Latest / The Leader in You / 106. From Conflict to Connection: Finding Emotional Balance at Work
Transcript
- 0:01SPEAKER_00: Experience work interactions in a different and refreshing light.
- 0:05SPEAKER_00: This is the Leader in You podcast brought to you by EMC Leaders, taking care of the teams you care about.
- 0:13SPEAKER_00: We bring the signs of attachment and emotional connection with insight from the last 20 years to share how you can overcome conflict issues at work and build strong team relationships as well as the connected culture.
- 0:32SPEAKER_01: Hi everyone and welcome back to the Leader in You podcast brought to you by EMC Leaders.
- 0:38SPEAKER_01: My name is Paulina, and I co-host this wonderful podcast with the amazing Dr.
- 0:42SPEAKER_01: Lola Gershfeld.
- 0:44SPEAKER_01: Welcome, Dr.
- 0:44SPEAKER_01: Lola.
- 0:45SPEAKER_00: Hello, Paulina.
- 0:47SPEAKER_00: I'm so glad to be here with you.
- 0:49SPEAKER_00: And you always bring so much excitement to our conversation.
- 0:54SPEAKER_00: So this is like a gift to me to be here with you to record this podcast.
- 0:59SPEAKER_00: So thank you for being here.
- 1:01SPEAKER_00: And I always want to shout out to our listeners.
- 1:03SPEAKER_00: Thank you so much for listening to us and being here of learning this amazing, amazing process.
- 1:12SPEAKER_01: I am excited to be here.
- 1:13SPEAKER_01: And I feel like this is so great.
- 1:15SPEAKER_01: We have such great, we were having such a great conversation leading up to this podcast.
- 1:21SPEAKER_01: And we're like, let's just turn the podcast on and we're just gonna like dive right into the discussion that we're having.
- 1:28SPEAKER_01: Because, you know, I think that the process is so amazing and it's so useful and it's very insightful.
- 1:37SPEAKER_01: And it could maybe seem like it's easy to talk about the process when there's no conflicts happening, right?
- 1:45SPEAKER_01: Like when everything is great and happy and everyone's just like getting along, the process is great.
- 1:53SPEAKER_01: We're talking about the process and love, you know, all this, all this stuff.
- 1:57SPEAKER_01: It it comes off very, very simple and easy, and we just implement it, you know.
- 2:02SPEAKER_01: But there are very present conflict situations that happen every single day.
- 2:09SPEAKER_01: And, you know, sometimes people call it drama, sometimes people call it, you know, fights or issues or conflicts or environment or culture in the company.
- 2:19SPEAKER_01: And so we were just having this topic as we were jumping onto the podcast.
- 2:23SPEAKER_01: So we thought, might as well turn on the podcast and talk about these difficult situations over the air.
- 2:32SPEAKER_00: And I think it's really I want to say something.
- 2:34SPEAKER_00: Uh, you know, as you were talking about it, I just remembered uh I had the session this morning, and uh the client came and said, you know, what should we talk about?
- 2:48SPEAKER_00: And and I said, Well, that's a great question.
- 2:50SPEAKER_00: What we want to talk about is something that keeps you up, right?
- 2:54SPEAKER_00: Is on your mind, whether it is your conversation with your manager, whether it is the interaction with your team, whether it's something is happening from the external, maybe from the customer, vendor.
- 3:06SPEAKER_00: I mean, you have so many different interactions and relationships to deal with.
- 3:10SPEAKER_00: Whatever is on your mind, that's what we need to talk about.
- 3:14SPEAKER_00: But you you were going somewhere else.
- 3:17SPEAKER_00: Tell us.
- 3:18SPEAKER_01: Well, I was thinking too, like, when do we notice when we're actually like disconnected or triggered to go into having a session?
- 3:29SPEAKER_01: I feel like that's another really good topic because sometimes um, you know, let's say someone does something or says something and you don't actually feel triggered by it.
- 3:40SPEAKER_01: You're just like, oh, you know what?
