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Within the Trenches Ep 143

Ep 143 features Bill, Quality Assurance Specialist with Horry County E911, South Carolina.

In this episode I got the chance to speak with Bill about his 9-1-1 dispatch career after retiring from the military and how crucial it is to follow protocols in the center. Bill shares a story where confirming the location was not followed and how critical it is to do so in an emergency. If you ever wanted to know what you need when calling 9-1-1, this is the episode for you. Please check it out and share it.

This is the last episode recorded at the IAED's annual NAVIGATOR conference and it was a…

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