Latest / Forking Around with Flavor South Florida / Dean Max: Building Restaurants, Mentoring Michelin-Recognized Chefs and the Legacy of 3030 Ocean
Transcript
- 0:04Welcome to Forking Around with Flavor South Florida.
- 0:07I'm Kerri Paizzi, CEO of Flavor South Florida.
- 0:10We are sitting down with entrepreneurs, business
- 0:12owners, and influential community partners to
- 0:14talk growth, trials, tribulations, and more.
- 0:17These conversations lead into Flavor South Florida,
- 0:20the region's largest restaurant month, happening
- 0:22every September from the 1st through the 30th.
- 0:24If you're in hospitality or thinking about building
- 0:27something meaningful in this industry, you're
- 0:29in the right place. Pull up a chair and let's
- 0:31get into it. This episode is sponsored by Altima
- 0:38Caviar. Visit them at AltimaCaviar.com. Today,
- 0:44I'm forking around with a chef whose fingerprints
- 0:46are all over South Florida's culinary scene,
- 0:49even in places where you might not even realize
- 0:51it. Chef Dean Max is the founder and president
- 0:54of DJM Restaurants, a chef, restaurateur, consultant.
- 0:59cookbook author, and one of the early champions
- 1:01of farm-to-table cooking in South Florida.
- 1:04His career has taken him from growing up around
- 1:06farms in the Chesapeake Bay to studying in Florence,
- 1:09cooking in some of the country's top kitchens,
- 1:12and creating restaurant concepts around the world,
- 1:15including the legendary 3030 Ocean and Fort Lauderdale.
- 1:20Welcome to Forking Around with Flavor South Florida,
- 1:23Chef Dean Max. Thank you. Thank you. It's great
- 1:25to be here. I am so extremely thrilled to have
- 1:29you here. Well, I hope I live up to that. Well,
- 1:31I have to start by saying I feel like a bit of
- 1:34a stalker, actually. Big fan, rather. So I knew
- 1:39who you were. I mean, I think we followed each
- 1:41other on Instagram. I've looked at your concepts,
- 1:44your bio. I know who you are, but we've never
- 1:48had the privilege to meet until today. So that's
- 1:51why I'm so excited for this episode. Oh, my gosh.
- 1:56About 30 guests already on this on our podcast.
- 2:00Mainly chefs. Thank you. Thank you. And chefs,
- 2:04restaurant owners, managers, all different walks
- 2:07of life within the industry, really. And me being
- 2:10a former hostess, I'm having a field day with
- 2:13this. I'm sure you can imagine. It's fun. You
- 2:15have the best ends in town, right? I do. I'm
- 2:19having a really great time with this. I started
- 2:22this really to get behind the scenes of the people
- 2:25of the restaurants that the folks, the diners
- 2:27love so much. Also uncovering along the way that
- 2:31the shitty sides of it, too, you know, because
- 2:33we've all been in the weeds. We've all been there
- 2:36Saturday night. And I just that's really what
- 2:39made me go. I want, you know, 20 years ago, I
- 2:42said, I want to I'm going to write a book about
- 2:45this, about just working in the restaurant industry.
- 2:48Lo and behold, I'm a better speaker than I am
- 2:50a writer. So here we are. Well, this is great.
- 2:53I think it's like it's such an interesting film.
- 2:56I'm actually surprised there's not more books
- 2:58written about. you know, like all the crazy things
- 3:00that happen in a restaurant. We've had one guy
- 3:02do it and became super famous doing it, right?
- 3:04Yeah. Should we write a book? I know. We probably
- 3:07should write a book. Should we co -author one?
- 3:09I know. Stay tuned, folks. We're just getting
- 3:12started here. Whoa. We could have a whole new
- 3:15business concept by the end of this episode.
- 3:18Well, that all being said, three of those guests
- 3:22that I've had on said your name, talked about
- 3:25you, brought you up. And I said, damn. I need
- 3:29to meet this man. Those three folks, and we'll
- 3:34dig into this a little bit deeper, are Chef Paula
- 3:38DaSilva, Chef Pushkar. I always say his last
- 3:42name wrong. Marathe, yeah. Marathe. And that's
- 3:45why I wasn't going to attempt it. Sorry, Pushkar.
- 3:48And Chef Jeremy Ford. And I looked at them. I
- 3:51didn't know. I didn't know this. And Nivin Patel
- 3:53has not been on the show, but I know he was also
- 3:55a protege of your kitchen. One of them had said
- 4:01that to me and they said, oh, yeah, we were all
- 4:033030 Ocean together. And my response was like,
- 4:05what the hell was that kitchen like? So that's
- 4:11what I want to know today. But I do have a fun
- 4:16question for you with just those few names that
- 4:19we've just discussed. And like I said, we'll
- 4:20get a little bit deeper because they've all individually
- 4:22become really acclaimed, incredible chefs. Under
- 4:28your leadership. I'm like, where's the common
- 4:30denominator here? But I want to know one thing.
- 4:36You were their mentor. Tell me what they taught
- 4:41you. Well, that's a good question. I think they
- 4:43all teach you, you know, something different.
- 4:46I think when you look at all three of those personalities,
- 4:49they all have in common is their drive, their
- 4:53hard work ethic, you know, wanting to be creative
- 4:55and do interesting things. that you look at somebody
- 5:00like Paula, Paula was so driven, you know, Paula
- 5:02started when I actually opened 3030 Ocean in
- 5:06Fort Lauderdale, I was coming from Los Angeles.
- 5:08So I didn't know anybody in the area. I mean,
- 5:10my family's from Stewart originally. So I, Oh
- 5:13yeah. Yeah. So. I grew up in Stewart. That is
- 5:18so random. I love that. Yeah, it was great. So
- 5:21it was a cool little hometown. And then I went
- 5:24off to kind of work around the country. And so
- 5:27this was kind of my first time coming back to
- 5:29South Florida. My whole family lives here. So
- 5:31I would always come back, obviously, but not
- 5:33to live. And so I landed in Fort Lauderdale.
- 5:36And actually, it's a funny story that... Paula
- 5:39was actually the first day that I was coming
- 5:41to do like this cooking thing for a lot of the
- 5:44owners of the hotel and that where I was building
- 5:46this restaurant, they gave me, Paula was working
- 5:49there already. You know, she was just like this
- 5:51little kid, you know, and she was in charge of
- 5:54like basically cleaning up my mess at that time.
- 5:57I'm like cooking everything. She's like, okay,
- 5:59just show him where the blenders are, show him
- 6:01where this is. And he's, you know, and I got
- 6:04in there and then we got along really well. I
- 6:07was like, you know, this girl's, you know, she's
- 6:09on top of it. For this young kid, she was on
- 6:12top of it. So when I opened the restaurant, you
- 6:15know, she was kind of a junior sous chef and
- 6:17eventually just moved up to being my sous chef,
- 6:20then chef de cuisine, and then my executive chef
- 6:23after that, you know, and worked with me for
- 6:2615 years there. Her, I think she's all about
- 6:29energy. You know, Paul's all about energy. She's
- 6:32just high energy and she always wants to do stuff
- 6:35right. you know, doesn't, you know, take excuses,
- 6:39you know, from anybody in the kitchen. And she
- 6:42was like the toughest. You want to talk about
- 6:45tough in the kitchen? She's a badass. She's a
- 6:47badass. She, you know, I think, I don't want
- 6:50to say this about Pushkar, but I think she made
- 6:52Pushkar like whimper a little bit back in the
- 6:55early days. I'm going to say this story real
- 6:57fast. Actually, I'm going to, I'm going to let
- 7:00Pushkar say the story real fast. Okay. You mentioned
- 7:03Paula DaSilva. That you could share. Yeah, tell
- 7:06the stories. I've been thrown five or six different
- 7:10stakes in a matter of 30 minutes by Paula. And
- 7:13all of them were boning stakes because I messed
- 7:15up the temperature or I don't know what I did
- 7:18wrong. But I know I did something wrong. And
- 7:20I was just like dodging Paula's stakes being
- 7:23thrown at me in the middle of service at 7 .30
- 7:26p .m. And Jeremy's just like going next to me
- 7:30saying, Yeah, don't worry. You got this. You
- 7:33got this. Keep it going, buddy. So, yeah. So
- 7:37Pushkar said something about somebody in the
- 7:41middle of service threw steaks around in the
- 7:44kitchen. It must have been a busy night. I won't
- 7:50say who the somebody was, but somebody did. Well,
- 7:54you know, we were all about perfection, you know,
- 7:56and I think we stood at the line there and like
- 7:58you didn't want. any customer to get a bad meal.
- 8:04Like, and that was kind of the attention to detail
- 8:06that, that I wanted for that restaurant because
- 8:09I'm going like, the other thing is too, I'm,
- 8:11I'm like, I'm a social person. I I'm in the restaurant
- 8:15business because I love making people great food.
- 8:18And I mean, I have a business degree. I, my dad
- 8:22had a. a brokerage company. I could have worked
- 8:24for him and probably made even more money, but
- 8:27it's like, I'm doing this because I love it.
- 8:29And so for me, I just wanted to make amazing
- 8:31food because I'm going to the table. I wanted
- 8:33to go to the tables. I wanted to meet people.
- 8:35I want to see how their dinner was. And, and
- 8:37so, and create that experience. I think to me,
- 8:40that's what a great restaurant's about. It's
- 8:42a connection between all those elements. And
- 8:44I think that, you know, when you're going out
- 8:48to a table, it really teaches you another thing.
