Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: From Streaming To Screaming

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Phone Tap: From Streaming To Screaming · Brooke and Jeffrey: Phone Taps

• 0:00
  Speaker 1: It's broken Jeffrey in the morning. And I don't know
• 0:02
  Speaker 1: what it is lately, but we've been getting so many
• 0:04
  Speaker 1: requests from spouses asking us to prank their significant others. Yes,
• 0:09
  Speaker 1: in this one, we've talked to the wife who said
• 0:12
  Speaker 1: she's been married to her husband for twenty years and
• 0:15
  Speaker 1: their biggest topic of conversation lately there's nothing good to
• 0:19
  Speaker 1: watch on the streaming channels right now.
• 0:22
  Speaker 2: I mean it is a hot topic in couples.
• 0:24
  Speaker 1: I'm sure. Yeah, we're going to fix that for him today.
• 0:26
  Speaker 1: We just got to adjust his algorithm a little bit.
• 0:30
  Speaker 1: In your phone tap right now. Hello, Hi, there is
• 0:38
  Speaker 1: this Jason.
• 0:40
  Speaker 2: Yes, this is Jason.
• 0:42
  Speaker 1: Hey Jason, I'm calling from Hulu's Viewer Experience team. My
• 0:45
  Speaker 1: name is Travis Etn. How's it going.
• 0:47
  Speaker 2: Today, Uh, yeah, it's going all right, great.
• 0:52
  Speaker 1: Yeah, I'm in Jacksonville this morning and the weather here
• 0:55
  Speaker 1: is great. Sure, hope, it's nice where you are. Yeah,
• 0:59
  Speaker 1: it's it's fine, awesome.
• 1:02
  Speaker 2: What is this about? Oh?
• 1:04
  Speaker 1: Yes, So the reason I'm calling we flag some unusual
• 1:08
  Speaker 1: viewing activity on your Hulu account.
• 1:10
  Speaker 2: Oh what do you mean.
• 1:12
  Speaker 1: Well, so, in the last seventy two hours, your account
• 1:15
  Speaker 1: streamed a documentary series titled Goat Birth Live. Wait what, Yeah,
• 1:22
  Speaker 1: we noticed you're a new user from last month and
• 1:25
  Speaker 1: watching six uninterrupted hours of goat birthing videos seemed off. Yeah,
• 1:30
  Speaker 1: we weren't sure.
• 1:32
  Speaker 2: Yeah, that wasn't me. Well, I don't know who's watching that.
• 1:35
  Speaker 1: It's okay. You don't have to be embarrassed.
• 1:38
  Speaker 2: Okay, I'm not embarrassed. Like, okay, maybe you're looking at
• 1:41
  Speaker 2: somebody else's profile, because that definitely is not me.
• 1:45
  Speaker 1: All right, Well, what about last Thursday? You apparently watched
• 1:48
  Speaker 1: four episodes of Soup the Quiet Killer. What that is
• 1:54
  Speaker 1: part of our Inconvenient Liquids collection?
• 1:57
  Speaker 2: I don't know what you're talking about. Killer Soup I've
• 2:00
  Speaker 2: never seen, well or heard.
• 2:02
  Speaker 1: Sorry, sir, it's Soup the Quiet Killer, whatever it is.
• 2:06
  Speaker 2: I didn't watch it.
• 2:07
  Speaker 1: Well, so two shows directly tied to your profile, you
• 2:11
  Speaker 1: claim you never watched either of them.
• 2:13
  Speaker 2: I don't have to claim anything. I didn't watch it.
• 2:15
  Speaker 1: Okay, So am I supposed to believe you when you
• 2:17
  Speaker 1: tell me that you didn't watch a show at two
• 2:19
  Speaker 1: am the other night called Lawn Whispers ASMR for Yard.
• 2:24
  Speaker 2: Lovers ASMR for Yards Like the Quiet I did not
• 2:29
  Speaker 2: watch any of that stuff. And I have a job.
• 2:30
  Speaker 2: I'm supposed to be working right now. I was not
• 2:33
  Speaker 2: up at two in the morning.
• 2:34
  Speaker 1: So you're saying it's not you.
• 2:36
  Speaker 2: Yes, I'm saying that it's not me.
• 2:38
  Speaker 1: Got it.
• 2:38
  Speaker 2: So, just like everything else at your company, you're getting
• 2:41
  Speaker 2: it wrong. Sir.
• 2:42
  Speaker 1: It's okay, you can calm down. It could be us.
• 2:44
  Speaker 1: There is a slim chance that our tastesinc AI glitched
• 2:47
  Speaker 1: and merged your preferences with someone in another region.
• 2:50
  Speaker 2: Okay, and why am I having a conversation about this?