- 3:41SPEAKER_01: I have a different perspective.
- 3:42SPEAKER_01: You know, this is how my values or whatever, like my perspective, my belief system is like over here.
- 3:50SPEAKER_01: Someone else's belief system could be like over here, and you can disagree with that.
- 3:54SPEAKER_01: Oh, you know what?
- 3:55SPEAKER_01: I disagree with that, and not really aligning with those beliefs or that perspective.
- 4:01SPEAKER_01: And that's okay too.
- 4:03SPEAKER_01: And I think the process gives us the ability to meet people where they're at.
- 4:08SPEAKER_01: So when we don't have the process, we get easily triggered, and then we can't meet people where they're at.
- 4:16SPEAKER_01: And so this actually brings me back to like the original topic that I wanted to talk about today, which is, and this is something that we hear very often emotions are complicated, they're big, they can get, they go fast.
- 4:32SPEAKER_01: You know, we did a session recently with one of my team members, and I was like rocket speed session, you know, how fast can we answer the questions on the form?
- 4:44SPEAKER_01: And it still worked, even though, but that's because she had a lot of practice in this process.
- 4:49SPEAKER_01: You know, someone who's not familiar with talking about their emotions may struggle with that.
- 4:54SPEAKER_01: So emotions are big, and what we hear sometimes is you know, my employees, my team members have a lot going on in the workplace.
- 5:08SPEAKER_01: They are, you know, um maybe they're aerospace, aerospace engineers, you know, we've worked in that industry.
- 5:16SPEAKER_01: Maybe they're scientists, maybe they're so they have so much, so much complex tasks that they have to take on that dealing with emotions, we need to like simplify it so that it is an easier process to digest and learn, you know.
- 5:40SPEAKER_01: And so maybe that sounds a little bit confusing, but what we hear is how can we make this process simple so that people can just have one or two or three takeaways from this process and then implement them into their day-to-day tasks and lives in the workplace.
- 6:02SPEAKER_01: And which is actually, we just got off of a meeting with a similar kind of conversation, and it is so funny because I feel like the form actually is the simplest way to talk about our emotions and the conflicts that we experience, because it does when we stay in the content of situations, it can get so complex and so overwhelming.
- 6:29SPEAKER_01: And this person's story and this person's story, and this person blames this person, judges, criticizes, all this stuff.
- 6:34SPEAKER_01: And so I wanted to talk about that today.
- 6:38SPEAKER_00: Well, I love this topic for sure, 100%, because stay a content can really suck you into a place where you don't even know how you ended up with that.
- 6:52SPEAKER_00: You know, like one person can start talking about the orders that are not processed on on time, and then somehow we end up of blaming the production department of not completing their repairs on time.
- 7:07SPEAKER_00: So absolutely that the content gets us stuck, and the way we actually learn and see how people get stuck in that content is if they start repeating themselves.
- 7:21SPEAKER_00: And then they if you ask them, like, so how do you feel?
- 7:25SPEAKER_00: You feel uh, are you feeling unimportant?
- 7:29SPEAKER_00: Are you feeling hurt?
- 7:30SPEAKER_00: Well, let me tell you another story where right and they just go on and on and on with the story.
- 7:36SPEAKER_00: So definitely the form provides us with a focus, focus.
- 7:42SPEAKER_00: Where is the focus?
- 7:44SPEAKER_00: The focus is on the experience of what's going on for us, but it is very hard for us to put it in words if we don't have the language and we don't have the check boxes like we have, because we can't remember those words when we are feeling disconnected.
- 8:01SPEAKER_00: So I love that you um referred in our conversation with this organization that we had, that it's very important for us to stay with the process because it simplifies the overwhelming of emotions that come up for us in the moment when we feel disconnected and stressed.
- 8:23SPEAKER_01: Yes, definitely.
- 8:25SPEAKER_01: And I think that I sometimes I feel like when we record this podcast, I want to get a whiteboard so I can write out how people can really understand and see how the entire cycle works.