- 8:50As a chef, you're like, okay, well, I, I don't
- 8:53want to go to a table if, you know, one guy's
- 8:55missing this or this came out wrong. You want
- 8:58to go to the table and hear perfection, right?
- 9:00So it's really wild. It's really wild. And, you
- 9:04know, the irony of that is too is like I could
- 9:07be standing on the pass in the kitchen watching
- 9:09everything go by and tasting little bits of everything,
- 9:13plating things, decorating, and had a night where
- 9:16I thought everything was perfect. And I go out
- 9:18to a dining room and it was like, I didn't get
- 9:22the response I wanted to get. And then there
- 9:25were nights where it was crazy and you thought
- 9:27that somebody overcooked this and you thought
- 9:29that this didn't look good and you go out and
- 9:30everybody raved. So it's like really weird the
- 9:32way that happens. It is weird. You don't ever
- 9:34know. You just never know. And, you know, I actually
- 9:38have a good question for you to that note. I've
- 9:41asked a couple of chefs and owners this and the
- 9:44answer seems to be the same across the board
- 9:46so far. What is more important in a restaurant,
- 9:49the food or the service? If you have to pick
- 9:53one. If you have to pick one. Gosh, it's hard
- 9:57to pick one because you know what? I think service
- 10:00is a huge one. If you go in and you really like
- 10:03somebody, you forgive a lot, right? But the place
- 10:06had kind of bad food. If you have a really good
- 10:09service, they'll go back because of the connection.
- 10:12People will go, maybe they'll go back. They'll
- 10:14at least have a decent time because it depends
- 10:17how bad the food is, right? The food is just
- 10:19mediocre, but the service is amazing. You'll
- 10:22at least go. You might not go back for the food,
- 10:24you know, but, and then it depends on the price
- 10:27point. If it's a high price point, you're not
- 10:29going to go back if there's food bad, right?
- 10:31If it's a low, if it's a diner, but you really
- 10:33like the people there and it's just a. It's an
- 10:36omelet, and it's a mediocre omelet at best. You
- 10:39might go back anyway. So it's really hard to
- 10:42define those two things because it really depends
- 10:45on the type of situation. But I think they both
- 10:48have to be there for a great restaurant. There
- 10:50has to be something there with that. For me,
- 10:53they're just as important, both. You have to
- 10:56have great food, and you have to really try to
- 11:00give great service. And great service is really
- 11:03about – it's not about – specifics it's about
- 11:06consistency like for me i don't care if you put
- 11:09the fork and the knife like this at an angle
- 11:12it doesn't matter but every table should have
- 11:14it the same right right well that's true and
- 11:16that's it's just whatever you decide your design
- 11:18is it doesn't have to be this old school french
- 11:21design that tells you okay the fork's got to
- 11:23be here and the spoon's got to be here no it
- 11:26just has to be consistent and so for me it's
- 11:29like Good. And when people come back, they want
- 11:32to be recognized. That's a big thing. 3030, we
- 11:34did that great. And, you know, like eventually
- 11:37it was at 3030 for a period of time. And then
- 11:39I kind of. created some relationships you know
- 11:43with people that asked me to do other properties
- 11:46and so I kind of started to do other properties
- 11:48and and I would have different restaurants and
- 11:51then I'd have another restaurant another I had
- 11:53restaurants all over the country at one point
- 11:55by the ending point I had like 15 restaurants
- 11:57around the country and so I was traveling a lot
- 11:59so how what did that mean for my guests at 30
- 12:0230 who had like Grown to know me there, love
- 12:05me there. Did you find that to be a struggle
- 12:07and a suffer? You know what I did that worked
- 12:09really well was rather than... I knew like they
- 12:12wanted a kitchen connection. I already had a
- 12:14dining room of superstars. Right. Like the same
- 12:18servers that we started with and developed, only
- 12:21one would fall off that we didn't really maybe
- 12:24like that much and we kind of get them out. But
- 12:26we created a core of service staff that was impeccable.
- 12:30They knew their job. They knew the customer.
- 12:32They never made mistakes. And that was incredible.
- 12:35So that's the one element. The service piece
- 12:37was incredible because they knew everybody. And
- 12:41then the kitchen, like I knew everybody as well.
- 12:45Like they would bring me out to tables. I told
- 12:47them I want to be out to any local. I want to
- 12:49be out. And any new local, if they were from
- 12:52the area, we want to be out. We were in a hotel
- 12:53that was on the beach and it was a resort. So
- 12:56that was kind of the thing that made it super
- 12:59famous within. within a hotel field too. And
- 13:02you had this space for 15 years. Yeah, 15 years.
- 13:06That is a long, long time for a restaurant. It
- 13:09is. And I think it was really because of that
- 13:11connection. So we didn't really count on just
- 13:14like the hotel tourists to be in our hotel. I
- 13:16wanted locals. I've always had local restaurants.
- 13:19I had a little restaurant in Brentwood before
- 13:21that in LA. And it was like a neighborhood place.
- 13:24And I love the neighborhood connection. So I
- 13:26didn't want to have this place where people come
- 13:28on their vacation, you never see them again.
- 13:29But we would also get people come on their vacation
- 13:31and they would come back the next year. And they
- 13:33would come and eat like three times less because
- 13:35they loved us. I actually do that. I do that
- 13:37too. Like when I travel, I'll go back to the
- 13:40same place. Like, you know, yeah. Yeah, if you
- 13:43have a good experience. Yeah, why not? Well,
- 13:46so it's funny. The answer that most folks, most
- 13:48restaurateurs give me is between the food and
- 13:50service is what I got is service to being the
- 13:54top runner. And I think that's funny because
- 13:56so like the other night I went out to dinner
- 13:58and. The food was really good. The service really
- 14:01sucked. And that is, it's so hard to find good
- 14:06help. Well, it's like it kind of, you know, she
- 14:09was just bad, man. She just didn't clear the
- 14:11plates. It was like my water glass. It was those
- 14:15stupid things that irk me so bad because you
- 14:18have that ability as a server to make it. Like
- 14:22she like left some one of my friends drinks at
- 14:24the bar. She looks up. Oh, oops. I could see
- 14:27the light bulb go off and she runs to the bar.
- 14:29So now the drink is sitting there melting with
- 14:32ice in it. I'm just like, come on, man. You know,
- 14:34you could have this could have been better, a
- 14:36lot better. And it's it's just so unfortunate
- 14:40sometimes. So when restaurants I mean, I feel
- 14:42like people hold restaurants to such a high standard
- 14:44because they're going out and it's experience.
- 14:46And, you know, they really do put restaurants
- 14:49on a pedestal, which and that's fine. Nothing
- 14:51wrong with that. But to really hit that mark
- 14:55of food and service perfection, I can't say there's
- 14:59a whole lot out there that can actually do that
- 15:01properly. Yeah, it takes a lot of focus for sure.
- 15:03I think the biggest key for me at 3030 was I
- 15:06always had a mentality like I have to have good
- 15:08people around. If they're not good, I got to
- 15:10get rid of them. And I'm not a mean guy at all.
- 15:12Everybody who has worked for me will tell you
- 15:14that I'm not mean at all. But I'm also, if you're
- 15:17not good, you're going to like get encouraged
- 15:19to get better. And if you don't get better, you're
- 15:21going to be gone. And I'm quick to make those
- 15:23decisions because I think that you can't have
- 15:26those people, like you can't have that person
- 15:27that's just clueless. And it's nothing wrong
- 15:29with that person. They just, they're meant to
- 15:31be doing another job, not that job. When you're
- 15:33in the restaurant job, you have to be able to
- 15:36see a lot of things. Because there's a lot to
- 15:38be seen. You know, when you're maintaining someone's
- 15:40table, it's simple, but it's also very difficult
- 15:43because you have a lot of other things going
- 15:44on in the restaurant. When's your birthday? May
- 15:4712th. I'm a tourist. Oh, interesting. Yeah. All
- 15:50right. Very interesting. I think that, I don't
- 15:53know, I'm that bull that just, like, really has
- 15:55to take charge and then, like, gather good people
- 15:59around me. And, like, that was the same with
- 16:01the kitchen. I think the reason I was successful
- 16:03there is because I always kept and kind of bred.
- 16:07like good people. Yeah. Like Paula, Jeremy, and
- 16:10Pushkar all, and even all, all these people that
- 16:12work for me, they're Adrian and Uma and all.
- 16:14They had the quality of being like very strong
- 16:18and what they did, very focused on being great,
- 16:20you know, all of that. And it wasn't male or
- 16:24female. One time I was actually, our kitchen,
- 16:25like we had like seven women in the kitchen.
- 16:29It was wild. I love that. Yeah. I love it. We
- 16:32had strong women. We like, they were all just
- 16:35amazing. you know, powerhouse when it came to
- 16:37food and they've all done great things since.
- 16:39And I think like people came and went depending
- 16:42on what they had going on in their life, but
- 16:44they had. great times there. It's so wild. Like
- 16:46even like I go places sometimes and there's people
- 16:49that I like are in other areas that had worked
- 16:52for me for like a year, like, like Paula and
- 16:55Jeremy and all that work for me, like over all
- 16:58of them, at least over six years, you know? So
- 17:01the other ones that were a year or two, and then
- 17:03I still have these great like connections with,
- 17:06but. So I guess my question then would be the,
- 17:10these folks that you like have gone on to win.
- 17:14you know, receive Michelins and win awards and
- 17:18be on reality cooking shows, like they all came
- 17:22out of your kitchen. So speak to your leadership.