• 2:53
  Speaker 1: So what we need to do is just a quick
• 2:55
  Speaker 1: profile realignment. I'm going to read a few newly curated categories.
• 3:00
  Speaker 1: Just say yes or no if they reflect your personal interests. Okay,
• 3:04
  Speaker 1: oh god? First up, mildly erotic puppet shows? Would you
• 3:09
  Speaker 1: engage or screaming at me?
• 3:11
  Speaker 2: Like get out of here?
• 3:13
  Speaker 1: So that's a yes?
• 3:15
  Speaker 2: No? Oh, nothing about puppets mildly What is mildly erotic?
• 3:21
  Speaker 1: Why can't I just I'll just.
• 3:22
  Speaker 2: For something and have it come up. Why does it
• 3:24
  Speaker 2: have to be like an algorithm.
• 3:25
  Speaker 1: I'm just realigning it. I'm just going to go to
• 3:27
  Speaker 1: the next here. What about doom Scroll the series A
• 3:31
  Speaker 1: show where a man checks his phone for bad news
• 3:34
  Speaker 1: for eight seasons. It's a two reel.
• 3:36
  Speaker 2: I feel like that is my life right now. With
• 3:41
  Speaker 2: this conversation, you are not just giving me what I want.
• 3:45
  Speaker 2: I want to watch all the episodes of Jeopardy.
• 3:48
  Speaker 1: That one is not on my list. But how about
• 3:51
  Speaker 1: British shows where everyone has an accent but no one's
• 3:54
  Speaker 1: actually British? Does that interest?
• 3:56
  Speaker 2: There's a show like that, It's like.
• 3:58
  Speaker 1: Bridgerton, but no one knows it that they're not British,
• 4:02
  Speaker 1: you know?
• 4:03
  Speaker 2: Can I just be completely honest here? This is another
• 4:06
  Speaker 2: example of why TV is so screwed up these days.
• 4:09
  Speaker 2: Like I can't find anything to watch.
• 4:10
  Speaker 1: Okay, that's fair, But last one the cooking shows where
• 4:15
  Speaker 1: the oven is a metaphor for divorce.
• 4:18
  Speaker 2: Can you even care about me watching anything? I am
• 4:24
  Speaker 2: crawling out of my skin trying to find something to watch,
• 4:27
  Speaker 2: and you're talking about me putting my wife in the oven, sir.
• 4:30
  Speaker 1: It's not literal, it's a metaphor. What do you mean?
• 4:33
  Speaker 2: No? I mean you're asking me if this is the
• 4:35
  Speaker 2: kind of stuff that I like to watch, and right
• 4:36
  Speaker 2: now I'd like to put my eyeballs in the fricking
• 4:39
  Speaker 2: oven so that I can overcook those because I don't
• 4:42
  Speaker 2: like any of what I'm seeing or hearing.
• 4:44
  Speaker 1: Okay, that's more of a Netflix thing. That's not what
• 4:46
  Speaker 1: we do.
• 4:47
  Speaker 2: Why are you talking about another streaming platform. I'm about
• 4:50
  Speaker 2: ready to go back to cable.
• 4:52
  Speaker 1: Oh well, you definitely don't want to do that. That
• 4:54
  Speaker 1: might actually save you money.
• 4:55
  Speaker 2: What the hell is happening?
• 4:57
  Speaker 1: Okay, you know what, Let's just do the easy thing
• 5:00
  Speaker 1: and tell you this is a prank call. I'll let
• 5:02
  Speaker 1: you off the hook.
• 5:04
  Speaker 2: You serious.
• 5:05
  Speaker 1: Yeah, I'm from brook and Jeffrey in the morning. This
• 5:08
  Speaker 1: is a phone tab that we're doing on you. I'm
• 5:13
  Speaker 1: glad you're laughing. Yeah, your wife Lorraine told us that
• 5:18
  Speaker 1: you've been kind of frustrated with your experience watching streaming
• 5:22
  Speaker 1: stuff lately. But you did pass the puppet test though.
• 5:25
  Speaker 1: That's what matters that.
• 5:28
  Speaker 2: I mean, Like, yeah, either gotta go, you can't go
• 5:30
  Speaker 2: mildly erotic? Yeah, either go or nothing?
• 5:33
  Speaker 1: Yes, you want the fully erotic puppet show streamed right
• 5:36
  Speaker 1: to you.
• 5:36
  Speaker 2: Erotic puppet show.
• 5:37
  Speaker 1: Okay, checking that on my list.
• 5:42
  Speaker 2: The week up every morning was phone taps weekday mornings.
• 5:45
  Speaker 2: On the twenties, Brooke and Jeffrey in the morning,