speaker 5: probably more like, oh, it's about time than anything else,
- 21:33Speaker 5: but it was it was a really good lesson because
- 21:35Speaker 5: I think I almost got a trial run and running
- 21:38Speaker 5: a company before we started growing really quickly, and that
- 21:41Speaker 5: really prepared me for kind of like the next chapter.
- 21:45Speaker 3: So the next chapter started when you did a Kickstarter
- 21:48Speaker 3: campaign and it was for your first bra and to
- 21:51Speaker 3: this day you hold the record for the most funded
- 21:54Speaker 3: fashion project in Kickstarter history, which is very cool. Were
- 21:58Speaker 3: you worried like people would see the kick Starter campaign
- 22:01Speaker 3: as a step back?
- 22:02Speaker 5: Oh yeah, Oh for sure. That was a desperate move.
- 22:08Speaker 5: Desperate move. No, that one was not by choice. That
- 22:11Speaker 5: was like, we'd made the spraw and we had no
- 22:14Speaker 5: money to buy it, and we even had retailers that
- 22:17Speaker 5: wanted to buy it, and we had orders, but we
- 22:20Speaker 5: just couldn't fill the orders and didn't know what to do,
- 22:23Speaker 5: so we went on Kickstarter and it was it was super,
- 22:25Speaker 5: super risky because I basically said, if this flops, it's
- 22:30Speaker 5: going to be a such a public flop. And we've
- 22:32Speaker 5: been in business for over three years and or two
- 22:35Speaker 5: years or whatever it was at the time, and I
- 22:40Speaker 5: was very nervous about it. But obviously it ended up
- 22:43Speaker 5: going quite well, so the nerves were were not warranted
- 22:46Speaker 5: in the end.
- 22:47Speaker 1: What about that campaign caught fire right product.
- 22:50Speaker 5: Right time, I think like and that was part of
- 22:53Speaker 5: the reason why we created it. So it was right
- 22:55Speaker 5: when nast leisure was really taking off. The way that
- 22:58Speaker 5: people dressed was changing. People were wearing you know, weggings
- 23:01Speaker 5: and cute workout outfits like all the time, and we
- 23:05Speaker 5: would go to these trade shows and you know, we'd
- 23:08Speaker 5: go to like the f Leisure Show and be surrounded
- 23:10Speaker 5: by all these amazing yoga war brands and ath leisure brands,
- 23:14Speaker 5: and we were the only intimate company there. And so
- 23:19Speaker 5: I could see that the way that customers were dressing
- 23:22Speaker 5: was totally changing, but no one was making bras to
- 23:25Speaker 5: line up with this new lifestyle. And so we came
- 23:29Speaker 5: up with this concept to make this bra that like
- 23:31Speaker 5: evolved with you throughout your day, that you could wear
- 23:33Speaker 5: it from the office to the gym.
- 23:34Speaker 1: You could be super comfortable in it.
- 23:36Speaker 5: It had no underwires, which I think now thanks to COVID,
- 23:39Speaker 5: we have all come to realize that wireless bras are
- 23:42Speaker 5: where it's at. And so we made this product and
- 23:47Speaker 5: it was like really different for the time. This is
- 23:49Speaker 5: twenty fifteen, and no one else was really making something
- 23:53Speaker 5: like that, and so it was it was what customers wanted,
- 23:56Speaker 5: and they showed up.
- 23:59Speaker 3: I keep hearing product innovation, product innovation, like you were
- 24:02Speaker 3: really doing something different.
- 24:04Speaker 5: We focus on innovation because we want to make products
- 24:07Speaker 5: that improve people's lives and just make them a little
- 24:09Speaker 5: bit better. And honestly, in some cases, that can be
- 24:12Speaker 5: as small as like a button. In like I'll give
- 24:16Speaker 5: an example, like in our sleep sets, we have like
- 24:18Speaker 5: a secret button so that when you're walking around, if
- 24:21Speaker 5: you have larger breast, it doesn't explay open.
