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03: How to Deal with People Who Go Off on Tangents - strategy and roleplay
In this episode of "The Art and Science of Difficult Conversations," Chris and Lucie tackle a common challenge in both professional and personal settings: dealing with tangents during difficult conversations. They explore strategies for keeping conversations on track, maintaining focus, and setting boundaries without dismissing the other person's perspective.
Key Takeaways:
1. Preparation is Key: Start by understanding the goal of the conversation. Preparation helps in staying on track, especially when the other person goes off-topic.
2. Empathy with Boundaries: Acknowledge the other person's…
The skinny
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