- 17:26What do you feel that your folks that work for
- 17:30you, how would they describe you as a leader?
- 17:33Because I've had some great, great jobs over
- 17:36the years and really bad leaders and really bad
- 17:40bosses. it will change your whole experience
- 17:44of of your job like where you almost want to
- 17:48quit like i love my job i love the guests i love
- 17:50this building i love my co -workers but man she's
- 17:53making it rough you know for me i think there's
- 17:57some people that are just miserable on their
- 17:58jobs and like i think the main reason is like
- 18:01we always had a lot of fun i'm like i i'm doing
- 18:05this job because i love it and i've always loved
- 18:07it and i'm doing what i love and and so that
- 18:11was You could see that in me. I'm always in a
- 18:14good mood. Like, if I'm in a bad mood, it's not
- 18:17good. But that rarely happens. That's like a
- 18:20rare occurrence. I'm always in a good mood. Even
- 18:22if I have some, like, rough things going on,
- 18:24I'm still in a good mood. And at work, I was
- 18:27just always having fun. We were just always having
- 18:29fun. And I think, like, it bred an environment
- 18:33where we all had fun. Like, and we would have
- 18:36tough times. Like, when a team from six until,
- 18:39like, nine, where you had that crunch time, man,
- 18:42it would get crazy. And if you had new people
- 18:44on the line and they're just, you know, they're
- 18:46not. cooking stuff right we'd be getting wild
- 18:49on them but at the same thing we're pushing them
- 18:51and they were getting better and better and better
- 18:53and better when you focus on those details people
- 18:55get better quick and and that's where i think
- 18:59that all of us like kind of grew together in
- 19:02the in those time frames where you know people
- 19:05got good quick and then we were just doing really
- 19:08nice food and then we're like for me too is also
- 19:11about i grew up on a farm and so i like I learned
- 19:15from an early age the importance of good quality
- 19:17ingredients that you're working with. And then
- 19:20when I worked, I went and worked with Michelin
- 19:22star chefs. And, you know, back in my early part
- 19:25of my career when there really wasn't, you know,
- 19:27you couldn't see all this stuff on TV like you
- 19:29can now. But back then you had to work with these
- 19:32great people to get those experiences. But we
- 19:34were – I worked with one chef in D .C. that we
- 19:37were buying the best ingredients in the world.
- 19:38So we would get caviar. And now you can go on
- 19:41Instagram and see people serving caviar. you
- 19:44know, white truffles, this kind of things all
- 19:45over. Right. But back in the, I didn't know what
- 19:47that was. I didn't know what a white truffle
- 19:49was. And so to get it, a box of these white truffles
- 19:52come from like Piedmont, Italy and open it. And
- 19:55when you smell that, you were like, wow, this
- 19:57is incredible. your eyes open to these ingredients
- 20:01that nobody else was ever seeing only the elite
- 20:04you also spent some time in florence right yeah
- 20:06and even in florence was an eye -opener for me
- 20:09because when i went to florence and lived there
- 20:10it changed my mind about food because in america
- 20:13at that time there was only you know this was
- 20:16a long time ago so this was like when you would
- 20:18go to a restaurant it was all like spaghetti
- 20:19and meatballs nobody had risotto on the menu
- 20:22because nobody knew what risotto was yeah risotto
- 20:25is great right but you didn't have that you didn't
- 20:28have they weren't bringing like porcinis and
- 20:31these kind of things yeah and and so you didn't
- 20:33see like real italian food like we would get
- 20:36over there i would go and get like a wild boar
- 20:39ragu on top of a soft polenta and you were like
- 20:42Oh my God. Sounds fantastic. Yeah. You didn't
- 20:44have that. And you just got Americanized Italian.
- 20:48So that like made me first realize that, okay,
- 20:51traveling is the key to understanding food better,
- 20:54right? To real food better. And so I started
- 20:57to travel a lot and then I, and I wanted to see
- 21:00like how food was supposed to be and how it was
- 21:03supposed to taste. Cause you couldn't really
- 21:04replicate it if you didn't know what the flavor
- 21:06was. Right. So I wanted to really travel a lot.
- 21:11Cooking something. Didn't you do something in
- 21:13Jamaica? Yeah, I did something with a friend
- 21:15in Jamaica. I used to go to Jamaica a lot as
- 21:17a kid. My dad, he like brokered strawberries
- 21:21out of Jamaica. And so we used to go down there.
- 21:23And those experiences too, when you go there
- 21:25and the first time, that was my first, I think
- 21:27there in the Bahamas were my first taste of Caribbean,
- 21:30right? And then I've had a restaurant in the
- 21:33Cayman Islands called the Brasserie for, it's
- 21:36going to be our third. 30 -year anniversary this
- 21:38year. Brasserie, huh? Yeah. That name sounds
- 21:40familiar. I know. It's such a basic name. No,
- 21:43Pushkar's new restaurant. Oh, yeah. Exactly.
- 21:46Boca Brasserie. Yeah. And Pushkar was actually
- 21:48a sous chef for me there. Yeah. Pushkar is like
- 21:53the ultimate kind of American dream story. He
- 21:57came and worked with us at 3030 right from...
- 22:00you know, right from India. Like, well, he'd
- 22:03gone to culinary school and then he came and
- 22:05worked on like a visa for a year and a half,
- 22:07like a travel student visa and worked with us.
- 22:11And then from that connection I had with him
- 22:13there, realized how great he was. He couldn't
- 22:16stay in the U .S. He had to go work somewhere
- 22:18else. So he went and worked in Doha at the Ritz.
- 22:20And then I plucked him out of that to go work
- 22:23in Cayman for me. And so he was down there. And
- 22:25then he went. back to India, and then from a
- 22:29Top Chef guy who'd plucked him out of that, which
- 22:31is kind of wild, right? It's like all these,
- 22:34like, really small world stories. He was, like,
- 22:36in Doha, and he, like, he met, like, one of the
- 22:40guys that was doing Top Chef at the time was
- 22:42doing an event there, met Pushkar. And I know
- 22:46this kid's a friend of mine from South Florida
- 22:49because he used to be at the Naples Ritz, and
- 22:50we had done a couple things together. And he
- 22:53was in Doha, and he, like, gets handed this Indian,
- 22:56you know, cook at the time. And he's like, oh,
- 22:59yeah, this guy's going to show you everything
- 23:00to do the big thing they were supposed to be
- 23:03doing there, the event. And he's talking to Pushkar,
- 23:06and Pushkar goes, yeah, I know America. Yeah,
- 23:08he used to live in Florida. Yeah, I know Dean
- 23:09Max. That's so funny. How funny, right? Wait,
- 23:12Dean, we're only on page one, Dean. I know. We're
- 23:14never going to make it through. I have so much
- 23:15to ask you. Sorry in advance, everyone. Going
- 23:17to be a four -hour episode because we have so
- 23:20much to talk about. There's so many stories.
- 23:24Yeah, you'll have to edit it down. I do have
- 23:25actual questions for you. No, we're not editing
- 23:27a thing. Here we are. We're forking around. This
- 23:29is what we're doing. And questions. I'm going
- 23:33to ask you questions. Uh -oh. Uh -oh. Not hard
- 23:36ones. So we have a lot of... entrepreneurs that
- 23:41listen in for business growth tips, restaurateurs,
- 23:45budding chefs. Give me three pieces of advice
- 23:50you would give these folks that are maybe thinking
- 23:53about opening a restaurant or a business in general.
- 23:55Just three pieces of advice that you would love
- 23:59to share with them. Well, somebody opening a
- 24:01restaurant, I think there's realize that you're
- 24:05not just cooking. It's like it's a business.
- 24:09You have to think of all the pieces around that.
- 24:11You have to be able to do the balance sheet for
- 24:15it. And if you don't know how to do that, you
- 24:17better find somebody who you can trust to mess
- 24:20around with that for you. Yes, you're going to
- 24:22do the cooking piece, but you better have the
- 24:24front of the house piece taken care of mentally
- 24:26as well. And then on top of that, you better
- 24:28be ready to market it yourself. I know I have
- 24:31a lot of cooks that work for me and chefs that
- 24:34work for me. In the past, I, you know, have been
- 24:38like, wow, I don't do social media, chef. I just
- 24:41cook. I'm a cook. I'm like, well, then you're
- 24:43always going to be a line cook in the restaurant.
- 24:45Is that what you want? If that is, that's fine.
- 24:47But if you want to be a chef, you want to have
- 24:49your own restaurant, you better learn. every
- 24:51piece of the restaurant business and if you don't
- 24:54understand that or try to understand it at least
- 24:56then you're going to have a tough time so i think
- 24:58understanding the whole piece of the business
- 25:00is key and don't bite off more than you can chew
- 25:02i think a lot of people say oh that's like 200
- 25:05seats i can make start counting how much money
- 25:07they're going to make but they don't understand
- 25:08that the labor for that and it's going to be
- 25:11slow times and if you don't control that you're
- 25:13going to have a lot of loss so so i would say
- 25:16start small and grow from there that would be
- 25:18my suggestion start small understand every piece
- 25:22of your business and you should be, and have
- 25:26a good base. Obviously you have to have a good
- 25:28base. You know, I always tell, I'm always mentoring
- 25:30young people. Like people come to me all the
- 25:32time. My kid wants to be a chef. What should
- 25:33they do? What school should they go to? And I'm
- 25:36like, they need to work for the best possible
- 25:39chef they can. To me, I never went to culinary
- 25:42school. Like I went to college and I have a business
- 25:45degree, but I was like, I wasn't going to go
- 25:47to culinary school. And I was like, you know
- 25:48what? Let me just. Work in a restaurant and see
- 25:51what happens. So a friend of mine hooked me up.