- 24:24Speaker 1: Do you know what I'm talking about? It all as
- 24:26Speaker 1: someone who has larger breasts, Yes.
- 24:29Speaker 5: When you wear a button up shirt and there's like
- 24:31Speaker 5: the gape basically.
- 24:32Speaker 1: So like innovation in some.
- 24:34Speaker 5: Cases can be as small as adding a button, or
- 24:37Speaker 5: it can be as big as like engineering a whole
- 24:40Speaker 5: new product category. But yeah, we do focus on trying
- 24:44Speaker 5: to make the product just that little bit different from
- 24:46Speaker 5: what you can get elsewhere, so that it adds something
- 24:49Speaker 5: to your life.
- 24:50Speaker 1: Tell me if these numbers are updated.
- 24:52Speaker 3: So one hundred million dollar underwear empire, eighty five employees,
- 24:57Speaker 3: we're one twenty five now yep, okay, twenty five employees
- 25:01Speaker 3: and you sell something on your site every six seconds.
- 25:04Speaker 5: Yeah, it's probably a bit faster than that now, But
- 25:06Speaker 5: we can stick with six.
- 25:07Speaker 1: That's a good one. We can go with five.
- 25:11Speaker 3: I haven't done the math in a while, That's that's all.
- 25:14Speaker 3: And then Nix is only eight years old.
- 25:17Speaker 1: Yeah, I started in twenty thirteen.
- 25:19Speaker 3: Yeah, so I read because I follow you on Instagram,
- 25:23Speaker 3: of course, and you wrote for seven years, I hid
- 25:25Speaker 3: under the unassuming title of chief n expert, afraid of
- 25:28Speaker 3: stepping into something that I felt like I didn't deserve,
- 25:31Speaker 3: even though I had been doing the job since day one.
- 25:34Speaker 3: You built this with your blood, sweat and tears. How
- 25:37Speaker 3: could you feel undeserving?
- 25:39Speaker 1: I have no idea.
- 25:40Speaker 5: I just like didn't think that I was a CEO.
- 25:43Speaker 5: I think, you know, there's a few people that have
- 25:46Speaker 5: been like great role models or examples for me. I
- 25:48Speaker 5: don't even know a lot of them personally, but Sarah Blakely.
- 25:51Speaker 5: I love Sarah Blakey, who started with Spanks. I think
- 25:53Speaker 5: she's so authentically herself and shows up who she is,
- 25:57Speaker 5: and seeing her when I was in business school had
- 25:59Speaker 5: a big reason to do with why I started the company.
- 26:02Speaker 5: Probably would hate to hear that because we compete with
- 26:04Speaker 5: them now, but I saw someone that looked like me
- 26:06Speaker 5: and spoke like me, and I thought, hey, I can
- 26:08Speaker 5: maybe do this too. But there aren't a lot of
- 26:11Speaker 5: people like that, And so I has built nicks being
- 26:16Speaker 5: myself and being exactly who I am. I'm not trying
- 26:20Speaker 5: to be somebody else. I don't pretend to have it
- 26:22Speaker 5: all together. I like to be silly, I like to
- 26:24Speaker 5: be serious and everything in between. And so I think
- 26:28Speaker 5: that when I thought of a CEO, it felt different
- 26:31Speaker 5: from how I felt about myself, if that makes sense,
- 26:34Speaker 5: because I still often feel like I'm twenty three years
- 26:37Speaker 5: old and.
- 26:39Speaker 1: Just figuring it out, you know.
- 26:41Speaker 5: And so I really did I hid behind that cute,
- 26:44Speaker 5: see unassuming title. It's almost like I was intimidated to
- 26:49Speaker 5: kind of own own my power because I was afraid
- 26:51Speaker 5: of what would come with it. And so I'm starting
- 26:54Speaker 5: to get better at just owning what it is that
- 26:57Speaker 5: I have going on and recognizing that it doesn't mean
- 27:00Speaker 5: that I have.
- 27:01Speaker 1: To change either.