- 8:42SPEAKER_01: Um, but if you kind of work with this, our emotions in a backward movement, okay, when we feel like we have a lot going on, but we feel stuck with the conflicts that we have, the ability for us to do the things that we have in our work in our day-to-day instructions that we have a lot going on with become much more difficult.
- 9:12SPEAKER_01: So in order to actually speed up the ability for us to think clearly, you know, make make good decisions, stay on track with the company's goals, align with the policies, we have to be able to have those clearing and connected conversations so that we can get back to focusing what we need to do.
- 9:35SPEAKER_01: And I think this comes back to the so many times we have repeated this, right?
- 9:40SPEAKER_01: When the amygdala is triggered, so the amygdala is a part of the brain that responds to anything that we are feeling unsafe about, whether it's physical danger or emotional danger.
- 9:54SPEAKER_01: The amygdala actually responds the same way to emotional danger.
- 9:59SPEAKER_01: But when we're in this place where we're like uh scared on an emotional level and we don't ever get a chance to kind of slow down and speak to the amygdala, then that amygdala hijacks the prefrontal cortex.
- 10:13SPEAKER_01: And we've said this a billion times that you could turn around and probably teach your co-workers yourself and your team members, uh, we can't think clearly and focus on the work that we actually have to do.
- 10:24SPEAKER_01: This is the turning point of turning a team from feeling like they're just in survival mode into really thriving in the workplace.
- 10:35SPEAKER_01: So if we work this backwards in order to actually have a productive team, a team that actually focuses on the tasks that I have to do.
- 10:44SPEAKER_01: And this was actually a really great example when we spoke with a Matt who worked in the aerospace engineering world and took this process there.
- 10:54SPEAKER_01: He said it was really important for them to work on their emotions before making the decisions they had to make in the industry that they were in to make sure everyone was safe.
- 11:07SPEAKER_01: So you work backwards on understanding that process and then you go diving deep into the emotions and using the process to reconnect on emotional levels so that you're actually having to spend less time on the workplace conflicts, and you know, you're actually spending a lot more time on being good at what you're doing, which is whatever it is that you're you have and tasks that you have at the workplace.
- 11:35SPEAKER_00: Yes, and uh I I think recognizing how does it impact you, whatever is going on, how does it impact you?
- 11:43SPEAKER_00: Like, for example, I'm going to um have this example that uh I worked with this manager, and he has two vendors that are doing some products for him, for their company.
- 11:56SPEAKER_00: And these two vendors need to work together to create this product, and now they are getting uh into the negative cycle because now they are criticizing each other's work because there's something that they need to be redone, and one vendor says, Well, no, you should not do it, and the other vendor says, No, we need to do it because that's not correct how you designed it.
- 12:19SPEAKER_00: So they are both getting really stuck in criticizing and attacking each other.
- 12:26SPEAKER_00: And this manager says, You know, I feel like I'm a in in a uh I'm a referee, and uh I'm trying to tell them, you know, keep your tone down, you know, uh stop criticizing each other, stop um becoming so aggressive because uh I'm your customer, and so he starts lecturing them, and the more he lectures them, the more they attack him and each other.
- 12:51SPEAKER_00: So he feels really at a loss of what to do.
- 12:54SPEAKER_00: And I said, Well, how does it impact you?
- 12:57SPEAKER_00: Whatever's going on for with them, what how does it impact you?
- 13:01SPEAKER_00: And he says, you know, it makes me feel helpless, it makes me feel scared, and it makes me feel like we're going to lose this time and uh they're going to make more mistakes, and they're not gonna produce this part on time, so everything becomes uh difficult for him.
- 13:20SPEAKER_00: Uh, when we finished processing his emotions, the first thing he said, well, how can I help them?
- 13:27unknown: Right?
- 13:27SPEAKER_00: In order for people to help anybody, they need to be in balance, and that's what we are starting to recognize more and more.
- 13:34SPEAKER_00: That if you want to hear the other person or you want to hold their space, you want to be emotionally responsive, you got to be in balance.