- 25:53His dad had a lot of big restaurants. And I went
- 25:57to work, you know, for one of their great restaurants.
- 26:00And I never turned back from that. What I realized
- 26:03by doing that is, like, if you're able to go
- 26:07in the kitchen and work and just say, hey, you
- 26:09know what? I don't know anything, but I'm okay
- 26:11with being dumb in the kitchen for the first
- 26:13couple months. And I'm going to absorb it all.
- 26:16And you get in there and you just put your head
- 26:19down and learn as much as you can. You're going
- 26:21to come up and you're going to do well, but you
- 26:24have to work for the best. So that's the key.
- 26:27And even if you don't want to do fine dining,
- 26:30I always tell people, go into fine dining to
- 26:31start. Because in fine dining, not only do they
- 26:34teach you about work ethic and style of how to
- 26:39work, you're going to have better products. And
- 26:42it's always easy to like... Kind of dumb that
- 26:44down. But if you never got that experience, it's
- 26:47hard to understand it. I'm going to jump out
- 26:49of my chair in excitement because I wanted to
- 26:51cut you off so many times in that sentence. Because
- 26:55I wholeheartedly agree with every little bit
- 26:59of it. So with Flavor South Florida Restaurant
- 27:02Month and my marketing company that I've had
- 27:04since 2018. Oh, man, I have to just be. I got
- 27:11a pain right now. Like, the amount of restaurants
- 27:14that open up that come to me and go, hi, I just
- 27:17opened up a restaurant. What do you charge for
- 27:18marketing? What should I do? This, that, the
- 27:19other thing. I said, well, what's your budget?
- 27:21Well, I don't have a marketing budget. I'm like,
- 27:23you can put the best steak in the planet on the
- 27:29plate inside the restaurant. But if nobody knows
- 27:32about it. Yeah. What? I know. What right now?
- 27:39Blows my mind every time, every time, every time.
- 27:42Yeah. And like that is to me like so for you
- 27:47to say like look at the big picture of it. So
- 27:50many restaurants that I know don't. Yeah. And
- 27:54it frustrates me so badly because by year three,
- 27:58you're trending up, trending down, or you're
- 28:00going to plateau, right? Right. If you're not
- 28:02trending up, you know better than I do, but if
- 28:05you're not trending up by three. You're probably
- 28:07going to close your door shortly after. Now,
- 28:09year one and two, you're probably going to be
- 28:10in the red. Right. Am I right? Exactly. It takes
- 28:13time to build. Yeah. But there's a very specific
- 28:17turning point in restaurants specifically. Year
- 28:21three, man, it's like I had a great mentor. His
- 28:24name was Dave Minutia. Minutia, was that his
- 28:27last name? It was a while ago. And he owns a
- 28:29restaurant group up in Orlando called Restaurant
- 28:31Partners. taught me so much of this piece of
- 28:35it over the years. Now, I've had fantastic leaders
- 28:38and bosses over me. My steakhouse in New York,
- 28:40I talk about all the time. The bagel store that
- 28:42I grew up in working in, those pieces I took
- 28:44away over the years from each and every individual,
- 28:46one of my bosses. I mean, man, I had good ones,
- 28:50really good ones, and one bad one out of 10.
- 28:54But yeah, I mean, I think that's really great
- 28:57advice. I think It's so important for someone
- 29:00to have a mentor and a leader and the amount
- 29:04of calls you get and the amount of calls I get.
- 29:06Like people asking just about how to start a
- 29:08business, how to run a social media, how to just
- 29:12pick my brain. That's a big question I get. Hey,
- 29:14can I pick your brain? And I always joke and
- 29:17say, I'm going to get a T -shirt made up, say,
- 29:18can I pick your brain? I'm like, man, there's
- 29:21not much left up here in my brain. I keep picking
- 29:23it out. But man, oh, man. Well. you know, the
- 29:27girl that got away, you know, that girl, everyone
- 29:30has one, the girl that got away. Tell me about
- 29:33the restaurant that got away. Tell me about a
- 29:37concept you always wanted to do, but you never
- 29:39did. This episode is sponsored by Altima Caviar.
- 29:43Experience exceptional. Visit them at AltimaCaviar.com
- 29:47.com. I think the concept that I've always kind
- 29:51of wanted to do was, uh, it was, it was more
- 29:54of like a Polynesian style concept. Cause I have
- 29:56this like weird and infatuation with Hawaii you
- 29:59know I think growing up in a time with Magnum
- 30:02PI and like Hawaii Five -0 and all that and I
- 30:05surf and I grew up I was gonna ask if you were
- 30:07a surfer yeah you're giving me surfer vibes I
- 30:09surf and I play beach volleyball and I like I'm
- 30:12definitely a beach dive I'm like do all those
- 30:14things and and so you know Hawaii for me was
- 30:17always like a magical place and I'd never gone
- 30:20until like you know I think like my I think my
- 30:23late 20s and it's kind of like That food has
- 30:27always been like really intriguing to me and
- 30:29tiki and like that whole tiki concepts, like
- 30:32really a big thing for me. What would a Hawaiian
- 30:34vibe menu look like here in South Florida? Well,
- 30:38I think like, you know, the problem with that
- 30:41is like, okay, when you go to these tiki restaurants
- 30:43and I don't want to like, like call anybody out,
- 30:46but when you go to these tiki restaurants and
- 30:49they have. you know like they they just don't
- 30:53do the details right that's the thing they make
- 30:55a tiki restaurant some of them might put the
- 30:57cool glassware right and then their food is garbage
- 31:00it's all frozen you know the frozen coconut shrimp
- 31:03comes in the box we all know who you're talking
- 31:05about so it's like but it's just like do those
- 31:08things right when you go to like when you go
- 31:11like to when you go somewhere to like Asia and
- 31:14you have these great items like Put those things
- 31:18together. Put items together from Singapore,
- 31:20from Thailand, from Vietnam, from Hong Kong.
- 31:24And you're on this menu with these great cocktails,
- 31:27you know. And if you can do that, you could create
- 31:31a really special place. And I think that that's
- 31:34one of the restaurant concepts that I think I've
- 31:37always kind of wanted to do is a restaurant like
- 31:40that. And I have little versions of it when I
- 31:42make those items in my restaurant. There's none
- 31:44around here like that. No. There isn't. I'm picturing,
- 31:47like, maybe some hula dances. Yeah, I think Look
- 31:49Colonial tries to do. Everyone gets laid. Everyone
- 31:52gets laid. Yeah, right. Delays with flowers.
- 31:55And the thing is, like, I think I just like the
- 31:58style of it. Like, Look Colonial, I think, and
- 32:00Del Rey, actually, they do a good job. They're
- 32:02a bigger company, and they do a good job of giving
- 32:05you that feel of tropical and an elegant environment,
- 32:08and they do a pretty good job. But I think, like,
- 32:11nobody that can think of does, like, a super
- 32:13fine version. I think you should do it. Which
- 32:16I'd like to, I know. But anyway, that's kind
- 32:19of the concept that, you know, the rest of the
- 32:22concepts I've done, I think. So, and here's a
- 32:24funny thing. I feel like, back to, you had mentioned
- 32:27before the word consistency, and I love how you
- 32:31explained it as such of, if you're putting the
- 32:33fork and the knife in the X shape, that's fine,
- 32:36but be consistent and keep doing it, right? There's
- 32:39a reason McDonald's is what McDonald's is. If
- 32:41you go to McDonald's and anywhere in the world.
- 32:45And get the same, I don't eat McDonald's, but
- 32:47it's the same. What is the Big Mac? So I don't
- 32:50have a Big Mac. Right. So I think it's, it's
- 32:53important. So to your point of the, the Polynesian
- 32:55concept, if you're doing Polynesian, you're doing
- 32:57Polynesian and you're doing it perfect. Pushkar,
- 33:00stage. It's, it's an Indian concept for our,
- 33:04it's so how I perceive it or Ila rather. Ila,
- 33:07yeah. Yeah. I met Nila. You do it and you do
- 33:11it right. You do it the best you can do. Right.
- 33:13And I say that all the time with restaurants.
- 33:15It's like sometimes they have their concept and
- 33:18then they're struggling and they start like navigating
- 33:20and diverting. And I'm like, whoa, whoa, whoa,
- 33:22whoa. What are we doing here? So like, oh, it's
- 33:24fine dining. So we have to. But it's Super Bowl
- 33:28Sunday. I mean, I worked at Capitol Grill and
- 33:31Gardens for a lot of years and we closed on Super
- 33:35Bowl Sunday. Because you know what? That was
- 33:37not their guest. That was not their guest. They
- 33:40weren't going to throw the games on. And that
- 33:43was that. Right. If you're a sports bar, it's
- 33:46your day. Right. That's your day. Rock and roll,
- 33:48right? Don't try to be a sports bar if you're
- 33:49not, right? Yeah. And that is something that
- 33:53I think you do so well and recognize so well
- 33:56that so many don't, which is frightening. Product's
- 34:00the main thing. I think that's one thing that
- 34:02I made sure that I gave. to anybody who's worked
- 34:05under me now whether they had came with some
- 34:07of that of their own as well that's fine but
- 34:10i was always pushing that like we didn't sit
- 34:12at home i didn't sit at home like having a dream
- 34:15about asparagus and say i'm gonna make this dish
- 34:18with this crazy asparagus thing going on i didn't
- 34:22do that we like i looked at the market i looked
- 34:24at what fish do we have that are super fresh
- 34:26right now and like and a big thing too was like
- 34:29menus like I was really adamant about the pieces
- 34:32of the puzzle that make you do great things.