- 27:03Speaker 3: Yeah, I think so many of us, no matter what
- 27:06Speaker 3: industry you're in, have an idea of what that position
- 27:10Speaker 3: looks like, feels like, and we try and live up
- 27:13Speaker 3: to that instead of live up to who we are.
- 27:15Speaker 5: Yes, that's exactly it, you, That's exactly it.
- 27:20Speaker 3: So, now that you are stepping into your CEO title,
- 27:24Speaker 3: what kind of leader are you and what do you
- 27:26Speaker 3: struggle with most?
- 27:27Speaker 1: Right now?
- 27:29Speaker 5: I think I'm quite a transparent leader, and so definitely
- 27:35Speaker 5: try to share information about what's happening and need from
- 27:39Speaker 5: a place of openness and vulnerability and quite comfortable being vulnerable,
- 27:43Speaker 5: which is great.
- 27:45Speaker 1: And then I like to.
- 27:46Speaker 5: Have fun and I like to try and make sure
- 27:49Speaker 5: that the place that I work in is fun. And
- 27:51Speaker 5: so I'm this balance where I'm very casual in nature,
- 27:56Speaker 5: but I'm not casual about my goals and ambitions. And
- 27:59Speaker 5: so that is a thing that I think trips people
- 28:01Speaker 5: up a little bit that takes a little while to
- 28:03Speaker 5: get used to, because on the one hand, I'll be
- 28:06Speaker 5: like casual and joking around, and then on the other hand,
- 28:08Speaker 5: I'll do it registered to you and be like, oh no, actually,
- 28:10Speaker 5: it's a hundred million in the MARICU.
- 28:12Speaker 1: What hell? What are you talking about?
- 28:15Speaker 5: And so I think that that maybe takes a little
- 28:18Speaker 5: bit of getting used to.
- 28:20Speaker 1: And I've changed a lot as a leader as well.
- 28:22Speaker 5: So I was very very intimidated of the prospect of
- 28:26Speaker 5: managing people when I first got started, and it took
- 28:29Speaker 5: me a while to understand that there's a big difference
- 28:33Speaker 5: between being a leader and micromanaging, and there's a big
- 28:37Speaker 5: difference between managing people and micromanaging. And so I have
- 28:41Speaker 5: been making that evolution where ideally I'm a leader that's
- 28:44Speaker 5: more about like get alignment and then letting people run
- 28:47Speaker 5: with things than trying to spell out every single detail
- 28:51Speaker 5: of how to do something.
- 28:53Speaker 3: So when you give someone that runway and then things
- 28:56Speaker 3: don't go the way you intended or wanted, yeah, how
- 29:00Speaker 3: do you deal with that?
- 29:02Speaker 5: I've learned to relax a lot over the years, because like,
- 29:06Speaker 5: nothing goes the way that you wanted or intended it
- 29:09Speaker 5: to go, and if.
- 29:10Speaker 1: It does, it feels like it's a fluke.
- 29:12Speaker 5: And so I think that, you know, it's amazing the
- 29:15Speaker 5: things that would stress me out seven years ago or
- 29:19Speaker 5: you know, just totally to send me on a tailspin,
- 29:21Speaker 5: and what it takes now to make that happen. And
- 29:25Speaker 5: so we do a lot of things now at Nick's
- 29:28Speaker 5: where we're not sure if they're going to be successful
- 29:30Speaker 5: or not, and it could be an epic failure or
- 29:33Speaker 5: it could be a home run, and we often don't
- 29:36Speaker 5: know until we go into them. And there's something about
- 29:40Speaker 5: that that makes it really cool, you know, like we'll
- 29:43Speaker 5: do things and it's like no one could show up,
- 29:46Speaker 5: or thirty thousand people could show up, and I have
- 29:49Speaker 5: no idea until it's happening. Which one it's going to
- 29:53Speaker 5: be and that I kind of like living in that
- 29:55Speaker 5: world of when you're trying something so new and different
- 29:58Speaker 5: that the expectation and can't even really be there because
- 30:02Speaker 5: you have no benchmark.