- 13:43SPEAKER_00: What's going on for you?
- 13:45SPEAKER_00: So once we had a chance to process what's going on for him, he said, like, oh my gosh, I could tell them you're important.
- 13:53SPEAKER_00: I hear how difficult it is for you.
- 13:56SPEAKER_00: Suddenly, everything became clear to him what he can do to step out of their negative cycle and slow their negative cycle down because they're both getting more and more stressed.
- 14:09SPEAKER_00: So um, and I think this is uh very difficult for people to uh to recognize is when they are being out of balance and how they can regain their balance so they can help their team or a co-worker or whoever they're dealing with to create more safety and connection.
- 14:30SPEAKER_01: Do you know that there's like this?
- 14:32SPEAKER_01: I don't know if it's a toy, but there's this thing I see like a lot in offices, okay?
- 14:37SPEAKER_01: It's like a bar, and then from the bar hangs the little strings with the met the balls, those little metal balls.
- 14:45SPEAKER_01: Yes, I see.
- 14:46SPEAKER_01: And and you have like usually it's three, right?
- 14:49SPEAKER_01: Or maybe four or five, but you have like the center ball, and then you have all the other balls.
- 14:52SPEAKER_01: And if you like pull back one and you hit it, yeah, the other ball will swing the other way.
- 14:58SPEAKER_01: Exactly.
- 14:59SPEAKER_01: And so I look at conflicts in this process in a very similar way.
- 15:04SPEAKER_01: We would like to stay together with all the little balls, right?
- 15:08SPEAKER_01: And when we move, like if you just were to sway that little toy from side to side, all the balls move together, right?
- 15:14SPEAKER_01: Yes, yes.
- 15:15SPEAKER_01: But as soon as you have one person that comes off balance, like gets off balance, whatever their trigger, their trigger is, their ball swings up really high.
- 15:24SPEAKER_01: But then that impact they have on others, it drops, and then the other balls start to swing all out of balance, right?
- 15:32SPEAKER_01: Exactly.
- 15:33SPEAKER_00: And so I love that analogy.
- 15:35SPEAKER_00: Yes, great.
- 15:36SPEAKER_01: Yeah.
- 15:37SPEAKER_01: So what I say is before learning the process or having this tool that is so effective on keeping us in balance, we will constantly get off balance.
- 15:48SPEAKER_01: We will get off, and I wonder, like whoever created that, I wonder if there's any like significance to, you know, there's got to be some sort of significance to being balanced, you know, together.
- 15:58SPEAKER_01: But we get, if you think of it like that, you can swing from one side to the other in this very big extreme movement.
- 16:06SPEAKER_01: So one side lifts to the right, one side lifts to the left.
- 16:10SPEAKER_01: And now two people could be very far away from each other, right?
- 16:13SPEAKER_01: Because when they come down, they hit each other and then they go right back up.
- 16:17SPEAKER_01: Yeah.
- 16:17SPEAKER_01: But when we use the process, we're able to slow that very extreme movement from one side to the other and bring it all back to balance.
- 16:27SPEAKER_01: And that I think is really the magic in what we are doing here with this specific process.
- 16:34SPEAKER_01: We're wanting to have a conversation that brings you back to balance.
- 16:38SPEAKER_01: Eventually, and this is this is what I love about this as well, this process as well, you will not be swinging so high off balance on either side.
- 16:49SPEAKER_01: When you learn the process and you have the tools and you become aware, just like Dr.
- 16:54SPEAKER_01: Lola was saying, when you become aware of how do you get disconnected and what happens to you when you get disconnected, the movement in which you move on that balance scale is going to become a lot smaller.
- 17:07SPEAKER_01: So you're actually able to respond to your team members' needs very, very quickly, as opposed to swinging completely off balance and having to recalibrate and come back to center.
- 17:20SPEAKER_01: And then maybe that's two weeks, maybe that's a month, maybe that's six months, maybe that's a year from now, that won't be there anymore.