- 34:36And there's a lot of times I always say, like,
- 34:39there's a lot of great chefs in Florida, right?
- 34:42But there's also a lot of bad systems in Florida
- 34:45that keep the chefs from being great. And let
- 34:47me give you an example. Like, a lot of times
- 34:50in a hotel environment, they'll have a menu and
- 34:53they're like, we want this menu to be laminated
- 34:55and plastic so it doesn't get dirty. three fish
- 35:01on that menu that are always going to be around.
- 35:04That laminating menu thing is, it's like so gross
- 35:06to me. It's so gross. Just print paper. I'd rather
- 35:09you give me a paper menu and throw it out at
- 35:11the end of the night. Seriously, print it on
- 35:14paper. Not only is it disgusting, but it does
- 35:18something to the kitchen. It makes you decide
- 35:20on one or two items that you're going to always
- 35:23get. Now, you know you're going to get farm -raised
- 35:25salmon year -round, so you'll see salmon on that
- 35:28menu. Instead of seeing, like, right now you
- 35:30should see pompano because pompano, the season
- 35:32just started, right? And you've got a lot of
- 35:34Florida pompano going on. Ma, he's done. And
- 35:37then that's why the price goes up. So everything
- 35:40should be about. And then you talk about a business
- 35:43angle of that, too. It's price. It's like people
- 35:45ask me, too, how do I know what to buy? Go to
- 35:49the grocery store. If it's cheap or it's on sale,
- 35:52it's probably because it's in season. When tomatoes
- 35:53are plentiful and seasoned, they're cheap. And
- 35:57then in the winter, they're like $6 a pound.
- 35:59And then, you know, okay, well, I got to use
- 36:01something else, right? So go into the market.
- 36:04Look at the products and buy. And that's what
- 36:07he did. Like when I came here, I was coming from
- 36:08California. So California had all these awesome,
- 36:11like it's cheating in California for the chefs
- 36:14because of the fact that they have such good
- 36:17products. So you go to a farmer's market there
- 36:18and I'd have a farmer's market right outside
- 36:20of our restaurant like twice a week. So I would
- 36:23just knew all the vendors. They were all coming
- 36:25from Central Valley. But when you walked in that,
- 36:28there's a guy who. Just does dates. And I didn't
- 36:31know there were 10 types of dates. Yeah, there's
- 36:32like more than that even. But he would bring
- 36:35dates and then he'd be date syrup, date puree,
- 36:38you know, and there would be like dehydrated
- 36:41dates and there'd be honey dates and bari dates.
- 36:43And you're like going through and tasting all
- 36:46these different dates. Fascinating. You're like,
- 36:47what? I want to try the honey dates. That sounds
- 36:49yummy. I know. So when I came to Florida, Florida,
- 36:52like we really looked around and said, wow, we
- 36:55need to do a lot more with products in Florida.
- 36:58And at that time, there was a lot of small farms
- 37:00that all the farms you hear about now was just
- 37:02starting. And we like made sure that we were
- 37:06using them and growing products. I feel like
- 37:08we're coming a very long way with our culinary
- 37:11scene in South Florida as far as farming and
- 37:14sourcing and really being a little more aware
- 37:17of what we're producing, eating. And I think
- 37:20a lot of the chefs are really. Getting there,
- 37:23sinking their teeth into it, which is really
- 37:25nice for me as a diner because I want to put
- 37:28good quality food in my body. Right. I think,
- 37:31well, there's a lot of things have changed in
- 37:3320 years since I've had that restaurant. There's
- 37:36a lot changed. So Florida. I grew up in Florida,
- 37:40so I understand what the coast of Florida has
- 37:42been. And in the last 20 years, Florida has become
- 37:45this huge destination. We hear it all the time,
- 37:47how many people move to Florida every year, right?
- 37:48And that's not stopping. It keeps growing and
- 37:50growing and growing. They're all going to Stewart.
- 37:52I swear to you, they're all going to Stewart.
- 37:55We've seen the real estate here go crazy, right?
- 37:58So we know Florida's a huge destination. Well,
- 38:02it used to be a tourist destination. So we're
- 38:04seeing summers are not as slow as they used to
- 38:06be. Now we're getting more of these people who
- 38:09have year -round jobs, and they're not going
- 38:12away in the summertime as much. So we have business
- 38:15more. And so I think the whole model of Florida
- 38:19is changing. So back in the old days, you had
- 38:21a tourist restaurant. People came during the
- 38:23tourist season, and it was basically like just
- 38:26feed the tourist, give them something cheap.
- 38:28And that's what a lot of mentality of restaurants.
- 38:32Well, there's that Cracker Barrel up on Counter
- 38:34Highway. That thing's been there forever, huh?
- 38:36I remember sitting in that little rocking chair
- 38:38when I was, sheesh, probably 12 years old. And
- 38:42now I'm taking my son, who's now 14, sitting
- 38:45in that rocking chair. That same rocking chair,
- 38:46right? Yeah, cool, right? I just thought of that.
- 38:48That's so funny. But yeah, we're due for a little
- 38:50Cracker Barrel visit, actually. I haven't been
- 38:52there in a minute. Some pancakes. So tell us
- 38:56a little about... djm hospitality what that is
- 39:00and what that provides and and and does for for
- 39:04restaurateurs and okay well um i by my restaurant
- 39:08group called djm restaurants i started this back
- 39:12in i think 2004 and it's kind of when i kind
- 39:16of started to develop more restaurants outside
- 39:18of just having one and it's not what i tell chefs
- 39:21now it's like if you know You grow up doing a
- 39:24restaurant and a lot of them are like, well,
- 39:26am I going to be behind the line forever? I go,
- 39:28not if you're a good business person because
- 39:29you keep growing and teaching other people. And
- 39:32I never really got back to the one of the points
- 39:34that makes that possible is customers want to
- 39:38see you as a chef. They want to see the chef.
- 39:40They want to see a kitchen presence. So I knew
- 39:43at my first restaurant with 3030 in Florida that.
- 39:47If I was going to have to go to my other restaurants
- 39:49on a Saturday and be gone for four or five days
- 39:52to go to see three other restaurants, what was
- 39:55I going to do about this flagship that I had?
- 39:58I knew I had to bring faces out. other than myself
- 40:02to the kitchen. So when I had, if you were a
- 40:04local at 3030 and you came in and it was your
- 40:07Saturday night and I came out to say hello to
- 40:09you and well, how's it going? I'm catching up.
- 40:11I'm like, and then, you know, coming by and,
- 40:14and cheersing a glass of wine with you towards
- 40:16the end. I'd be like, I'd bring Paula out. So
- 40:18she was my sous chef. I'd be, have you met Paula?
- 40:20Paula's my sous chef. And then Paula would feel
- 40:23comfortable talking to you. Right. And you'd
- 40:25create a pond with Paula. And then. Jeremy was
- 40:27my junior sous chef and I bring Jeremy out. And
- 40:30then, and then, and then if I wasn't there, Paul
- 40:32and Jeremy would come out. So no, I wasn't there,
- 40:35but you still got the kitchen feel. So you didn't
- 40:38feel like, oh, we went, but Dean wasn't there.
- 40:40So it wasn't the same experience. No, you got
- 40:43the same experience. You might not have seen
- 40:45me and I'll catch you next time, but you got
- 40:48the full experience of the front of the house
- 40:50really took care of you. And the back of the
- 40:52house really took care of you too. So I think
- 40:54that, that. For me, as a restaurant group, that
- 40:57hospitality piece is everything. So what I did
- 41:01was I started to do a lot of restaurants with
- 41:03hotels. This was a time, too, where hotels were
- 41:07like, realize we can't do food right. Yeah. So
- 41:11if they had a hotel. Yeah. People were going.
- 41:13That's a newer trend. Good point. People were
- 41:15going out of the restaurants in the hotels to
- 41:18local places. They're like, well, we want to
- 41:20go to a good local place. So hotels identified
- 41:23that. over 20 years ago, right? And they said,
- 41:27well, we got to have a named chef in there because
- 41:30it's going to add value to our hotel, you know?
- 41:33And, you know, they could charge more for a room
- 41:35then. When you think about it, when you go, if
- 41:37you go to New York and you stay in a fancy hotel,
- 41:39they probably have a really cool restaurant.
- 41:41You're going to have one meal there, right? And
- 41:43they're not expecting you to dine there for the
- 41:45whole time, but they also brought you in. You
- 41:48might've stayed there because, wow, they have
- 41:49this cool, you know. john george restaurant or
- 41:53something you know but that's that's true i mean
- 41:55yeah and that's funny you say that because when
- 41:57i was in london i stayed i was only there i was
- 42:00supposed to be there for a few days like five
- 42:01days and i kept extending it and extending it
- 42:04every day i went down i made friends with the
- 42:05concierge and then i made friends with the bartender
- 42:08and then i made friends with the guy with the
- 42:10guys in the restaurant and and by day 10 i didn't
- 42:15go home i was like i went i went by myself and
- 42:18so i kept i'm like all right i'm like i'm gonna
- 42:21And I just kept going down. You know, the concierge
- 42:24and I, we went out one night. He took me around
- 42:26to Piccadilly Square, whatever, down there. He's
- 42:29like, do you want to go with me? I'm sure you're
- 42:31around. I said, yeah, man, let's go. And I have
- 42:34friends over in London, too. So it wasn't like
- 42:36a stranger in the town. But it was just really
- 42:39nice. Eight at that restaurant, to your point,
- 42:42in that hotel. It became my home for 10 days.