- 30:04Speaker 1: Yeah.
- 30:05Speaker 3: I probably should have said this at the beginning for everybody,
- 30:07Speaker 3: but I found you through one of your ads. So
- 30:10Speaker 3: right before COVID hit it was March twenty twenty and
- 30:14Speaker 3: Nix launched their largest campaign ever, titled Age Doesn't Matter.
- 30:18Speaker 3: So it was the first lingerie ad featuring women exclusively
- 30:21Speaker 3: over fifty. It was set to the backdrop of Demi
- 30:24Speaker 3: Lovado's hit song Confident. Thirteen women ages fifty to eighty
- 30:27Speaker 3: one rocked their nicks and I couldn't I just I
- 30:32Speaker 3: kept going through the Instagram and it was like you
- 30:35Speaker 3: were guaranteed to see yourself reflected in it, no matter
- 30:38Speaker 3: who you were, shape, age, size, skin tone, stretch marks
- 30:41Speaker 3: on airbrush bodies, and I couldn't help but think so
- 30:45Speaker 3: many companies market to women and use the idea of
- 30:51Speaker 3: loving yourself as a marketing tool, and this felt different.
- 30:56Speaker 3: And I'm not sure why.
- 30:57Speaker 1: Do you know why?
- 30:59Speaker 5: I think it's because it's not a marketing tool. It's
- 31:03Speaker 5: like authentically who we are. It's one of the reasons
- 31:06Speaker 5: why we created the company, and it's so ingrained in
- 31:10Speaker 5: where we are. And I think that part of it
- 31:13Speaker 5: is you have to be comfortable with the chaos, do
- 31:16Speaker 5: you know what I mean? Like I think for a
- 31:17Speaker 5: lot of those other brands, it still feels like a
- 31:20Speaker 5: little bit too polished or a little bit too calculated
- 31:24Speaker 5: or not consistent enough for something. Does that make sense,
- 31:28Speaker 5: Like it feels like it's a billboard and not like
- 31:33Speaker 5: the DNA of the company, And so maybe that's the difference.
- 31:39Speaker 1: Yeah, yeah, I know what you mean.
- 31:41Speaker 5: Though, I have like the best bullshit radar when it
- 31:44Speaker 5: comes to brands in this kind of marketing. I can
- 31:47Speaker 5: tell right away if it's like real or a stretch
- 31:50Speaker 5: and feel.
- 31:51Speaker 1: It in your bones when you see it.
- 31:53Speaker 5: Yeah, well, I mean part of it too, I think
- 31:55Speaker 5: is real people like that ad you know what I
- 31:57Speaker 5: mean that we made. We did a casting call and
- 32:00Speaker 5: those were all just people over fifty that showed up
- 32:02Speaker 5: to her casting call and every single we had hundreds
- 32:06Speaker 5: of people that that audition, and every single one of
- 32:10Speaker 5: those women was like magic, Like there was just something
- 32:13Speaker 5: about them that was magic. And my favorite person in
- 32:17Speaker 5: that campaign and they shouldn't pay favorites. But there's this
- 32:20Speaker 5: woman named Vera who came for the casting and I
- 32:22Speaker 5: was obsessed with her because she just she looked like
- 32:25Speaker 5: someone's like small, petite, little nonah, you know what I mean.
- 32:29Speaker 1: And she had so much.
- 32:30Speaker 5: Frikin sas and she's in the video and you'll have
- 32:34Speaker 5: to watch it again, but there's this moment where there's
- 32:36Speaker 5: almost like a domino effect in the video and she's
- 32:38Speaker 5: the one at the end and then she puts her
- 32:40Speaker 5: hands up behind her head and she's this little sassy, sassy,
- 32:43Speaker 5: sassy woman and she I almost made her my screensaver.
- 32:48Speaker 1: Like there's just there's a realness to these.