- 17:28SPEAKER_01: It will be you'll have the ability to come back to balance.
- 17:31SPEAKER_01: I had this situation um recently, there was like a group of 10 people, team members, and there were two team members from another team that they were conflicted with this one girl that was on the team of 10 people.
- 17:47SPEAKER_01: And she was so upset about this is um a different, not my team members, but a different company.
- 17:55SPEAKER_01: She was so upset about what the other two people said to her.
- 18:00SPEAKER_01: You know, she felt very threatened, she felt unsafe, she felt like she couldn't, and she was so upset she could not stay at work the rest of the day.
- 18:08SPEAKER_01: She had to leave the work, she could not get rebalanced, and it was like it just like dragged her on for several weeks.
- 18:17SPEAKER_01: And that's exactly what happens.
- 18:19SPEAKER_01: We have a difficult situation where someone says something that's hurtful and we get so hurt and we just don't have the tools to process, then we swing really far to either side.
- 18:29SPEAKER_01: We're either shutting down with drawing or we become very, I would say, like, not necessarily like aggressive, but more confrontational, irritated, frustrated, easily, that sort of thing.
- 18:40SPEAKER_01: We have a very, very low threshold when it comes to being around other people or things that we have to do in our life.
- 18:47SPEAKER_01: And it takes so much time to come back to center.
- 18:52SPEAKER_01: So this is why this tool is so effective.
- 18:55SPEAKER_01: Not only is it going to work on allowing you to be able to respond in the moment the situation occurs, but also preventing our very, very, very extreme reactions on both sides of the scale.
- 19:09SPEAKER_00: Yeah, I mean, I like what you're saying that the more you do it, um, the easier it is, it gets to regain the balance.
- 19:18SPEAKER_00: And you know, stage one in our in our process is um de-escalation, stabilization.
- 19:26SPEAKER_00: Because as you create safety, alliance and safety is number one, step number two, as you uh identify your triggers, raw spots, and emotions, as you identify automatic thoughts and protective behaviors, and you name the negative cycle in the process, you do this over and over and over and over again.
- 19:44SPEAKER_00: You actually start to recognize the patterns that you are um you get caught in.
- 19:51SPEAKER_00: And as you repair that connection, you become less sensitive to those.
- 19:56SPEAKER_00: It's like you're healing your raw spots.
- 19:59SPEAKER_00: Yes.
- 20:00SPEAKER_00: Jack and I we talked about the raw spots last week, and we said, like, what are these raw spots?
- 20:05SPEAKER_00: Why do they occur in relationships?
- 20:09SPEAKER_00: And raw spots are basically unhealed injuries, right?
- 20:14SPEAKER_00: They they have never had a chance to heal, and it's the message that you got somehow of feeling rejected or not valued, or somehow feeling criticized.
- 20:25SPEAKER_00: In those moments when we felt that we did not heal those, and they became our ROSPATs.
- 20:31SPEAKER_00: So, yeah, and and we talked about that the raw spots can come from past relationships, or they can create in current in the current relationship.
- 20:43SPEAKER_00: So uh, and Jack had a nice um word for it.
- 20:46SPEAKER_00: He said, It's like older hurts, right?
- 20:50SPEAKER_00: It's older hurts, it's like it's uh scrapes, it scrapes your skin and it's raw now.
- 20:57SPEAKER_00: So every time you touch it, it becomes ouch and ouch.
- 21:01SPEAKER_00: Uh, but what was interesting is as people do the process and heal the raw spots and create more security in the relationship, you become less sensitive to those because you get the message over and over again that you are important, that this person cares about you, that you valued, that you mattered.
- 21:27SPEAKER_00: Those messages of reinforcement and the and reassurance come front and center to the old messages where you did you felt not valued or not important or not mattered.
- 21:41SPEAKER_00: And now when you somehow get that same message, it's not as hurtful to you because your ROSPAT got healed and you no longer have the Rostpad.