- 42:46Yeah. If you can read that great experience,
- 42:48people want that. I mean, I gave them all my
- 42:51money. It was 5 o 'clock, 6 o 'clock. I was down
- 42:54at the bar. My guy was making me my drink by
- 42:56day two or even on the cruise. I went on a cruise
- 42:59a couple months ago with a bunch of content creators.
- 43:01It was a Virgin Voyage content creator cruise.
- 43:03Yeah. By day two, the bartender on the fifth
- 43:07deck, I forgot his name. damn, did he make me
- 43:12a good martini every day, every day, every day
- 43:15on that. And he didn't even have to ask for it.
- 43:17He just walked up. By day two, I did. Yeah, you're
- 43:21like, no, they know. They know. They're good
- 43:23on those cruise ships like that, you know. Vesper,
- 43:27it was a Vesper martini. A Vesper martini. A
- 43:29good drink, right? Oh, man, that was good. And
- 43:33I think that's the key to these experiences that
- 43:37you have to create as a restaurant. You have
- 43:39to have people that you trust doing that. So
- 43:41for me, what I was selling to hotels and that
- 43:43was the fact that I'm just going to pop this
- 43:47place open for you. Because there are companies
- 43:50that just do that. They're like, we know how
- 43:51to design it and the plateware and all this.
- 43:53And I do all that as well. But then they just
- 43:55disappear. But for me, it's not the disappearing.
- 44:00Like you can design a beautiful restaurant with
- 44:02all the right plateware and the good flow and
- 44:03all that stuff and then set it there. It has
- 44:06no personality yet. You have to give it a personality.
- 44:08You have to have people. You have to have a culture.
- 44:11And the culture is the big thing. So the culture
- 44:14is what I create. It's a culture of, you know,
- 44:17back in the old days. The chefs that I worked
- 44:19for were crazy, and the servers hated them. And
- 44:21you probably know these people, right? Because
- 44:23when you go back in the kitchen, you're scared.
- 44:25Are they going to make you cry? Oh, I never went
- 44:26in the kitchen. They were just jerks, right?
- 44:28And I used to tell my— It was intense back there.
- 44:31When I first stepped foot in a restaurant, oh,
- 44:35gosh. Okay, so it was 98, and it was 98. And
- 44:40you don't walk in New York in a steakhouse five,
- 44:45six hundred dinners. Yeah. You do not. go anywhere
- 44:48near that kitchen i mean do you want to die the
- 44:51chefs in that were just they're just like like
- 44:53chaotic and crazy don't go there no i would talk
- 44:56no i drew i kind of raised all the people under
- 44:59me to think differently with that because i saw
- 45:04what i saw was like servers crying and they're
- 45:06in the side stage get it together and they would
- 45:09go out and i'm like I don't want that. I don't
- 45:12want the servers hating me. They have to go to
- 45:14the table and promote me as a chef, right? They
- 45:16have to promote what I'm doing and promote the
- 45:18concept. I want them to love what we're doing
- 45:21and feel like a part of the team. So I would
- 45:24have these. cooks that had been working in other
- 45:26places where they were taught this negative environment,
- 45:28kitchen, front of the house, back of the house,
- 45:30and we're always fighting, right? And we're better
- 45:32than you and blah, blah, blah. And I'm like,
- 45:35no, dude, we're one big happy family. They have
- 45:37to do a great job out there. And I'm like, if
- 45:39you screwed something up in the kitchen, I'm
- 45:41like, okay, you go to the table. Forget the server
- 45:43comes back. No, let the cook take it out to the
- 45:47table and see the customer and have to deal with
- 45:50that side of it and say, hey. oh shit, I have
- 45:54to like, I, you know, this person's mad. And
- 45:56like, it becomes a different thing for them.
- 45:58Now they understand why the servers back there,
- 46:01like all bummed out that things, something's
- 46:03not right for the guests because they have to
- 46:06deal with the guests and the guests can be mean
- 46:08sometimes. And so I think like, I think like
- 46:12teaching them, like we're all in it together.
- 46:14We're a part of one team. That's so crucial.
- 46:17And that's what I think that Paula. Jeremy, Pushkar,
- 46:22Neve, David, Brad, Adrian, all these people that
- 46:26have great restaurants. Adrian, too? Yeah. Adrian
- 46:30worked for me for 10 years or more. Holy, the
- 46:33list keeps growing, man. Get Adrian on the phone.
- 46:35Have you ever had Dave and Brad from Even Kiel?
- 46:36They were great. They worked for many years,
- 46:38too. I've eaten at Even Kiel. I don't know them,
- 46:40but I've eaten there. Yeah, they all worked in
- 46:42the same system. So Brad and Dave worked for
- 46:44me in multiple places. Yeah, you need a reunion
- 46:47party. Well, you know, I used to be bummed because
- 46:51in James Beard, we used to always go do the James
- 46:54Beard dinners in New York. When it was in New
- 46:56York, you used to do dinners at the house. Those
- 46:58were so great. So I would take all of the shelves
- 47:02off. We'd do dinners where it was like Jeremy,
- 47:06Brad, Dave, Paula, Pushkar, Niven, all of them.
- 47:10Did Brad Kilgore work with you at all? No, Brad
- 47:13Kilgore. Different Brad. Yeah, different Brad.
- 47:15But I know Brad. He's a good friend too. But
- 47:17that whole crew, we used to always be able to
- 47:20get together a lot. That was the best part. So
- 47:23for me, what happened, the reason I grew this
- 47:25restaurant group is because I had all these guys.
- 47:27You have somebody like Paula who's growing up
- 47:29under you. She wants to do more for herself,
- 47:32right? So you have to move them up. And if you
- 47:34don't move them up, you're going to lose them.
- 47:36They're going to go somewhere else, right? So
- 47:38for me, I opened new restaurants. I could put
- 47:41that chef in there. Okay. Okay. Well, you're
- 47:43going to be the exec chef here and now you can
- 47:45make more money and you'll have your own gig.
- 47:46And then I'm just going to come and check on
- 47:48you and give you guidance and all that. And then,
- 47:50so I grew up, I had restaurants in Ohio and Dallas
- 47:52and Los Angeles and Long Beach and, and Connecticut
- 47:55and Baltimore. So, you know, Niven was my chef
- 47:58in Baltimore. He was my chef at Chica Lodge in
- 48:00the, in the Keys. He was my chef in the Cayman
- 48:03Islands. And then he opened, he opened Guy. Yeah.
- 48:06And Guy. Yeah. And so, and then, you know, Pushkar,
- 48:09like I said, he flowed all around. He was at
- 48:11my LA. restaurant as well he put my california
- 48:14restaurant on the map him and dave when they
- 48:17opened that i have to give credit to them they
- 48:18they really like we would go to the market but
- 48:21they kept everything going so they took like
- 48:25the guidance like that i would give and they
- 48:28embraced it a lot of guys fight it they're like
- 48:31oh i don't want to buy that chef i don't get
- 48:32this you know you have to do the work you know
- 48:35right now i'm driving up to my restaurant And
- 48:38Vero, Tradewinds, right? Tradewinds 41. If you
- 48:41guys haven't been, you have to come. You're in
- 48:42Stewart. You get to these areas once in a while.
- 48:46I haven't been. I have to come. You have to come.
- 48:46It's a great spot. Totally down. Anyway, I'm
- 48:50in South Florida. So every week when I go up
- 48:55there to visit them, I stop by Aioli Bakery because
- 48:58they're the best bakery and good friends. Why
- 49:03weren't you at the dinner at the Michelin? Yeah,
- 49:06I was in New York. Michael Aioli was there. I
- 49:08was going to say, Pushkar, Paula. They were
- 49:10all there. Yeah, they're all good friends of
- 49:11mine, too. And I got to say, it's funny. Speaking
- 49:13about Paula, I adore her demeanor. I adore her.
- 49:19She's so profound. I love how she speaks and
- 49:22delivers. And I just was listening to her just
- 49:25the other day talking. i've really gotten to
- 49:29like just know her over time a little bit more
- 49:31and especially coming on the show and everything
- 49:35you know but she i can't even describe i wish
- 49:41she's precise right yes but it's so she's so
- 49:45yes precise that you can't you can't argue with
- 49:48what she's saying you agree or disagree she's
- 49:50speaking fact out of her mouth yeah and when
- 49:53she's talking i'm listening and i'm like she
- 49:55but she says it with with such a beautiful demeanor
- 49:58and tone that it's like jeremy and Pushkar wouldn't
- 50:02agree with that Well, you talk about like, no,
- 50:07but she also has a lot of experience. I mean,
- 50:09she looks young, but she has a lot of experience.
- 50:13I mean, she's been through a lot. She's seen
- 50:15a lot of kitchens. She's been in the restaurant
- 50:21a lot of days. She understands the business end
- 50:23of restaurants. She understands the kitchen end.
- 50:26She's a great cook. Paula, back in the early
- 50:30days when we had 3030, was the first one to do
- 50:32the TV stuff. Because, you know, we had some
- 50:35friends in TV and they asked me to do TV stuff.
- 50:38And I was like, no, I don't want to do TV stuff.