- 32:50Speaker 5: People because they're often also going through a huge transformation
- 32:54Speaker 5: over the course of doing these photo shoots too, and
- 32:57Speaker 5: I think that comes through because it's not what they
- 32:59Speaker 5: did for a living. It's a really big step for
- 33:05Speaker 5: them outside of their comfort zone, and it just reads
- 33:08Speaker 5: differently because we don't try to control them. And even
- 33:11Speaker 5: when we do work with models. We did a photo
- 33:14Speaker 5: shoot in la for our swim launch and we worked
- 33:17Speaker 5: with a model named Yumi who has been in Sports
- 33:20Speaker 5: Illustrated and you know, is a really really successful model,
- 33:24Speaker 5: and she told our team at the end of the shoot,
- 33:27Speaker 5: she's like, I shoot swim where three to four times
- 33:30Speaker 5: a week and she said, this was the best shoot
- 33:34Speaker 5: I've ever done.
- 33:34Speaker 1: This shoot felt so different And now I know, I know.
- 33:39Speaker 5: And she's a plus sized model that almost exclusively shoots
- 33:43Speaker 5: swim and into mix. But we don't try to control
- 33:45Speaker 5: people when they when they come and may work with us.
- 33:49Speaker 5: We just want them to authentically be themselves. And maybe
- 33:54Speaker 5: that is the small difference that you're picking up in
- 33:56Speaker 5: the pictures, is that they're owning it instead kind of
- 34:00Speaker 5: someone kind of manufacturing or or forcing it. So I'm
- 34:05Speaker 5: obsessed with semantics.
- 34:07Speaker 3: I love words, okay, And I googled brand and it's
- 34:12Speaker 3: so buzzy nowadays, but I typed it into the tisaurus
- 34:16Speaker 3: and it came up with make type, label, sort, genre, category, class, cast, stamp,
- 34:22Speaker 3: all of these signifiers and like categories of distinction. Yeah,
- 34:27Speaker 3: And I thought, there is so much irony there because
- 34:30Speaker 3: the overarching value of your brand is like you threw
- 34:34Speaker 3: that all out of the window. Your ads just say
- 34:36Speaker 3: come as you are, and so it was like you're
- 34:39Speaker 3: almost the anti brand.
- 34:41Speaker 5: Interesting that would maybe line up with what some people
- 34:44Speaker 5: have said to me in the past kind of like
- 34:46Speaker 5: they're like, I don't understand your brand, and it's like, well,
- 34:49Speaker 5: it's not.
- 34:50Speaker 1: It's not perfectly polished.
- 34:52Speaker 5: It's not like this, you know, cookie cutter, paint by
- 34:56Speaker 5: numbers kind of thing. It's evolving and changing every single day,
- 34:59Speaker 5: and how it's going to look tomorrow it's going to
- 35:02Speaker 5: be different from how it looks today. So that speaks
- 35:05Speaker 5: to me in a really big way. Actually, what you.
- 35:08Speaker 3: Just said really speaks to me too, because I remember
- 35:10Speaker 3: watching the Victoria's Secret Fashion Show the first year it
- 35:14Speaker 3: was out, and then I wouldn't watch it, and I
- 35:17Speaker 3: remember some of my friends being like, why don't you
- 35:20Speaker 3: watch it? Like it's like fun, and I was like
- 35:25Speaker 3: it just I felt like the most beautiful women I
- 35:28Speaker 3: knew had bumps and bruises and it wasn't pageanty and
- 35:32Speaker 3: like beauty is not all about the runway, and I
- 35:34Speaker 3: just I really, I feel so close.
- 35:38Speaker 1: To what you are selling. I'm so appreciative of what
- 35:40Speaker 1: you're doing. Thank you, Thank you. I am too.
- 35:43Speaker 5: I mean like this company has has changed my life.
- 35:46Speaker 5: And I don't mean that because we've like financially been successful.