- 21:54SPEAKER_01: Yeah.
- 21:55SPEAKER_00: So the the reassurance is very important for us that the the box.
- 22:00SPEAKER_00: I feel like when we when we actually repair that connection and we ask for what we need and we get what we need, that is a bonding moment that creates a security in our relationship.
- 22:12SPEAKER_00: And that is extremely, extremely important to do.
- 22:16SPEAKER_01: I love it.
- 22:17SPEAKER_01: I love it.
- 22:18SPEAKER_01: Um, I was just thinking, I think Eric said this in our podcast last week.
- 22:23SPEAKER_01: He said you have to feel to heal.
- 22:25SPEAKER_01: And I think people just don't have that space because they don't know what that even means.
- 22:31SPEAKER_01: What does it mean to feel in order to heal the old injuries that we have?
- 22:37SPEAKER_01: And it's so actually, it's so great that these patterns are so consistent in our life.
- 22:43SPEAKER_01: Right.
- 22:44SPEAKER_01: Because like you don't have to talk about your past trauma to heal from your past trauma.
- 22:50SPEAKER_01: You can if you wanted to, but the patterns are so prevalent in your current relationships that that it's insightful.
- 22:58SPEAKER_01: Like, oh, okay, this is great.
- 23:01SPEAKER_01: You know, I used to avoid confrontation and conflicts.
- 23:06SPEAKER_01: And now I'm like, confrontation and conflicts is an opportunity for connection, whatever that looks like.
- 23:13SPEAKER_01: So, um, so I think that's important to reiterate a million times that it's we need to feel to heal.
- 23:20SPEAKER_01: And this is what the process does it it creates this present opportunity for us to feel whatever our past pain experiences have been.
- 23:32SPEAKER_01: And yeah, I think you know, like I heard one time when you get take a rose, so funny.
- 23:39SPEAKER_01: I have a flower sitting right here in front of my desk.
- 23:43SPEAKER_01: Look at that rose.
- 23:44SPEAKER_01: Okay.
- 23:45SPEAKER_01: Yeah.
- 23:46SPEAKER_01: And you kind of take it off, you take the petals off the stem, and then you like crumple the petals.
- 23:54SPEAKER_01: Those are like those injuries that occur to us, you know.
- 23:58SPEAKER_01: But then we can flatten them, we can smooth them.
- 24:01SPEAKER_01: That's kind of what we're doing to these injuries.
- 24:04SPEAKER_01: We're not putting a band-aid anymore.
- 24:06SPEAKER_01: The pushing down of emotions, the pushing to the side of the emotions, the shutting down, the withdrawing, those are all putting a band-aid.
- 24:14SPEAKER_01: And eventually they will cause a lot more issues or will continue to cause a lot of issues in your relationships and in your workplace and for the rest of your life, or your health.
- 24:26SPEAKER_01: And I think that's what you know, I feel I feel that also is something that we really have to reiterate.
- 24:34SPEAKER_01: Our mental health, and this month is suicide prevention month, you know, and it's a topic that I thought we could also touch on for next week.
- 24:43SPEAKER_01: Um, but you know, our mental health, our health is our greatest wealth.
- 24:48SPEAKER_01: And our mental health, along with our physical health, they're just as important.
- 24:53SPEAKER_01: They coincide.
- 24:54SPEAKER_01: Our mental health really allows us to thrive.
- 24:56SPEAKER_01: And I also feel like our mental health gives us the ability to stay focused and aware of our physical health and to move in the direction that we need to do, to move, to be optimally healthy and thriving in the workplace and out of the workplace.
- 25:12SPEAKER_01: Um, just to circle back to the beginning of what we wanted to start this podcast talking about, when we feel like we have a lot going on in our work and we maybe the process could seem overwhelming or a lot or complex to someone who's never experienced it before.
- 25:32SPEAKER_01: This is actually the most simplified and organized way to communicate effectively about your emotions and to reconnect.