- 50:39I'm like, I just didn't like dealing with the
- 50:41production stuff. But Paula went and did Hell's
- 50:44Kitchen and did amazing. And went all the way
- 50:47to the end. This is back when Hell's Kitchen
- 50:48was like. One of the top, you know, top shows
- 50:51was getting like millions of viewers every week.
- 50:53And it was really cool experience. We used to
- 50:55have parties at the restaurant every week and
- 50:57she did incredible. She should have won. It was
- 51:00like, that's a rigged thing. She's a winner in
- 51:03my mind. Yeah. She was so far above everybody.
- 51:07What's Paula got to say? As Dean was sort of
- 51:11growing and expanding into the company at the
- 51:13time, Dean was the executive chef of the restaurant.
- 51:15I was a chef de cuisine. And he was spending
- 51:18less and less time with me. So at the time, we
- 51:20said, I need to have a sous chef with me here
- 51:23to be able to help have oversight of the restaurant.
- 51:26So Jeremy was the first sous chef that we ever
- 51:29hired and essentially the first. manager that
- 51:32i had to manage right i was managing cooks but
- 51:34he was the first manager for sous chef that i
- 51:36had to manage in my uh role and i remember meeting
- 51:40jeremy you know coming straight down out of jacksonville
- 51:43what was this how long ago this was let me think
- 51:46back on this 20 22 Geez, 20 years ago? He was
- 51:52a baby. Yeah, he was a baby. I think Jeremy was
- 51:54like 21 years old. And I don't know, was he like
- 51:5750 now? No, I'm kidding. He's not 50. It was
- 51:59a while ago. He was a baby. He was 21. I was
- 52:01probably in my mid -20s. Right. And so both Gene
- 52:05and I fell in love with Jeremy. The energy that
- 52:08he has now, his passion existed back then, even
- 52:12as a young cook, as a young guy. And I remember
- 52:15we would just get busy. tamper tantrum in the
- 52:22kitchen and kicking the stove and slamming the
- 52:25doors and I'm like, whoa, whoa, whoa. What did
- 52:28he think? Did he think he was like Gordon Ramsay?
- 52:31Yes. He's having Gordon Ramsay vibes. He's having
- 52:33Gordon Ramsay vibes. You know, he was, he came
- 52:35up in that, you know, in an environment like
- 52:37that as he was a young cook where he was training
- 52:39and so he saw that. Sure, and we got, I got frustrated
- 52:42too and, you know, I had my own Gordon Ramsay
- 52:45moments in the kitchen a lot. Some of these old
- 52:47chefs will tell you. But I was like, oh, my God,
- 52:50this guy's this kid's going to have a tampon
- 52:52tantrum. I got to stop that. We're not going
- 52:54to be slamming the stove because they're going
- 52:55to break and we're not going to have it. You
- 52:56know, Jeremy has said to me so many times that
- 52:59you are such an incredible mentor to him and
- 53:02Dean as well. And it's so nice that like you're
- 53:05all doing the same thing, but you're all cheering
- 53:07each other on and you're all learning from each
- 53:10other, ultimately from different aspects of things.
- 53:13So absolutely. There you go. That's what she
- 53:16has to say. Yeah. And you know, actually, the
- 53:18reason I was looking, I wanted that chef. He
- 53:22was really like the first sous chef we had under
- 53:25there. And I wanted that position filled because
- 53:28of the fact that, and I fought for that because
- 53:31Paula at that time was on Hell's Kitchen, which
- 53:33she didn't really mention, but she was on Hell's
- 53:35Kitchen and she was making it all the way to
- 53:37the end. And first of all, I knew Paula. her
- 53:40talent i'm like she's gonna win this thing and
- 53:43she's gonna get that prize money and then somebody's
- 53:45gonna come after her to take her away and so
- 53:47that at that time i'm like i have to have a second
- 53:51in command and so jeremy was coming with good
- 53:54experience but he hadn't worked he'd worked under
- 53:56good people but he hadn't had like a lot of strong
- 53:58leadership positions and so i think paul and
- 54:01i really worked on i think polishing jeremy down
- 54:05to like he she said Jeremy's energy came in day
- 54:09one, crazy. Like Jeremy's just a rockstar wild
- 54:13kid and super fun. Anything he does, you're never
- 54:16going to see him be like, Oh, he's always great
- 54:20energy, great people to be around. And so it
- 54:23was really just honing him into our style. And
- 54:25like I said, like how we do our business, how
- 54:27we conduct stuff. So I think that. At the end
- 54:30of the day, he took away a lot of that. I think
- 54:33Paula and I kind of worked with him in a way
- 54:37that I think he absorbed a lot of those important
- 54:39things that make him how great he is today. There's
- 54:43one thing I noticed about you as a leader, just
- 54:46from you speaking, and what I'm noticing the
- 54:49pattern is that how you said you got to be a
- 54:54team, right? Easy. Or so we think, right? We've
- 54:58got to work together. And then you also have
- 55:01to promote within. And funny enough, what I noticed
- 55:06is those folks that we are talking about, that's
- 55:10what I think you gave them. I noticed that they
- 55:12are all team players. They built a family within
- 55:15their individual restaurants. And they promote
- 55:19within and really want to showcase and help build
- 55:22and mentor and grow their talent. Because I've
- 55:26eaten at all these places. And I could tell you
- 55:28right now, there's my light bulbs that just went
- 55:30off, is that that's what you gave them. Culture.
- 55:34It's culture. And you can see it in all the restaurants.
- 55:38They have culture. When Jeremy walks into any
- 55:40of his restaurants, everybody is excited to see
- 55:43him there. They're not scared. Yeah, they're
- 55:46scared. But at the same time. I think Pushkar
- 55:49has that same allure. I'm thrilled when I see
- 55:52Pushkar. Pushkar and Andy, his manager, they
- 55:56create such a family culture. Whenever you go
- 56:00in there, everybody is excited to be there. And
- 56:03that's what you want. And that's what we said.
- 56:05When you walk into a restaurant, if people are
- 56:08miserable, like the staff's miserable. and they're
- 56:12not having fun you can feel it so when you go
- 56:14you ever notice when you go into those little
- 56:16cafes and all the staff is like all like playing
- 56:19around with each other but they're getting their
- 56:21job done but they're having a good time they
- 56:22got the music that they want on they're just
- 56:24creating this environment you feel that energy
- 56:26and it's like that's great that's how it should
- 56:28be so one of a very short job i had um because
- 56:31it was right when i It was in between, like,
- 56:33apartments back in New York. It was this little
- 56:34place called Nicky's, and it was on the water
- 56:37up in Long Island and Centerport. And I'm sure
- 56:40it's still there, but it was really cute. It
- 56:42was like a little lobster shack, more or less.
- 56:44So everybody, all the fishermen come in, end
- 56:46of the day, get off your boat, come get lobster
- 56:48and a beer, right? If I tell you there was probably
- 56:5312, 15 tables plus the bar, it was... We made,
- 56:58it made, that place made bank, just money. And
- 57:02here's the funny thing. I was there about a year,
- 57:04maybe two. No, it was a pool house. We all pulled
- 57:08our tips, all the girls. We all pulled our tips.
- 57:10It was 10 of us, maybe whatever. Not the same
- 57:13time, 10. We all managed the money. We all managed.
- 57:19Do you want to know? I never met the owners.
- 57:21Wow. I never once, but I'll tell you, we all.
- 57:25worked together so well and we we we all individually
- 57:29treated that place like it was ours because it
- 57:33was a pool house because we were a team because
- 57:35the owners i don't even know where the owners
- 57:37who the owners are to be honest i have no idea
- 57:38how that happened it was like and down the block
- 57:40from my house i walked in i was like hey i want
- 57:42a part -time job whatever and it turned out to
- 57:44be a cool job because of that but all right so
- 57:46we're just gonna check in with our friend jeremy
- 57:48ford and see what he has to say about you all
- 57:50right and then we're gonna roll into some games
- 57:53hopefully he behaved himself I can't promise
- 57:55you anything. Pushkar, as we just said, just
- 57:59got Michelin recommended at Ela and Stage. Paula,
- 58:02you just got it at Butcher's Club for the second
- 58:05time, recommended. And shout out to Dallas over
- 58:08there. We love Dallas. I just have to shout out
- 58:09Dallas because we love her. But like, whoa, what
- 58:12did you learn from Dean Max? There was something.
- 58:16I'm getting him on the damn show because this
- 58:18man. I don't know what happened in that kitchen.
- 58:20Yeah. So, yeah. So Dean Max was the first real,
- 58:26like. brother chef, if that makes sense. Like
- 58:29he was like a brother to me there. He knew that
- 58:32I was coming from like a lot of abuse, right?
- 58:35Like physical abuse from kitchens. He knew, he
- 58:37knew when I, when you see certain names in your
- 58:40resume, you know, like what that person probably
- 58:43went through. And he knew all of those chefs
- 58:45because he actually had a restaurant on La Cienega
- 58:47Boulevard. So he was in the heart of LA for a
- 58:49few years back when he was younger. Yeah. Nobody,
- 58:51how many people know that? So he knew those environments,
- 58:54but when I met him, he's this surfer dude, but
- 58:56his surfer dude thing was. his personality but
- 59:01his passion for local farms like he was having
- 59:05me ship salmon from a small tribe that was only
- 59:09allowed to fish this like certain salmon and
- 59:12they were the only ones allowed they're like
- 59:13a you know they're native americans so he introduced
- 59:16me to like them and then foods in season all
- 59:19these like companies that had these boutique
- 59:21farms that he was like you're gonna buy this
- 59:23from them i don't care about the price he's the
- 59:25one who started that in my brain so early and
- 59:28i'm so glad he did because we used to look at
- 59:31like, oh, well, this company has it for cheaper,
- 59:33but is it the best? And that's what you were
- 59:36learning there. You were learning not just how
- 59:37to like cook really good seafood. That's his
- 59:40thing. All right, you can cut it there. He also
- 59:43mentioned Mr. Marriott, but that's a story for
- 59:45another day. But I do encourage you to watch.