- 35:49Speaker 5: I mean it's completely transformed the way that I view
- 35:53Speaker 5: and appreciate myself. And it's like the deprogramming, like we
- 35:58Speaker 5: talked about off the top, it's like slowly been happening
- 36:01Speaker 5: for me. And once you start to get to that
- 36:03Speaker 5: other side where you don't you don't hate yourself every minute,
- 36:07Speaker 5: you know what I mean, We're and it's never perfect,
- 36:10Speaker 5: like you know, there's still I still have negative thoughts.
- 36:13Speaker 5: We all do, right, but it's like the balance is
- 36:16Speaker 5: totally shifted. And once you get to that other side
- 36:19Speaker 5: of like almost not giving a shit a little bit
- 36:22Speaker 5: as much, I just want like everyone to come and
- 36:25Speaker 5: join me. Is because it's such I feel so free.
- 36:29Speaker 5: I feel like I was being yeah, exactly exactly.
- 36:34Speaker 3: So when we were about to do our interview, you
- 36:37Speaker 3: were about to give birth to twin girls, and now
- 36:41Speaker 3: they're two months old. So I was wondering if you
- 36:43Speaker 3: could think of one tangible thing that you hope is
- 36:46Speaker 3: different for them or for all girls of this next generation.
- 36:50Speaker 1: One hundred percent.
- 36:51Speaker 5: I hope that we don't even have to deprogram I
- 36:54Speaker 5: hope that it is messages of like love who you
- 36:59Speaker 5: are from the beginning, all people welcome. There is no
- 37:03Speaker 5: normal you know what I mean. And I think that
- 37:07Speaker 5: if we can just bypass that whole stage, they will
- 37:12Speaker 5: be so much further ahead than we were. And I
- 37:16Speaker 5: think the world will be such a better place because
- 37:19Speaker 5: collectively people and girls for boys will spend less energy
- 37:26Speaker 5: hating themselves and more energy on positive things.
- 37:29Speaker 1: So that would be my biggest wish by far. So
- 37:33Speaker 1: speaking of energy, I refuse to ask women how they
- 37:37Speaker 1: balance it all. I hate that question.
- 37:40Speaker 3: But as I watch you via Instagram, you are such
- 37:45Speaker 3: a doer, So where do you draw all this inspiration
- 37:49Speaker 3: and energy from.
- 37:50Speaker 5: I have two speeds, like one hundred and ten or
- 37:54Speaker 5: I kid you not zero like I. There is nothing
- 37:57Speaker 5: in between at all. I'm either on overdrive or I
- 38:02Speaker 5: am a sloth that like could lie on the couch
- 38:05Speaker 5: for days on end and only eat takeout.
- 38:09Speaker 1: So that's part of it. It's like.
- 38:14Speaker 5: My battery is either like all the way up or
- 38:17Speaker 5: it's all the way down, So you.
- 38:19Speaker 1: Take your days to recharge. I do I need my
- 38:22Speaker 1: time to recharge, for sure.
- 38:23Speaker 5: I have to have it otherwise I just I won't
- 38:26Speaker 5: be able to function, which you know is hard when
- 38:29Speaker 5: you have a family and a business and whatnot. But
- 38:32Speaker 5: there's still small ways that you can make time for it.
- 38:35Speaker 5: And then I'm comfortable with things not being perfect, and
- 38:40Speaker 5: I think that that's the biggest thing, Like I just
- 38:42Speaker 5: know I have way too many things on the go
- 38:46Speaker 5: for everything to be perfect, And so I don't really
- 38:49Speaker 5: beat myself up about it the way that other people
- 38:51Speaker 5: beat themselves.
- 38:52Speaker 1: Up about it. I try and limit my mom guilt.
- 38:55Speaker 5: It still shows up sometimes, but I just don't really
- 38:57Speaker 5: have the time or the energy for it. And I
- 39:01Speaker 5: try to laugh, like I think that that's it too.
- 39:04Speaker 5: I think when you're smiling and like laughing, it's like
- 39:07Speaker 5: you just keep getting more and more energy, you know
- 39:09Speaker 5: what I mean. And so I try to I try
- 39:12Speaker 5: to stay more on the optimistic positive side than letting
- 39:17Speaker 5: myself go to the dark side, because we can each
- 39:21Speaker 5: go in both directions, you know.
