Customer Success Has Superpowers (Shareth Ben and Jamie Schneiderman)
In this episode, Jamie welcomes Shareth Ben, Chief Customer Officer at Abdiga, to discuss the intersection of customer success and cybersecurity. Shareth shares the CS4CYBER journey, highlighting how he transforms customer success into a revenue and retention engine through the integration of people, processes, and technology. The conversation explores the benefits of leveraging AI in customer success, the challenges posed by the rapidly evolving landscape of cybersecurity, and the importance of cross-functional collaboration. Whether you’re a security professional, team leader, or just…
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