Within the Trenches Ep 655
Episode 655 features Mel, a 911 professional out of a regional agency in Missouri.
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Episode topics –
The significance and traditions of National Public Safety Telecommunicator Week
Memorable moments and challenges in dispatcher training and early career experiences
Handling emotionally impactful calls and the importance of support and mental health
Evolution of 911 technology over the past 23 years and its real-world impacts
Insights on work-life balance, boundaries, and advice for new and seasoned dispatchers
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The skinny
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