28. IBM why are you building servers that last long, don’t break, and are harder to hack?

You've Been Heard · May 21, 2019

Paul Olson

HW Asset tracking in financial and physical repositories

IT Asset acquisition

Asset receiving / logistics

Configuration management

Software License Management

HW and SW maintenance

HW physical inventory verification / reconciliation

Risk identification, assessment, management and testing

Primary and secondary business controls

Service delivery metrics, SLA’s / KPI’s with process control limits

SLA’s and SLO’s

ITIL

Business process management with Lean methodologies

Project Management