- 59:50I will. You have four hours ahead of yourself
- 59:54here to watch. You better jump on and watch all
- 59:56of their episodes because that's just the tip
- 59:58of the iceberg. But speaking of iceberg, iceberg
- 1:00:04or romaine? Oh, God. How is that a hard question?
- 1:00:09I don't even understand how that's a hard question.
- 1:00:11But it is a hard question because they're both
- 1:00:15amazing. You know, it's funny because iceberg
- 1:00:19is like that thing that you just think is so
- 1:00:21boring from your childhood. I love a wedge. But
- 1:00:24you know what? I always tell people, if you slice
- 1:00:28an ice cold piece of iceberg, And you just put
- 1:00:31lemon juice, olive oil and salt on it. And you're
- 1:00:35like, wow, it becomes a refreshing thing. So
- 1:00:39I would say probably, I would say it probably
- 1:00:42would choose the way that we've been using remain
- 1:00:44so much. I would probably say iceberg on that.
- 1:00:46I love that. I love that. All right. Well, we're
- 1:00:48going to roll into our rapid fire. I made that
- 1:00:50one up. That wasn't even a one year. Okay. All
- 1:00:53right. The same concept, but you're going to
- 1:00:54answer them fast. Okay. Opening a restaurant
- 1:00:57or fixing a broken restaurant. Opening a restaurant.
- 1:01:02Perfect tomato or perfect piece of fish? Perfect
- 1:01:06piece of fish. Chef with incredible talent or
- 1:01:10chef with incredible discipline? Chef with incredible
- 1:01:15discipline. Would you rather lose your best cook
- 1:01:20on Friday night or your reservation system? I
- 1:01:25would rather lose my reservation system. Florida
- 1:01:29Keys or Grand Cayman? Grand Cayman. Fine dining
- 1:01:33tasting menu or barefoot meal straight off the
- 1:01:36grill? Barefoot off the grill, for sure. One
- 1:01:40restaurant doing $10 million or 10 restaurants
- 1:01:43doing $1 million each? Wow, that's a tough one.
- 1:01:48I didn't say they were easy. I know. Well, obviously,
- 1:01:51me having so many restaurants, I'd probably go
- 1:01:54with the 10 restaurants. What hurts more, a bad
- 1:01:57review or a half -empty dining room? I think
- 1:02:01a half -empty dining room. If your kid said tomorrow,
- 1:02:05Dad, I want to open a restaurant, your answer
- 1:02:08is? Think twice. No, you have fun with it. You
- 1:02:15get one last dinner and you are not allowed to
- 1:02:17cook it. Where are you going or who are you calling
- 1:02:20to make it? Wow. One last dinner. I think if
- 1:02:25I could group all my old chefs in together to
- 1:02:28cook for me, that would be the best. Oh, that's
- 1:02:32so sweet. Now you're going to make me cry. Seriously,
- 1:02:34I'm going to cry. All right. So this is a game
- 1:02:39I've never played before. Okay. Okay. So we've
- 1:02:44talked so much about the people that you've mentored
- 1:02:47and your background history. But we want to get
- 1:02:51to know you a little bit better just before we
- 1:02:53wrap up here. So normally I'm the interviewer.
- 1:02:56I'm going to ask you questions, right? Well,
- 1:02:59I'm going to turn this around today for the first
- 1:03:03time. I've never done this. you're going to interview
- 1:03:07me about yourself. Here are your questions, sir.
- 1:03:11Okay. And I did study a little, but I just not
- 1:03:15tried to cheat. I just tried to like, I just
- 1:03:18did the homework. But so I don't know. Let's
- 1:03:21give it a whirl. Ready? You're in the hot seat
- 1:03:23now. All right. What university did you, did
- 1:03:25Dean Max attend? Florida State. Oh, wow. That's
- 1:03:29really good. What European city helped convince
- 1:03:32Dean that the food would become his career? Florence.
- 1:03:35Yes, very good. I'm not even cheating. I swear
- 1:03:38I'm not cheating. I'm not cheating. I'm just,
- 1:03:40okay, keep going. In 2010, Dean won a national
- 1:03:42competition that was crowned the king of what?
- 1:03:47Crowned the king of what? Seafood. Yes, you would
- 1:03:53be correct. And then what type of seafood? Oh,
- 1:03:57gosh, really? Yes. What type of seafood? What
- 1:04:01do you mean what type of seafood? Fish? Is that
- 1:04:06a question? Are you making shit up now? American
- 1:04:09seafood. There you go. American seafood. Okay.
- 1:04:12What was the name of Dean's 2006 cookbook? A
- 1:04:16Life by the Sea. That is correct. Yay. See that?
- 1:04:20All right. Keep going. Keep going. Which iconic
- 1:04:23Fort Lauderdale restaurant did Dean help create
- 1:04:26and build his reputation around? That's easy.
- 1:04:28We already know. 3030 Ocean. That's right. Which
- 1:04:31future Top Chef winner? Once worked with Dean
- 1:04:35Max's organization. Jeremy. Very good. Top chef
- 1:04:38is Jeremy. Which Hell's Kitchen runner -up was
- 1:04:41a longtime Dean Max? Paul, that's right. Another
- 1:04:43future star who worked around 3030 Ocean, Talent
- 1:04:46Pool later, who opened Staj Restaurant. Pushkar.
- 1:04:50Yes, that was Pushkar. Dean's connection to farm
- 1:04:54-to -table cooking started well before it became
- 1:04:57a restaurant buzzword. Where was his family farm
- 1:04:59and how young was he? Your family farm. Your
- 1:05:05family farm was... Oh, man. Can I get a multiple
- 1:05:11choice? It was near the Chesapeake. Okay, give
- 1:05:15me some... Eastern Shore. Is that the answer?
- 1:05:17Chesapeake? I was going to say Chesapeake Bay.
- 1:05:19Yeah, the Chesapeake Bay. All right. That's it.
- 1:05:21Okay, okay. And then here's a gotcha question.
- 1:05:25In a 2010 interview, Dean admitted there is one
- 1:05:28cheese he isn't particularly fond of. What is
- 1:05:31it? All right, sir. I watched this 2010 interview.
- 1:05:37And I know the answer because I am wholeheartedly
- 1:05:40with you. And the answer is blue cheese because
- 1:05:44it's gross. And you know, people who like blue
- 1:05:48cheese, they just really love blue cheese. Blue
- 1:05:51cheese for the win. Blue cheese for the win.
- 1:05:54I love all cheese, but not that one. And I wonder
- 1:05:58if it's because, you know, they inoculate blue
- 1:06:00cheese with penicillin and I'm allergic to penicillin.
- 1:06:03So maybe there's a tie in with that. I have no
- 1:06:05idea. But yeah. How did I do? You did amazing.
- 1:06:09Did I do it right? That was perfect. Come on,
- 1:06:10give it up, man. Come on. I was nervous. I was
- 1:06:13nervous. No, you did great. You did great. Got
- 1:06:16me that book one, too. I was like, I don't know.
- 1:06:18I don't know. I'm getting my brain bank here.
- 1:06:21But well, this has been an incredible time. And
- 1:06:26thank you for trekking up from Miami. Making
- 1:06:29this journey over here to be on the show. No,
- 1:06:32it's great. I'm happy to do it. And seriously,
- 1:06:34though, next time you're in the Vero location,
- 1:06:37please, please extend an invite. I will get my
- 1:06:39car immediately and go there. And I have the
- 1:06:42break house in Fort Lauderdale. Excuse me, in
- 1:06:45Deerfield Beach. You have to come there, too.
- 1:06:47Break house in Delray? No, no. The break house
- 1:06:50in Deerfield Beach. Right at the pier. Okay.
- 1:06:52Yeah. All right. So if you're there surfing one
- 1:06:54day, you can just pop in. Okay. I don't surf.
- 1:06:56I paddleboard. You can paddleboard. Paddleboard?
- 1:06:58Yeah. All right. They do that too. We have a,
- 1:07:00we'll have a, you know, we might have a part
- 1:07:02two just about water sports and waterfront restaurants.
- 1:07:05Exactly. Where should we paddle and surf to?
- 1:07:07I know. Both of them are on the waterfront, so
- 1:07:09you can't beat that. To be continued, man. We
- 1:07:11are not done here. All right. We are just getting
- 1:07:13started. Thanks for joining me on Forking Around
- 1:07:17with Flavor South Florida. If you're in the industry,
- 1:07:20a business owner, or just want a better understanding
- 1:07:22of what goes into keeping restaurants alive and
- 1:07:24thriving, make sure you subscribe and share this
- 1:07:27episode with someone who should hear it. Flavor
- 1:07:29South Florida takes place every September from
- 1:07:31the 1st through the 30th between Palm Beach County
- 1:07:34and the Treasure Coast. You can find all the
- 1:07:36amazing dining deals and participating restaurants
- 1:07:38at FlavorSouthFlorida.com. Until next time,
- 1:07:41keep supporting local and keep forking around.