- 39:23Speaker 1: Yeah, Is there.
- 39:25Speaker 3: A mantra that you live by or recite daily that
- 39:29Speaker 3: kind of helps you with that in order to not
- 39:31Speaker 3: go to the dark side?
- 39:33Speaker 1: Oh, I don't really have.
- 39:35Speaker 5: No.
- 39:36Speaker 1: I just I don't have a mantra for that.
- 39:38Speaker 5: I think I just learned that it's just not worth it,
- 39:40Speaker 5: Like it's not worth going dark because eventually I'm going
- 39:44Speaker 5: to come out of the darkness. And so it's just
- 39:46Speaker 5: like this whole thing if I just like learn to,
- 39:51Speaker 5: you know, like move past it. So I think that
- 39:53Speaker 5: that's been a personal development thing for me because I
- 39:56Speaker 5: haven't always been that way. And then, in terms of
- 39:59Speaker 5: a life motto, my best friend in the entire world,
- 40:03Speaker 5: who's also an amazing badass person, taught me her tagline,
- 40:08Speaker 5: which is no hands, no cookies, and I absolutely love it.
- 40:11Speaker 5: And it's the idea that no one is going to
- 40:13Speaker 5: walk up to you and just offer you a cookie.
- 40:16Speaker 5: Things don't really get handed to you that way in life,
- 40:18Speaker 5: so you have to raise your hand, you have to
- 40:21Speaker 5: ask for things, you have to go out of your way,
- 40:24Speaker 5: and then you can have as many freaking cookies as
- 40:26Speaker 5: you want.
- 40:27Speaker 3: No hands, no cookies is so good because my mom
- 40:30Speaker 3: always said to me, if you want to go, get it.
- 40:33Speaker 1: And I love the analogy of the cookie.
- 40:36Speaker 3: Yeah.
- 40:36Speaker 1: That and don't peak in high school is another.
- 40:38Speaker 5: Way that I definitely want to teach my girls.
- 40:42Speaker 1: Nobody wants to peak in high school. It's true, you
- 40:46Speaker 1: don't know. It's like you think you do when you're
- 40:49Speaker 1: in high school, but you don't.
- 40:51Speaker 5: You absolutely think that you do you absolutely think that
- 40:55Speaker 5: you do, but you do exactly.
- 40:58Speaker 1: Okay, I do a little rapid fires.
- 41:00Speaker 3: So what would you say to someone who doesn't know
- 41:02Speaker 3: what to do or what first step to take after
- 41:05Speaker 3: the initial this might be a great business thought.
- 41:08Speaker 5: I would talk to you as many people as possible
- 41:12Speaker 5: about your idea, and eventually the dots will just start
- 41:16Speaker 5: to connect themselves, Like, talk about it. I find that
- 41:19Speaker 5: talking about it makes it real, and then you start
- 41:21Speaker 5: to get feedback and it starts to you start to
- 41:23Speaker 5: get directions, and then all of a sudden, the path
- 41:26Speaker 5: becomes clearer. If you don't talk about it, then it's
- 41:28Speaker 5: just going to sit in your brain and you'll never
- 41:30Speaker 5: move past that point.
- 41:31Speaker 3: It's interesting you say that because I've heard a lot
- 41:34Speaker 3: of people say, like, don't talk to people, don't get opinions,
- 41:37Speaker 3: And I feel very similarly to you. Oh yeah, I
- 41:40Speaker 3: live on the opposite end of the spectrum. Even if
- 41:42Speaker 3: I don't like their insight, it makes me more convicted
- 41:46Speaker 3: in my thought, Like it's a win either way. Absolutely,
- 41:49Speaker 3: you're learning in your perspective, you're hearing something that you
- 41:51Speaker 3: wouldn't have thought of before. And yeah, even if you
- 41:54Speaker 3: don't like it, it doesn't. It doesn't mean that you
- 41:56Speaker 3: you know, you don't have to take everyone's advice or opinion.
