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Why Hotel Design Matters So Much (An Operations Leader's Perspective) - Jennifer Clay, Appellation
In this episode, Jennifer Clay, Vice President of Hotel Operations at Appellation, shares her unique perspective on how hotel design choices play a vital role in immersing guests in a destination - and how she thinks about this as an operations leader.
Listeners will learn:
How hotels can embody and celebrate the destination they are in [01:58]
The evolution of hotel design from formulaic to celebrating local materials and artisans [02:34]
The journey of selecting specific design elements like chairs and fabrics [04:12]
The importance of balancing form and functionality in hotel design…
The skinny
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