Within the Trenches Ep 586
Ep 586 features Jenny, an Operations Manager, Nashoba Valley Regional Dispatch, Massachusetts .
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Episode topics –
Jenny's journey from being an EMT to a 911 dispatcher
Navigating the challenges of training and early calls
The impact of the COVID-19 pandemic on her dispatch work
Dealing with intense and emotional 911 calls
Her transformative experience at a professional development ranch
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
The skinny
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