- 41:59Speaker 3: But it's a data point. So if you could pick
- 42:01Speaker 3: just one stereotype of women that would go away forever tomorrow,
- 42:05Speaker 3: which one would it be?
- 42:07Speaker 5: That were Caddy and we bring each other down because
- 42:11Speaker 5: I think that there's a whole new world that's happening
- 42:14Speaker 5: right now where instead of that, we're celebrating one another's
- 42:17Speaker 5: success and bringing each other up.
- 42:20Speaker 3: Yeah, I feel it a book that shifted your perspective,
- 42:23Speaker 3: something you think everybody should read.
- 42:26Speaker 5: That's a good one. I really enjoyed the Shoodog biography
- 42:31Speaker 5: by Phil Knight. I thought that it's always so interesting
- 42:35Speaker 5: to see these, like, you know, an iconic brand like
- 42:38Speaker 5: Nike that has touched almost every single person in the world,
- 42:42Speaker 5: and to understand the founding story and to realize that
- 42:45Speaker 5: it also was a bit of a train wreck disaster,
- 42:48Speaker 5: just like every other business in the early days. So
- 42:51Speaker 5: I felt that that was really good. I love that
- 42:53Speaker 5: one too. Okay, I do a pretty smart question. So
- 42:58Speaker 5: I have these cards. There's fifty two I pick at random.
- 43:02Speaker 5: Oh nice, Okay.
- 43:04Speaker 3: Oh, I like this one, which personality trait has gotten
- 43:07Speaker 3: you in the most trouble.
- 43:09Speaker 5: Oh, I mean it might be my energy. That's that's
- 43:13Speaker 5: definitely possible. I've ben alter ego called after party Tuanna.
- 43:17Speaker 5: It just like never knows when to go to bed
- 43:19Speaker 5: and stays up way too late, even on school nights
- 43:23Speaker 5: and important meeting nights. So that would be the answer
- 43:26Speaker 5: that my husband would say, is APJ Yeah, Yeah, that's
- 43:30Speaker 5: that would be the answer that my husband would say.
- 43:33Speaker 5: And then the last question is what is the smartest
- 43:36Speaker 5: decision you've ever made? Oh, betting on myself for sure,
- 43:41Speaker 5: turning down the negative noises and betting on myself.
- 43:44Speaker 3: I have one more last question, but I just that
- 43:49Speaker 3: when you met your husband, how did you know that
- 43:51Speaker 3: he was your person?
- 43:53Speaker 1: Oh, that's such a good question. I just knew.
- 43:59Speaker 5: I I was like happier with him than I was
- 44:02Speaker 5: with anyone else. And I was totally myself in a
- 44:07Speaker 5: way that I hadn't been in any other relationship before
- 44:11Speaker 5: or with anyone else before. And so those were some
- 44:15Speaker 5: of the ways. And then I'd say like that later
- 44:18Speaker 5: got cemented by I just knew he was going to
- 44:21Speaker 5: be such a great dad and that he was going
- 44:24Speaker 5: to be the best partner, and I think that you
- 44:25Speaker 5: can totally do it on your own, and I've seen
- 44:28Speaker 5: so many people do it on their own, but I
- 44:30Speaker 5: think that it's a million times easier if you have
- 44:33Speaker 5: someone who's standing there behind you, who's totally in your corner.
- 44:36Speaker 5: And so I've had that, and I've been really grateful
- 44:38Speaker 5: for it. Awesome, Thank you so much.
- 44:40Speaker 1: You're welcome. Thanks so much for having me. Yeah, this
- 44:43Speaker 1: has been fun and nice to finally meet you in person.
- 44:45Speaker 3: Nice to finally meet you too.
- 45:00Speaker 1: Oh all right, today is a good day. To have
- 45:06Speaker 1: a good day. I'll see an excell
- 45:14Speaker 5: Mhm.