- 25:41SPEAKER_01: I feel it's the most in the entire world organized and effective way to communicate because there's nothing like it that guarantees 100% of the time that you're going to be connected after a conversation like this.
- 25:54SPEAKER_01: And most conflicts disconnect people, while conflicts with the EMC process connect people.
- 26:00SPEAKER_00: Yes, we definitely want to inspire and empower people, and that's what we see over and over again with teams.
- 26:09SPEAKER_00: They feel relieved, they feel hope, uh hopeful, they feel optimistic.
- 26:14SPEAKER_00: And as you mentioned, emotions are big and overwhelming.
- 26:19SPEAKER_00: And when we have a way to simplify, then this is work uh a lot of people talk about this as in science that when you simplify, organize, articulate, and structure emotions, they become less overwhelming.
- 26:34SPEAKER_00: So I'm I'm with you, Paulina.
- 26:38SPEAKER_01: Well, mom, it's so wonderful doing this podcast with you and this work.
- 26:43SPEAKER_01: I'm very excited.
- 26:44SPEAKER_01: Uh, for those of you who are listening and watching and/or watching, we will be in Indianapolis, Indiana at the ATD conference coming up at the end of this month.
- 26:56SPEAKER_01: I will not be there, but Dr.
- 26:58SPEAKER_01: Lola will be there, and she will be joined by Jamie as well.
- 27:04SPEAKER_01: Is that correct?
- 27:05SPEAKER_00: Yeah, Jamie Goff and Eric Bostik.
- 27:07SPEAKER_00: That's right.
- 27:08SPEAKER_00: Yes.
- 27:08SPEAKER_00: We're going to be speaking about uh emotionally connected leadership and attachment.
- 27:14SPEAKER_00: So it's a great topic.
- 27:16SPEAKER_00: I love it.
- 27:17SPEAKER_01: Yay! Thank you so much to everyone who's watching and listening.
- 27:22SPEAKER_01: We value you so tremendously for your drive, enthusiasm, and determination, dedication to create a thriving workplace environment and to connect with your team members.
- 27:35SPEAKER_01: Relationships are needed, they're mandatory, they're required, they're wired in our brain.
- 27:45SPEAKER_01: We have to have them to survive.
- 27:47SPEAKER_01: Yep.
- 27:48SPEAKER_01: So whether you like it or not, talking about your feelings, we have the easiest way to do that.
- 27:54SPEAKER_01: So we're grateful that we get to share this opportunity with you.
- 27:58SPEAKER_01: Thank you very much, everyone.
- 28:00SPEAKER_01: Anything else you want to add, mom?
- 28:01SPEAKER_00: Yes, thank you.
- 28:03SPEAKER_00: It's a great topic, very important.
- 28:06SPEAKER_00: And I love spending time with you together here and sharing this uh passion of ours, empowering and inspiring people to connect and work on their relationships.
- 28:18SPEAKER_01: Well, mom, I wouldn't be here if it wasn't for you.
- 28:20SPEAKER_01: And you are such an inspiring expert.
- 28:24SPEAKER_01: You are uh EMC emotional connection expert.
- 28:29SPEAKER_01: And I feel every time I get on this uh present this uh podcast, I feel I am in the presence of greatness.
- 28:37SPEAKER_01: Oh, thank you.
- 28:38SPEAKER_01: Thank you, Palina.
- 28:39SPEAKER_01: Yeah, thank you guys so much.
- 28:41SPEAKER_01: Yes, thank you for watching, and we'll see you here next week.
- 28:45SPEAKER_01: Bye.
- 28:49SPEAKER_00: Thank you everyone for listening.
- 28:52SPEAKER_00: It's a joy to share these podcasts with you.
- 28:55SPEAKER_00: Be sure to check out our previous podcasts and subscribe to join us at our next podcast of The Leader in You, brought to you by EMC Leaders, taking care of the teams you care about.
- 29:09SPEAKER_00: Until then, be well and be focused on your relationships.
- 29:14SPEAKER_00: We'll see you soon.