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This is what hospitality leadership looks like - Antonia Korosec, The Boca Raton
Antonia Korosec is the General Manager of Resort Operations at The Boca Raton - a large property in Florida with five hotels and numerous outlets from fitness to entertainment to restaurants.
In today's episode, she explains what remarkable hospitality should look like for guests - but also for team members - and how this guides her leadership style.
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The skinny
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